Tag Archives: YouTube

Social Media Victories — and how to win them

Bay Area Consultants hear SOCIAL MEDIA TIPS from popular speaker Patrick Schwerdtfeger

Back by popular request, Patrick presented more detailed online marketing tactics — building from his earlier talk on social media basics delivered last fall.

Author of Webify Your Business, Patrick spoke at 127 events around the globe in 2009. He shares social media success stories and practical strategies that inspire his audiences to go home and start creating plans of their own.

Below are 14 videos taken at the 90-minute presentation — from how to introduce yourself online to maximizing the professional opportunities on LinkedIn.

First, however, read the reactions from 10 of the more than 70 entrepreneurs in attendance.

I went into Patrick’s presentation knowing nothing about social media except that someone told me I was being reviewed on Yelp and joined LinkedIn because I was invited.

The one step I decided to implement was making a video for YouTube on how to do something specific in QuickBooks and start a blog to connect to my website.”  — Pamela Lyons

Pamela teaches companies to leverage technology with their accounting practices using training,  part time CFO, and bookkeepers onsite or remote.  She takes QuickBooks to the next level to get results on your financial information.

“I’m going to follow-up on Patrick’s suggestion that we choose one standard head-shot photo to use in all of our online media outlets, as these will become our brands.” — Steven Tulsky

Steven offers financial Expertise for the Nonprofit Sector: The Benemetrics Consulting Group partners with nonprofit executives, directors, and finance staff to develop, evaluate, and communicate meaningful financial information, enabling them to implement good decisions that assure the financial well being and mission effectiveness of their organizations.

“Patrick’s presentation showed me that “doing” social media could be easy and fun!  The big thing – get started!

The best tip for me was to create educational videos for You Tube, leverage them with similar related videos, match my current branding and then, get the word out there.  Patrick is a great speaker – he loves “this stuff” and enjoys sharing the information.” — Deborah Myers

An acupressurist and Health Educator, Deborah unravels the mysteries of the body, bringing health and wellness to your personal and business life.

” Patrick has a wealth of useful information on Social Media Marketing; he has a gift for simplifying and giving practical tips. I immediately put to use his tips on doing a YouTube video.” — Diane Parente

Diane’s company Image Development & Management, Inc (IDMI) is The Professional Image Resource based in San Francisco providing services and products to fit every aspect of your image from visual to verbal.

Here is my One Tip that we will be implementing: Adding a Yelp profile for our company and asking clients to write reviews.” — Terry Gault

Terry’s organization, The Henderson Group, helps business professionals transition into high visibility roles where communication skills are critical for success.

“One powerful tip I got from Patrick’s presentation is the fact that there are 400 million users on Facebook and that I need to start utilizing that resource.  As a result of hearing him speak, I plan on creating a Fan Page on Facebook to help direct people to my website.” — Carrie Cheadle

Carrie has dedicated her career to helping athletes of all levels enhance their athletic experience by coaching them on how to approach their sport with more confidence, more enjoyment, and empowering them with the necessary support and skills to achieve their goals and perform to their potential.

“Social media can be so overwhelming – lots of choices with little understanding of real marketing value.  Patrick’s presentation made both sense and cents, as I feel I can better implement social media to my advantage.” — Bruce Burtch

Bruce, the Cause Marketing Catalyst, develops cause marketing campaigns, joining for-profit and nonprofit organizations, with the focus of building win-win partnerships for the greater good.

“Instead of getting overwhelmed by social media, I plan to commit to taking one step forward each week!  ” — Carol Seebach

Carol’s company Executive Gears provides support for executives and boards to bring order and efficiency to organizations.

“The main idea I took away from the presentation was to be redundant on the web: Facebook, LinkedIn, Plaxo, YouTube, all are excellent platforms for getting the word out about your business. I feel more confident about moving forward with this branch of our marketing efforts after listening to Patrick.” — William Buchanan

Bill’s 51 years of federal law enforcement experience combined with an efficient business model assure our corporate and law firm clients the highest quality of investigative services.

“I suppose I have to put my business on Yelp, which I have resisted doing for years. It still doesn’t seem to me like the kind of place people look for my type of services. (After last time, I created a Facebook Fan Page for the Podcast Asylum, though I refuse to have a personal profile on Facebook.) Patrick is a convincing guy.” — Sallie Goetsch
Sallie’s service, The Podcast Asylum, helps you podcast without losing your mind — or driving
your listeners crazy.

SOCIAL MEDIA VICTORIES – and how to win them

  • More and more people are searching online every single day
  • Driving traffic to a website is a difficult challenge
  • Introducing yourself online will spread your influence

Outrun your competition

  • It’s not difficult to outshine your online competition
  • Do more than them
  • Example: 40% of Tweets are useless babble

Raging Rivers – post info for people to find

  • Understand how every action online can support your business objectives

Digital Divide — embrace the new media

  • Centerpiece is your blog
  • Your website meets your customers on a different level
  • Examples of how “age” shapes opinions:

“If an online transaction goes wrong, I have no recourse VS. If online transaction goes wrong, I can personally destroy their business”

United Breaks Guitars — online payback for customer neglect

  • YouTube gets real results
  • Lots of things may fail, but some things really work

Conversations are Markets

  • Is marketing dead? Of course not, but it is changing
  • Find the conversation and participate
  • Awareness leads to interest . . . and more

Facebook — and what to do with it

  • Your headshot online becomes your brand
  • Difference between Profiles, Groups & Fan Pages
  • Facebook ranks really HIGH on Google
  • Google Juice is the SEO value of what we are talking about

Building Facebook Pages

  • Do people read updates?
  • Posting on the Walls of friends
  • Increasing number of companies have Facebook rather than traditional website
  • You can create Groups & Fan Pages for your business on Facebook

Tagging People in Photos

  • Successful winery case study
  • “That looks like fun” – Fun events to share

Get to 300 Facebook Fans

  • Viral effect of people engaging will grow your page
  • Run campaigns and ask questions to grow exposure
  • Interactions lead to trust

Facebook URL & stunt that “worked”

  • Losing friends and gaining Whoppers

LinkedIn – searchability

  • Stats
  • Excellent Google visibility
  • Allows for precision email communication
  • Go to Google: search for LinkedIn success stories
  • Make sure technical keywords are included in profile

Maximizing your LinkedIn profile


LinkedIn Recommendations

  • Mixed views on recommendations, but get them

Having a LinkedIn Profile – is not marketing

  • You have to work
  • Ask and answer questions
  • Join and create groups
  • Post your blog URL in group news items


Members of BACN are independent consultants who are interested in expanding their professional practices through effective networking and professional development programs sponsored by BACN. Attend a BACN meeting to become a member.

