Tag Archives: Google

Use your Blog to become the GO-TO Source for Information

hills and treesLots of people considering social media strategies for business and personal reasons [like job seeking] may not fully appreciate the value of blogging.

  • the TIME
  • the SKILLS
  • the COMMITMENT

Is Blogging Worth all That?

Absolutely, according to Dean Guadagni, Social Media Marketing/Director at Inner Architect and source for two of my previous articles — Networking Tips and LinkedIn Profiles.

Dean recently conducted a workshop on the value of blogging for a Group of Marin Professionals. He began with his own experience:

“My own career really took off after I started to blog. It created a platform for me to position myself.”

“All consultants should have a blog,” Dean advised.

“Blogs are the Hub or Centerpiece of your online presence.”

He listed TEN BASIC REASON YOU SHOULD BLOG:

  1. Publishing Platform
  2. Control your Message
  3. Delivery system for your Messages
  4. 24/7 Online Network
  5. New Skill Development
  6. Increased Perception through Web 2.0 Sources
  7. Visibility
  8. Reputation Management [your silence allows your critics to win]
  9. Build Google Presence
  10. Research required increases your Expertise

Here is my representation of a diagram Dean offered to represent the BLOG ECOSYSTEM:

Blog ecosystem

Dean also described six common myths that hold people back from blogging:

  • Length: Some people think you have to write a lot. But the truth is that blog articles can me any size that a writer wants or needs to share the message.
  • Daily consistency: Mistaken impression that bloggers all write every day. Some may, but most don’t. [See previous article with report on how often people blog.]
  • Fear: Natural human feeling: “You’ll get over it,” Dean said.
  • Resistance to new technology: Much easier than people think.
  • What to say?: “People wonder what’s new that they can say. Probably not much, but it’s how you say it. What is your differentiating factor?”
  • Who will read my blog?: Good question — No One unless you promote it.

For help in starting your own blog . . . from scratch, check out my two earlier articles:

How to start a blog – step by step

Choose a design for your blog

BONUS: Here are six of the most popular type articles:

  1. How-to’s
  2. Top Ten Lists
  3. Case Studies
  4. “Best of” Lists
  5. Interviews
  6. Breaking News

JUST DO IT — and when you have, please send me a link!

FURTHER READING:

Blogging Basics

Reading: Social Media tips, stats, and updates. What are people talking about?

What are they all talking about
What are they all talking about

My friend and colleague Zahid Lilani recently posted links to eight articles he’d found interesting. So I thought I’d do the same — and get through some of my emails at the same time. If you read any of the suggested articles, please feel free to comment below — that “tip” is also recommended in a few of these articles.

SOCIAL NETWORKING: Social Media success depends on more than developing an online presence. Taylor Ellwood offers five tips on how to “Network” and Build Community using social media. Basically he suggests (1) Comment on peoples’ tweets and posts; (2) Pay attention to what people need; (3) Post personal info, but be careful that you talk about things that would promote interaction; (4) Try to connect people with one another; (5) Treat people as people, more than just prospective clients.

Friendfeed losing steam: Some SM influentials like Robert Scoble and Jeremiah Owyang, Louis Gray and Steve Rubel have lost faith in Friendfeed, especially since its acquisition by Facebook. [Also, if you check the Oct 14 post on Steve Rubel’s stream in the link above, you can access a great basic Handbook for Twitter.]

Deleting Duplicates: Are you bothered by seeing the same Tweet Twice? Twitter is doing something about that, but some people are upset because they schedule the same tweet to be broadcast 3 different times during the day. Sorry, but you’ll have to make a small change and that will be enough to “delete the delete.”

Technorati Update: The name “Technorati” was one I’d heard early on as The Blog Directory. Apparently the site has not updated its offerings until lately — and the changes will no doubt affect the Blogosphere. Read this article if you want to familiarize with what’s happening with this Big Name.

How-to Plan an Event on Facebook: Many of my friends and prospective clients want to know how to use Facebook Fanpages for their businesses. Here is a Step-by-Step guide to broadcasting news about an event on Facebook. Who doesn’t like Step-by-Step guides?

For Techies – Resources to build Apps: To be honest, this article is a bit over my head, but some readers may be thinking of building applications for FOUR of the most popular SM sites, i.e. Facebook, Flckr, Google Maps, and Twitter. Interesting reading [and stats] even for some of less tech-types.

Make money blogging?: Final reading selection of the day is a Roadmap to Turn Blogging into Your Business. Read Darren Rowse’s [Problogger] Roadmap after his wife told him “You have six months to make blogging full-time.”

Old Hat press releases will no longer cut it

Part II: My notes on PRWeb Social News Release show

Images are now expected: photo by my friend Susan Ambrosini
Images are now expected: photo by my friend Susan Ambrosini

For a long time I’ve been telling my students the “dirty little secret” that the term PRESS RELEASE is passè — and people-in-the-know have been referring to these outreach communiquès as NEWS RELEASES.

However in the New Media World, we now have the SOCIAL NEWS RELEASE with entirely new rules and capabilities. Naturally I was excited by the prospect of sharing the tips for online news releases offered in the PRWeb/Vocus webinar.

SNR’s — VITAL SEO TOOL

Here are three of the broad-based benefits of Social News Releases:

  • Their incorporated “links” build Google juice
  • They provide content for both news aggregators and bloggers
  • They can create viral exposure through social networks

The Webinar listed five steps for a Great Online News Release:

  1. Focus on two or three relevant key phrases — and get one of those in the headline and the other in the first sentence.
  2. Content is Key: Make certain that your story has news value and is not just a veiled sales pitch.
  3. Distribute the release to all social media platforms including Twitter, Facebook, and LinkedIn