Top Trends in Blogging & Twitter via Mashable

This morning as I was catching up with some of the blog posts I missed yesterday, I stopped for a deeper look at the Mashable article on Five Top Trends from experts attending  the recent BlogWorld Expo.

One of my intentions is to find at least one post a day to write a comment or two on — and this article had both “thoughtful” opinions from well-known “thought leaders” as well as some pretty good comments from the “peanut gallery.”

Big Bloggers Tweeting More, Blogging Less

. . . according to Chris Pirillo [whose YouTube video on blogging I showed to my PR students], Twitter allows people to say more “pithy” things with less time and energy . . . pithy, maybe, but “more valuable”? — I think not. Here was the comment made by Micheline and my response:

Micheline Hazou 22 hours ago
Very interesting piece. As someone who is thinking of setting up and starting a blog, I identify with Chris Pirillo ‘s [@chrispirillo] view that “more and more bloggers are tweeting instead of blogging…” The challenge of expressing thoughts, ideas and chit-chat in 140 characters is quite refreshing.
Micheline, as someone who has only been blogging about six months — and also a Twitter fan — I continue to see these social media platforms as two entirely different communication tools. The writer in me may “tease” and/or “direct” people with a TWEET [like an appetizer, I suspect] but the real meal is in the blog post. BTW, if you have not yet started your blog AND would like a tutorial, please check my blog post on HOW TO START YOUR OWN BLOG: http://tinyurl.com/yahjdxk

The Evolution of Twitter as a Platform

Guy Kawasaki, who moderated a panel I covered in a recent report on “Does PR Suck?’, suggested the future value of Twitter was mainly for Business by pointing to the Kobi BBQ success story.

Here Nick and I weigh in on our favorite uses for Twitter:
Nick D. 21 hours ago
The real value of Twitter trends lies in their predictive value – the extent to which they are reliable leading indicators of broader business or social trends. There is some surprising evidence to the contrary coming in – i.e. that Twitter is in fact a lagging indicator in many cases. You can find out more here: http://blog.vanno.com/
Nick, I like Twitter mainly for Search. For example, I have a running list of tweets on my Tweetdeck for “Twitter for business”; “Facebook for business”; “Future of Advertising” and various #hashtags.

Semantic Intelligence

Brian Solis —  one of my “heroes” ever since he brought his PR 2.0 philosophy to my PR students last spring — has the statistics to prove that Twitter is driving towards more intelligent, filtered [and thus USEFUL ?] conversation:

Twitter Curation

Steve Rubel — who was on an HP panel discussing Social Media Roadmap this past summer — suggests that the New Media companies will be filtering and aggregating Tweets of Value and that editors will have a host of opportunities. [Call on me guys :-)]

User Generated Twitter Lists

Leo Laporte, whom I have not had the good fortune to meet yet, echoes the praise for Twitter Lists — new functionality for Twitter that allows people to generate lists for others to follow.

Join the conversation. It’s FUN and INSTRUCTIVE. Read up on these trends and others . . . and then put in your own TWO CENTS!

Social Media Victories: presentation by Patrick Schwerdtfeger for Bay Area Consultants — BACN

As a Bay Area Consultant myself, I was thrilled to attend my first BACN breakfast meeting and hear Patrick Schwerdtfeger tell 80 of us all about his “Social Media Victories.”

Patrick’s one-hour talk featured case studies where organizations leveraged Twitter, LinkedIn, Facebook and YouTube to increase revenue and brand awareness . . . but what most enlivened the audience were Patrick’s own experiences and lessons along Social Media Revolutionary Road.

Below are my videos from the morning as well as reactions from some of the attendees.

Video 1

Social Media Sites are Raging Rivers

  • People are on the “raging rivers” of the Web, and they are looking for things.
  • Are you putting things out there that they can find?
  • If you do it right, people in New Zealand will find you.
  • Demonstrate your expertise.

Video 2

Driving traffic to a website is expensive

  • Use a blog as a Hub and social media platforms as spokes.
  • Twitter studies show lots of “babble.”
  • It’s not difficult to stand out as a valuable resource.

Video 3

Twitter is about getting out the right TITLES

  • Twitter allows consumers to “sample” the goods
  • 4 reasons to tweet: Community; Business; Expertise; Life
  • Corporate success stories: Whole Foods, Dell, Jet Blue

Video 4

Get the most out of Twitter & LinkedIn

  • Twitter tools: Tweetlater, Twellow, Tweetdeck
  • Kogi BBQ story
  • LinkedIn: people are 7 times more likely to open a LinkedIn email than a regular email
  • Join LinkedIn Groups to be able to email members “without” being connected.

Video 5

LinkedIn & Facebook: overcoming hurdles

  • Write recommendations for LinkedIn connections and they may reciprocate
  • Learn from the best; use model Linked profiles to design your own profile
  • Use Advanced Search in LinkedIn to send business proposals
  • Learn the different opportunities offered by Facebook Profiles, Groups, and Fanpages

Video 6

Create a Facebook Fanpage

  • Post and promote cool events
  • Take photos and tag people
  • Video events and post them

Video 7

Facebook and YouTube

  • Facebook all about Engaging your community.
  • YouTube: authentic videos are the ones that get watched.
  • Case study about The Best Job in the World

Video 8

Don’t have time for social media? Integrate Everything

What did the attendees “take away”?

BACN founder Harry Chapman
BACN founder Harry Chapman

“The session on social networking prompted me to look more deeply into using iTunes as another vehicle for providing though leadership about my practice. I am seriously looking into this and planning to FINALLY actively use at least iTunes to get more visibility to the Bay Area Consulting Group LLC and our deep expertise in IT management.” — Harry Chapman,  BACN founder


Follow Kerry Rego @kregobiz on Twitter
Follow Kerry Rego @kregobiz on Twitter

“I learned that I had underestimated the power of YouTube and its rightful place at the Big Kids table of social media. It is in fact now part of the Big Four: Facebook, Twitter, LinkedIn AND YouTube.” — Kerry Rego, Kerry Rego Consulting

Dr. Maynard Brusman, Consulting Psychologist
Dr. Maynard Brusman, Consulting Psychologist

“WOW! Patrick Schwerdtfeger presented a one-hour energy Social Media workshop packed with scores of tips and tricks to create social media success. He motivated me to take action and create Executive Coaching YouTube videos to attract more clients.” — Dr. Maynard Brusman

Sallie Goetsch - "If podcasting is driving you crazy, we can help."
Sallie Goetsch - "If podcasting is driving you crazy, we can help."

Patrick did a great job of presenting the core information about Twitter, LinkedIn, Facebook, and YouTube. The material was all familiar to me, but I appreciated his arrangement of these four social networks as spokes around the hub of your blog. What stuck with me most was the advantage of going where your prospects already are, rather than strugling to build up traffic on your own website.” — Sallie Goetsch, The Podcast Asylum

Susan Bercu, "Let's talk. I'm a good listerner."
Susan Bercu, "Let's talk. I'm a good listerner."

“My take-away from Patrick’s lively, easy-to-follow presentation was his emphasis on the integration of social with your marketing strategy. I especially liked the tips on using YouTube. Very smart.” — Susan Bercu, graphic design and illustration

David Weissman, Bay Area Paralegal Services
David Weissman, Bay Area Paralegal Services

“The content of the presentation was thought-provoking and useful. The speaker was very knowledgeable, and I definitely intend to use the information to positon and promote my business services in a more effective manner.” — David Weissman, Bay Area Paralegal Services

Alice Cochran, Fast Forward Facilitation
Alice Cochran, Fast Forward Facilitation

“Everything in the presentation seemed so practical that I wanted to learn it in a step-by-step process, so I bought Patrick’s book Webify your Business. I particularly liked his approach which came from being self-taught — and convinced me that I could learn from him.” — Alice Cochran, author of Roberta’s Rules

Neil Schaffer, Windmill Networking
Neil Schaffer, Windmill Networking

“The one take-away I had was the “raging water” symbolism. It really does give justice to how viral and quick the pace of things in social media — and how you  need to throw yourself into the water and go with the flow. I also liked his case studies, which really drove home his points.” — Neil Schaeffer, Windmill Networking

“Patrick’s enthusiasm and passion for social media tools are infectious. Many thanks to BACN for a wonderful presentation which has inspired me to ACT.” — Yael Schy,  Dramatic Strides Consulting

Marla Rosner @ManagementMavin on Twitter
Marla Rosner @ManagementMavin on Twitter

“I loved listening to Patrick. He’s a font of wisdom about social networking. I’m close to posting my first YouTube video and I got some great ideas about tagging.” — Marla Rosner, Helping teams listen, learn, and lead.

Steven Tulsky, Financial Experts for Nonprofit Sector
Steven Tulsky, Financial Experts for Nonprofit Sector

“What I liked about Patrick was that he comes to this stuff with the same scepticism as I do. He doesn’t preach, but rather shares his amazement that using Web 2.0 can actually be very helpful in establishing one’s personal visibility and respectability, and therefore ultimately one’s business. The credibility of his low-key, easy-going style made me want to look further into what he was telling us about–and buy his book!” — Steven Tulsky, The Benemetrics Consulting Group

BACN Mission: To improve business and professional development success through networking and programs for consultants.

Members of BACN are independent consultants who are interested in expanding their professional practices through effective networking and professional development programs sponsored by BACN. Attend a BACN meeting to become a member.

The “Secret” to pumping your own Google Juice: External Links

Getting started in Social Media is all about JUST DOING IT!

That’s what I continue to do — and exactly what I suggest to those listening to me.

[Those NOT listening to me get the same advice, and I know it’s just a matter of time until they, too, jump in.]

My TWO Biggies this week: Ning & Squidoo

Ning PSM

My Performance Social Media Ning site

Q: How many times have I heard people praising the opportunities on Ning.com?

A: Countless times — at least a dozen any way, and three times last week:

  1. During a phone conversation with a fellow social media evangelist
  2. During the #smbookclub discussion I moderated
  3. During the SM ROI panel discussion sponsored by Women in Consulting [for which I took videos now on YouTube@sharisax]

The Time for Ning was NOW

And it was quite easy . . . and more importantly for lots of us . . . did not take much time.

So what is Ning and why did I create my presence there?

Ning is a tool/platform that allows you to set up YOUR OWN Social Network — with what appears to me to have different capabilities and ease-of-use than, say, a Facebook Fanpage. To my mind, it is more personable . . . and, well, less Facebook-y . . . which means more of you, and what you want.

While my Ning site is far from “complete,” what it does have now is a FORUM I set up so that “newbies” can ask me [and my interns] questions about HOW TO GET STARTED WITH SOCIAL MEDIA — the question that plagues so many small business people [mostly Baby Boomers] who are gradually “seeing the light” but don’t have a clue where to begin.

There are a lot of people like me “out there” who do want to help. The people I’m meeting are invited to ask me their questions on the Ning forum.

If you are reading this post, of course, sign in to the Ning forum and ask away.

Here’s a question for starters: Just how do external links help pump your Google Juice?

*                                               *                                                *

squidoo books

My first Squidoo lens:

Reviewing and chatting about social media books

My Performance Social Media partner Les Ross has been hounding me for months to begin Squidoo-ing . . . yet another link to drive traffic to my blog.

And yesterday was the perfect day, especially since Squidoo founder Seth Godin announced his own new Squidoo launch Brands in Public. You can read on his blog post about how companies can now aggregate everything being said about their brands in one place WHERE they can comment right alongside.

I do want my readers to check out my own Squidoo site, but I just got it started . . . and that is the key: JUST GET STARTED.

BTW, Good luck to my brother Chuck, who is going to start a Facebook fanpage for his Temple in Hawaii. He told me he was going to follow my advice and learn a new social media platform/tool every week.

Next post: NEWBIES, How to Get Started with Social media for your business

Change is never, never easy: The Old PR Pitch must evolve to PR 2.0 Dialogue

PR 2.0: A Promising Future” — Part 4 of Putting the Public BACK in PR is quite an ambitious undertaking

I covered the first section, ch. 15 on Community Managers in an earlier post. And today’s article only begins to summarize some of the key points in the three very diverse chapters remaining in Part 4.

You’ll find many resources referred to but much deeper explanations are offered in links below, and, of course, the book itself.

Notes from Ch. 16: Socialization of Communication and Service

Go where your people are: OBSERVEOne of the true values of our technological capabilities is an opportunity — and a responsibility — to “become experts in the markets, products, and services we represent.”

Do not fear negative comments as they can help organizations improve their processes and offerings.

One goal: pull your company into online conversations to help influencers, customers, and prospects gather the information they need. Also empower people to help one another.

MONITORING TIP —  Use Google Alerts and “search.twitter.com” –You receive email notifications through Google Alerts for key words that you sign up for. If you use a desktop application like Tweetdeck, then you can set up columns to regularly stream mentions of your keyword from search.twitter.com. You could be receiving regular updates about your company, your products, and your competitors.

NING.COM: A new one for me, but I tried it and like it. Here you can set up YOUR OWN social network. For example, in my fledgling social media consulting business, I can offer SM Newbies a “comfortable” place to gather online and ask me and my interns questions about social media in a Newbie forum.

Finding WHICH communities your customers participate in is critical if you want to engage them where they are.

“Feel the pain and deliver the painkiller.”

If you are listening to problems, you can address them before your customers go elsewhere for solutions.

REVERSE ENGINEERING [one of my favorite concepts to (a) deliberate over and (b) put to USE

Here is the PPBPR 3-step reverse-engineering model:

  1. Determine Who, Where, How — prospects are communicating.
  2. Listen.
  3. Adapt to their needs.

Notes from Ch 17 – The Rules for Breaking News

Concept of embargo: When PR people distribute news to those who will write about it [e.g., reporters, bloggers], the “embargo” sets a time WHEN the news may be broadcast.

Some bloggers are now saying that . . .

“PR agencies are no longer necessary”

Do you agree? Who does — and why? Who doesn’t — and why?

Here’s an opinion on the topic from Steve Rubel –  thought leader, lifestreamer, and top PR guy for top international PR firm:

“Does the thrill of the chase make PR obsolete? It’s our view that increasingly, bloggers (and maybe journalists too) simply don’t want our help. Many bloggers — particularly those who cover tech — love to discover new things and experience them on their own.”

Key difference between bloggers and journalists: many bloggers want the news way before the story — because, in many cases,  They are the Innovators and Early Adopters.

One key similarity: RELATIONSHIPS are All Important, no matter the medium or the writer/broadcaster.

Ch 18 – A New guide to metrics

The whole idea behind PR 2.0 is that the Old Ways of PR no longer work with today’s audiences OR the people who influence them. Same goes for Old Measurements: Organizations should NOT determine the ROI of their PR campaigns by the number of stories written in newspapers or broadcast on TV.

“PR 2.0 favors engagement more than hits, referrals more than eyeballs, activity more than ad value, sales more than mentions, and market and behavioral influences more than the weight and girth of clip books.”

People = Power

Perception = sum of all the conversations on the Social Web

Measuring the frequency and tone of conversations is the new measure of effectiveness, and here are some tracking tools to check out:

Tracking conversations finds you WHAT?

When you listen, you will likely hear seven different types of comments:

  1. Asking for info or help
  2. Answering questions related to your brand
  3. Sharing opinions/observations
  4. Offering suggestions
  5. Expressing dissatisfaction
  6. Promoting competition
  7. Reposting relevant content and market data

“Through proactive and consistent listening, measurement, and refinement, PR will not only justify its role in social marketing, but also more effectively enhance relationships, build trust, cultivate communities, and increase sales . . .”

i.e. INCREASE ROI

What’s YOUR TAKE on the new methods and measurements of Public Relations? If you read this post BEFORE Tuesday, Sept 22 at 8pm EDT / 5pm PDT, you can join me and others for the social media book discussion on Tweetchat. Just put in the hashtag #smbookclub and comment OR just observe.

An archive will be available after the discussion, but you can always weigh in with a comment below.

FURTHER READING:

9 steps to conduct online conversations

10 principles for ethical marketing practices

Advertising or Entertainment via Online Video — What’s the difference?

Os MunozMany “fortune-tellers” are saying that the Future of Advertising is on YouTube, and some of my PR students from this semester agree.

In fact, surveys show that Online Video is the Focus of Digital Marketing for 2009. Two reasons: Videos build brand awareness and enhance customer engagement.

Here is the third in a series of student guest posts:

THE FUTURE OF ADVERTISING ON YOUTUBE

by Osvaldo Munoz

So what lies ahead for YouTube? Can we say three-dimensional interactive ads. YouTube has unveiled a stereoscopic imaging platform that allows users to view videos in three dimensions, but the today’s technology requires us to take small steps first as Google [who bought Yahoo in 2006] keeps trying to find ways to generate more revenue from the video-sharing site.

Overlay ads, which last about 10 seconds and are semi-transparent, have started the trend for new ways to advertise without upsetting YouTube viewers. Other recent additions have been e-commerce platforms and the introduction of sponsored videos.

The e-commerce platform is based on a click-to-buy option that allows YouTubers to directly link with corresponding affiliates like iTunes and Amazon — and be able to buy or download a song or video game.

But plans are to offer more products soon. In his blog post on the subject, Glenn Brown, YouTube’s Strategic Partner Development Manager wrote:

This is just the beginning of building a broad, viable e-commerce platform for users and partners on YouTube. Our vision is to help partners across all industries — from music, to film, to print, to TV — offer useful and relevant products to a large, yet targeted audience, and generate additional revenue from their content on YouTube beyond the advertising we serve against their videos.

Google is not finished with its platform as it is still in test mode and only available in the United States. Glenn Brown also suggested that YouTube built its sponsored video platfom on its search and discovery system like how Google uses Adwords so that they will provide “useful, appealing content, available to advertisers of all kinds.”

But how do sponsored videos work?

In essence, you place bids on keywords. Then after a user searches using those keywords, your video will appear clearly labeled as a sponsored video. These are charged on a cost-per-click basis, meaning the advertiser pays every time a user clicks on the ad. It’s not all positive though because an advertiser still has to be able to create content that will keep the user interested enough to convert from viewer to buyer.

YouTube has just begun to break into the ad game and there seems to be a lot more in store: YouTube should continue to push the e-commerce platform, partnering up with more affiliates and expand its product range.

I can see a cell phone promo or even a runway model fashion show with a click-to-buy link for its users.

On a similar note, sponsored videos will be able to expand with the development of YouTube XL, a site created to optimize viewing on any large screen. Furthermore the extension of YouTube into gaming consoles like Playstation 3 and Wii will be able to provide advertisers with a wider reach and maybe even seek out niche markets.

Here are a few recent online opinions on YouTube advertising:

How do you feel? Do you think that EVERYONE “can” and “ought” to advertise through video? What will happen to TV if  ad dollars leave? Will online ads make us buy . . . or buy more?
Next post: Marty Nemko’s career advice related to Social Media practice

No guarantees, but here are tips to “Go Viral”

Synang ChanThe great thing about the Viral Video Phenomenon is that you don’t need a professional film crew. Let your imagination be Director and your “sense of fun” do the scripting.

Although it is virtually impossible to create a Web marketing program that is guaranteed to go viral, according to David Meerman Scott and other pundits, you can stack the deck in your favor by (a) following some guidelines and (b) avoiding the pitfalls.

PR student Synang Chhan wrote this guest post on “Helpful Tips for Going Viral on YouTube” as a result of her classroom research:

Give People Something To Talk About

by Synang Chhan

The whole point of going viral on YouTube is to create a piece of content that goes beyond mediocre videos. The focus is to get people talking about and sharing the content. Here are some Do’s and Don’ts to make that happen:

The Nine DO’s

1) Define the audience: Think about the types of viewers that your video is trying to reach and give them something to talk about with their friends, family, and peers. Keep in mind their thoughts and feelings to create positive feedback. Top Ten Videos  list

2) Generate a viral trigger: Pick and  choose an element that will “hit the spot.” Start with something  shocking and/or hilarious and/or completely unique to get the buzz going. Manhattan Bridge sways with subway traffic

3) Stay homemade: Make sure to be yourself. The best way to gain the audience’s trust is to show a natural and organic personality, so the audience sees a real person, not a robot. Fellow student Christine Ferraris promotes “‘new” company

4) Mimic a public figure: Involving a celeb-inspired imitation may lead to viral success. People take pleasure in getting a kick out of their favorite stars goofing off antics; better yet, people enjoy watching celebrity imposters because there is the added element of checking out how close the copier can get. Also, the high publicity value of public figures makes them especially easy to search for. Who can forget Tina Fey as Sarah Palin

5) Take it to the Max: With more than a million videos uploaded worldwide, you have to give yours something extra to even get noticed. Yours needs to be TEN TIMES BETTER — 10 x Funnier — 10 x More Exhilarating — 10 x More Original — 10 x More Inspirational! The Law of Attraction

6) Bring the exposure to your audience: The purpose of the viral video is to share the content. On the other hand, DO NOT WAIT for people to find your content. Even the most creative videos on YouTube can go unnoticed as a result of lack of exposure. Seeking a platform approach to viral sharing is a good idea. some suggestions are Digg, StumbleUpon, HeySpread, Facebook, Twitvid, and TubeMogul in additiaon to YouTube. Viral Video Blog

7) Make it portable: Allowing the video to be shared easily is to make it portable, downloadable, and obtainable. Moreover, allocating friendly links to your video will make it simple for people to spread it effectively. A site for the funniest videos

8- Timing is necessary: Keep in mind that luck and timing is essential because most videos are often “stumbledupon” by someone who then passes it on to another person who passes it on, and so on. Basically, you will need to be in the right place at the right time in order to have the potential for that viral spread. In the meantime, you can acquire lots of views to happen fast after upload by making the front page of Digg or as a YouTube Video of the Week. Top rated videos on Digg

9) Track the viral activity: Since your video has hit the web, you may want to track where all the downloading activities are coming from. many sites such as Unruly Media, Google, or YouTube Insights can tell which keywords people use to find your video, which then helps you effectively advertise it. Unruly Media and YouTube Insight

And NOW what you should NOT do if you really want to go viral

1) DON’T create a fake campaign: Being REAL is essential. If you act insincerely, people can tell. You will be misrepresented in a way that will hurt, not help. Be who you are, not someone you are not.

2) DON’T be a commercial: While a few companies have been able to produce viral commercial videos, most do not make it. Audiences are looking for something to talk about, not something to buy.

3) DON’T post bad quality: While your videos don’t have to be professional, if the quality is too poor, that can be a big turn-off. Keep the style of America’s Funniest Home Videos as a model, not The Blair Witch Project.

4) DON’T make the video too long: When videos play more than five minutes, viewers will stop watching and look elsewhere — in most cases, but not all. Susan Boyle and the Battle at Kruger both went on for more than 7 minutes but were so great that viewers keep coming back.

5) DON’T mislead the content with an SEO title: Keywords in a title will not guarantee viral success and may backfire by misleading the viewer. No one wants to waste time clicking on a video for one reason and then seeing something totally different. You will lose credibility and earn a bad reputation.

6) DON’T pick an unappealing background: If your background is all plain, it will give your video a plain vibe. If you film in a home office with a messy desk, most people will think you are lazy and unorganized. First impressions do count.

7) DON’T keep your videos to yourself: Distribute to EVERYONE you know and to all the social bookmarking sites.

8- DON’T be negative about competitors: Keep your videos classy and sophisticated by avoiding trash talk, which will only be viewed as rude, disrespectful, and in bad taste.

9) FINALLY, DON’T Stop Having Fun!: Although you may have serious messages to get across, adding fun can make all the difference.

Now Just Do It!

Next post: Future of Advertising AND YouTube

Viral Video — Advertising left Madison Avenue for Your Avenue

Spiraling Beyond Control
Spiraling Beyond Control

Who knew that back in Feb 2005 three former Pay Pal employees would introduce a video-sharing website that would be gobbled up by Google a year-and-a-half later and now seems very likely to herald a powerful new way for people to sell products and services?

What’s viral and how do you do it?

My Public Relations students studied many of the top Social Media platforms this summer and one group focused on “Maximizing the Power of YouTube.” This week’s blog will feature three of their reports.

The Viral Virus

Guest Post by Ashley Hall

A few years ago, the term “viral video” wasn’t in the vocabulary of the average person. In fact, the word viral was always considered a bad thing, insinuating an uncontrollable replication and spread. Currently, that is exactly what has happened as ordinary people’s videos have gone viral, spreading to our email inboxes, being posted on our Facebook feeds, and showing up continually as tweets and retweets to our Twitter accounts.

On July 19, a video of a fun-loving wedding party featured the bridesmaids and groomsmen dancing down the aisle to the Chris Brown song “Forever.” Within one week, the JK Wedding Entrance Dance had accumulated more than a million views and was picked up by both local and national TV shows including “The Today Show.”

Amateur production reveals real life

Shot by amateurs, the video lacked professional sound quality and a high resolution image, but it has now received more than 19 million views, 80,000 comments, and a five-star rating.

How is it that an amateur video that wasn’t intended to be broadcast very far from friends and family has now been seen around the world?

Answer: Because it fits the criteria of a successful viral video perfectly: it wasn’t meant to go viral.

The Wedding Entrance Dance is funny and engaging, but most of all, it is real. These people could have been our college roommates or people in surrounding cubicles.

An interesting side effect of this viral sensation is the impact it has had on Chris Brown, the artist of the song used in the video. Chris Brown has had some very public problems with the law. In February, he was arrested for domestic violence against his girlfriend, singer Rihanna. On July 20, a day after the JK Wedding Entrance Video was posted, Chris issued an apology video on YouTube, which to date has gotten just under three million views. There are so many parody videos of his apology that it actually takes a bit of digging to find the original.

Public has forgotten they disliked Chris Brown

After unsuccessfully trying to repair the damage done to his reputation, Chris’ record label Sony decided to embrace the use of the song in this video. That was the best decision they could have made because just three weeks after the video’s appearance, the public has forgotten they hated Chris Brown.

A year since its release, “Forever” is now back on the iTunes and Amazon Top Ten singles chart and the pop-up ad to buy the song averages twice as many sales as other click-to-buy items.

Good news doesn’t stop there

The Wedding Dance video has increased profits to Google, but also to a new fund set up to dontate money for victims of domestic violence. You simply can’t put a price on this kind of publicity: Without spending any money, Chris has gotten back on the charts with a year old song. When people hear “Chris Brown,” chances are they think about the dancing wedding party, not the images of him pleading guilty to domestic violence in court.

In this case, the viral video was pure luck for Sony and Chris Brown. However, a few companies have successfully released publicity videos that went viral. Blender company Blendtec has released a series of videos showcasing their blenders blending their blenders blending things like glowsticks, and iPhone and Bic lighters.

British mattress company, Bensons for Beds, recently released a video of their attempt to bread the world record number of people playing Mattress Dominoes, which is quickly catching on.

Though Blendtec and Bensons for Beds have successfully created viral videos, the key for success is really luck and timing. You can never predict what will catch on; you just have to be prepared for it when it does.

Have you caught the viral video virus?

Check out these classics: sneezing panda, chocolate rain, laughing baby, and Numa Numa.

So keep uploading your videos onto YouTube. Maybe you will become the next viral sensation.

Next guest post from Synang Chhan: “Helpful Tips for Going Viral on YouTube”

15 Social Media Maxims for Marketers – My Comments

Call to Action
Call to Action

Sharing and commenting is the “name of the game” in the Social Media World, so I’m re-distributing a great post I read Monday morning by Erik Qualman and including my own comments on each maxim.

Like the structure of a blog — where you read the most recent entry first — I’m starting with number 15:

15. The overall achievement of individuals and companies will be largely dependent on their social media success.

Genuine success usually comes to those who work, and work diligently. towards a worthwhile goal. Marketing on New Media, whether it is your personal brand — or a company brand — will not lead to overnight success. Even our new celebrities Susan Boyle and Adam Lambert paid “offline” dues taking lessons and performing in front of audiences before their meteoric rise to fame.

The Social Media are NOT a fad, folks. The sooner those who want to offer goods, services, and themselves to others, the sooner they need to discover the right platform(s) [i.e., Twitter, YouTube, Facebook, MySpace, Ning, LinkedIn, etc.] to reach the right people and then get “out there” and Do It.

Online search has revolutionized the way we hire — and get hired

14. The information exchanged in social media in relation to job searching and recruiting has rendered it unrecognizable from the information exchanged 10 years ago. Appropriate matches between employer and employee have increased as a result of an increased information flow.

My students at San Francisco State are learning this lesson on a daily basis. Those who’ve recently graduated know that so many new jobs require social media knowledge, experience, and skills. Plus prospective employers are checking LinkedIn pages for connections and endorsements and, even, personal blogs. Savvy employers are Googling prospects rather than spending much time with resumes.

And savvy job seekers, whether fresh out of college or fresh out of a job, are discovering a myriad of ways to research employers in even more depth than a company website. One great “trick” is going on LinkedIn, clicking the “Company” link on the top menu board, selecting a company of interest [e.g., Microsoft] and checking out tons of information opportunities you couldn’t find anywhere else, like “former employees” who might be able to offer great strategies for landing a job or avoiding pitfalls.

Engage in conversations that are already going on

13. If you’re a large brand, you can rest assured that there are conversations, pages, and applications constantly being developed around your brand and by the community at large. The social community is “doing” social media even if your company chooses not to.

THIS IS HUGE, especially for HUGE companies. We know that none of us can “control the message” online. I’m reminded of a student who was blasted on Yelp because a bank customer blamed her personally for his frustrations. She came to me crying because every time anyone Googled her, this nasty Yelp comment was the first thing they saw. We’ve learned that there’s no technology to erase bad comments; there’s even something called the Streisand Effect where companies have learned what happens when you try to.

What do you do instead? THIS IS EASY. You put your own good stuff online, and the nastiness is buried on page 54 of Google [or now the new soon-to-be popular search “Bing”]. As they say, the “cream rises to the top.”

12. Making multiple mistakes within social media is far better than doing nothing at all.

Picasso said, “I am always doing that which I do not know how to do in order to learn to do it.” An art instructor of mine once told the class that we all had 1,000 bad paintings in us, so we’d better get started to get those out of the way. An English professor once said that if we read everything written by Thomas Hardy, we would think he was just a hack, but it is his masterpieces that continue to be read, studied, and remembered.

11. Marketers’ jobs have changed from creating and pushing to one that requires listening, engaging, and reacting to potential and current customer needs.

For years we’ve heard that “The Customer is Always Right” but we haven’t really listened to them, and THAT is what is so powerful about online opportunities. When your customers have questions and concerns, you can shape your products and services to respond to real needs and wants RATHER THAN simply producing things and trying to manipulate people to want and acquire them.

“Content is key” is MORE than the message

10. Companies that produce great products and services rather than companies that simply rely on great messaging will be winners in a Socialnomic™ world. The social graph is the world’s largest and most powerful referral program.

Why have testimonials always been so sought after by marketers? Because people like to hear how wonderfully products and services have worked for others — and also when those products and services have NOT worked. The better mousetrap works well , people will use it, and so will their friends and neighbors.

Focusing on core strengths leads to leadership

9. Being “well-rounded” as a company or individual is less beneficial. It’s more productive to play to your core strength. This differentiates you from the competition.

Rarely is a jack-of-all-trades in the League of Superstars. We like doing what we do well: when we focus our efforts on our strengths, we build a trustworthy reputation and retain loyal followers.

8. The transparency and speed of information exchanged within social media mitigates casual schizophrenic behavior. Having a “work” personality and having a “party” personality will soon become extinct. People and companies will need to have one essence and be true to that essence.

Back “in the day” when I studied journalism, we were taught objectivity, i.e., keeping ourselves out of our stories. But just as the news”papers” themselves are disappearing, so is the way we’ve communicated with audiences. Neither preaching nor more subtle manipulation works anymore. What does is honesty, authenticity, sincerity, and friends helping friends.

Figure out which platforms work best for your community

7. The most successful social media and mobile applications are those that allow users to brag, compete, or look cool by passing it on.

Today’s social media landscape is burgeoning with a vast variety of platforms to share opinions, insights, and graphic contributions — the most useful will become the most popular, and the most popular will become the most powerful. Experimenting with many of them will help you figure out which are most likely to build your community of engaged customers, clients, and friends.

6. With the increasing popularity of e-books, there will be new digital media placement opportunities for brands. This is very similar to product placement in movies, only this is for books, and the placements are clickable and measurable.

A great feature of new technology is the opportunity to modernize the tried-and-true: longer stories and lessons are being published online in the form of e-books, which offer readers an additional layer of credibility but with the ultimate in ease-of-use. When businesses find appropriate ways to sponsor these applications, the ROI will be evident.

Fun and games is more than fun and games

5. Successful social media marketers will function more like entertainment companies, publishers, or party planners rather than as traditional advertisers.

Tradition in marketing has meant treating customers in an “impersonal” way that just won’t work anymore. As entertainment options increase — and our ability to discover and access them online grows — our expectations are necessitating new traditions. We audience members are putting ourselves “out there” with our likes and dislikes broadcast on Facebook, Twitter, etc. All of this will make it easier for “producers” to create appealing, targeted, winning communication strategies. As one commenter to Erik’s post put it, “Every company will be a media company.”

4. The old adage that you can only have two of these — cheap, quick, or quality — doesn’t hold true within social media. It’s possible to have all three.

We don’t have to pay to play, so the online world is accessible to all with an available computer. Information is readily obtainable and often in “real time.” Thus quality is never compromised because of cost or speed.

3. Social media’s ability to quickly disseminate information among friends and peers helps eliminate different people performing the same tasks (multiple individual redundancies), whether it’s researching the best vacation spot or smart phone. This results in a more efficient society.

No one likes wasting time, so online searching avoids the delay and frustration of waiting for postal delivery, a return phone call, or even getting past the button-pressing in a phone tree. Businesses can send personalized messages to a community — thus eliminating the waste of mass marketing and the expense of one-on-one promotion.

Quality goods and services lead to great word of mouth

2. Consumers are looking to peers for recommendations on products, services, health issues, and more via social media. Only companies that produce products and services of great value will be part of these conversations; mediocrity will quickly be eliminated.

Society as a whole will be improved as we help one another create and discover the highest quality products and services.

1. Successful marketers will be more like Dale Carnegie and less like David Ogilvy; listen first, sell second.

Everything in this revolutionary world of Social Media Marketing begins with improving (a) the way we listen to one another and (b) the means to do it.

Let’s re-visit #15 and more fully comprehend that business growth and success in the future will be tied to mastery of opportunities offered in our Brave New World of Social Media

Your turn for comments and additional maxims.

10 Reasons Why Baby Boomers Like Me Should Embrace Social Media

The Future is NOT just “in the future.” The Future is NOW!

Dive in!
Dive in!

Just after New Year’s, a friend told me she was spending three hours a day on Facebook. “How could you be wasting so much of your life!” I’d asked her — genuinely concerned that she was “stupid” for getting caught up in all the silly buzz.

How dramatically my own life has changed in four months!

That’s the purpose of this blog — to help my Baby Boomer generation, and my retired friends, and my career-contemplating students all discover how this major New Media revolution is changing Everything — and for the betterment of all.

Here are 10 reasons why we — Baby Boomers in particular — should “Dive In”

1. Something “out there” for everyone: It’s not just Oprah, Demi Moore, Dave Matthews, and Barack Obama on Twitter. Thirty million other Tweeters plus around 300 million users each on MySpace and Facebook . . . and the list of social media participants goes on. A host of different platforms with a variety of advantages for people from widely different walks of life with a huge diversity of different interests. There is something “Out There” speaking to you — if you listen.

2. “Fountain of Youth”: Ask yourself what you “want” — to make you happier, more fulfilled, more connected, more ________________ [fill in the blank]. If you are one of the “elder” Baby Boomers like me, then one possible response might be: “I’d like to feel younger and, perhaps, more hopeful.” After having spent these several weeks learning/experimenting/engaging with the New Media and the communities of folks using them, I can appreciate the “Fountain of Youth” properties associated with being a young person just embarking on a new, exciting adventure.

3. DO something New: Laziness is not next to Godliness. Get off the couch and do something NEW.

4. Get “famous”: Think about someone like Susan Boyle – a 48-year-old Scottish woman with a magnificent voice, who thanks to the magic of YouTube and Twitter is now known worldwide and will get a chance to bring joy to multitudes. You, too, can be famous if you’d like. Read my first blog post.

5. Find answers: Is there anything you don’t know? I’m talking here to the men (who occasionally don’t like to admit lack of knowledge) as well as the women (who usually do know “everything,” right, ladies?) Not only are answers to your questions all over the internet, but you can discover new friends who share your interests by asking questions on Twitter, LinkedIn, and other platforms.

6. Be creative: Speaking of Twitter, it’s a very simple technology with tons of “applications.” That means any of us can shape the medium in creative ways. Lots of people may merely “text-message” friends and family, but some of us use it to discover new information available on the internet. It’s also a cool way to share personal insights that may be helpful to others. And its a great place to ask questions. On a more creative note, as an English teacher I found it useful in having my students frame a message of “substance” in 140 characters or less. I’d love to hear other creative uses people have for Twitter.

7. Keep in touch: Then there’s Facebook: you don’t have to spend three hours a day for this site to prove its value. Here are some of the ways it works for me: (a) keeping in touch with close friends and new acquaintances who don’t require phone calls; when you connect up with people on this site and they “update their status” you can make a comment and carry on a mini-conversation; (b) showing photos of your grandchildren; (c) letting family members know about the plays you saw on Broadway during your vacation — all at one time if they are on Facebook, too.

8. Start a blog. Set up your own soapbox and proclaim your views and knowledge to the world — online and, even, offline about any topics that excite you.

9. Be an explorer: Then there’s Friendfeed, Del.icio.us, YouTube, Digg, Flickr, Ezine, Squidoo, Technorati and the entire Blogosphere to explore.

10. Make Great New Friends: I made a new friend on Twitter one afternoon, and she said something that rang true for me, as well: “Honestly, nothing as exciting as this social media revolution has happened to me in decades.” Try it, you may feel the same.

Readers, do us all a great service: write a comment and share some of the reasons you believe Baby Boomers . . . of all ages . . . should embrace social media.

Next post: My comments on 15 Maxims for Social Media Marketing

Blogging is New World Pathway

“Write your own blog post everyday, but spend twice as much time reading other people’s blogs and comment”

We're Listening

We had Sleepy Blogger, aka Robyn Tippins, come to PR class at San Francisco State, Tuesday, May 12, on the second last day of our exciting adventure into the World of All Things Social Media.

In addition to being a very popular and influential blogger and mother of four children, Robyn is Community Manager for Yahoo Developer Network. I read about her in a chapter of What No One Ever Tells You About Blogging by Ted Demopoulos.

Since she lives in the Bay Area AND a student group planned to tell the class about blogging, Sara Peterson (student in the group) and I Tweeted and Emailed. It worked for Jack Dorsey — and it worked for Robyn Tippins.

WOW, did it work!

The students loved her “down home” story — at 21, Robyn started a cloth diaper business from her home in Georgia, and the rest is history for another post. But what impressed Sara and so many of the students is how Robyn decided to make things happen, and she made them happen!

Here are some of the comments students wrote after her presentation:

“It was cool to learn how Robyn created a business on the Internet at such a young age, and now she works for Yahoo.” — Stephanie Mereau

*         *

“Once you get out there, people start to refer to you and this is how you become influential.” — Mita Mahida

*         *

“No job is Too Small!” — Alice Ng

*          *

“It’s important for your blog to create a niche so that the right people can read the right blogs and leave the right comments for the benefit of the overall conversation.” — Stephen Giusti

*          *

“Word of mouth has a lot to do with success in the blogging world as it is for business in general.” — Rafael Silla

*          *

“Paid advertising on your blog can hurt you rather than help you because of all the clutter and distraction.” — Ann Marie Pawlicki

*           *

“Research is essential — it makes you credible and relevant.” — Marie Belhomme

*           *

“Key words and meta tags make it easier to find your blog.” — Gabriela Acevedo

*           *

“Spend more time visiting other blog than writing your own.” — Theresa Rix

*           *

“Moderate comments: know what your strategy will be.” — Brian McGuinn

*           *

“Get your ideas out there and personalize some of your posts to keep yourself real.” — Orly Macabi

*           *

“All in all: One of those classes that makes it all worthwhile.” — Shari Weiss

What works for your blog?

Next post: Personal Branding using Social Media

If you enjoyed this article, please consider leaving a comment or sharing it with your followers on Twitter! You can also subscribe by email for more cool interviews and articles from Sharisax is Out There.

Enter your email address:

Delivered by FeedBurner

Facebook is a Waste of Time

Faces for posterity

. . .  and Twitter is for Dummies, and Friendfeed, well, that’s way over the top!

Just how is one supposed to counter .  . . and even live with . . . people who just don’t “get it” i.e., that the world has changed dramatically?

Everything never changes. Something has changed and it impacts everything else.” [Quoting John Naisbitt in Robert Scoble’s Naked Conversation]

SOCIAL MEDIA impacts everything . . . now and in our future. So back to my original question, What do we say to anyone — particularly from my BabyBoomer generation and older? How do we share our enormous excitement about the possibilities for the world, for our friends and family, and for ourselves as individuals?

Personally, I believe I have a distinct advantage when it comes to answering the question, mainly because just three months ago, I was telling a friend that his use of Facebook three hours a day was a huge waste of his life.

What has happened to me?

First off, I have remembered that Open Minded-ness is key to Critical Thinking and as such I needed to check out the BUZZ before categorically dismissing a phenomenon that has captured the attention of millions in one way or another: MySpace, Facebook, Twitter, Friendfeed, YouTube, and countless numbers of blogs.

What helped me most was Twitter, which surprisingly still is a mystery to so many people I talk with — but, of course, not to the vast majority of people who will read this blog post.

I’m not a cellphone texter, so that particular use of Twitter didn’t seem relevant. Initially I wondered if this great new technology could be molded into a teaching tool, i.e., to force my students to write something of substance in only 140 characters. The essence of good writing is clarity and conciseness.

Playing with Twitter

While I liked developing that “writing with Twitter” idea, however, I began playing with Twitter, i.e., following people, reading their updates, posting some of my own — especially “retweeting,” re-posting a particularly good update. Most of all, though, I was reading on a daily basis just what all this social media was about and the great benefits it has to offer.

And now I’m hooked.

In a nutshell, social media is allowing us all to share our research and our thoughts and, yes, our products/services with a community of like-minded individuals whose lives can be enriched by being connected to us through the Internet.

Like most knowledge, the more you learn, the more you realize there is so much more “out there” and that’s the primary reason for this blog — to help me learn more and to answer the question, “Why Social Media is NOT a waste of our time.”

Please let me know about any conversations you’ve had when people have told you that blogging, Facebook, Twitter, etc. are all “a waste of time.”

Next post: Facebook for Business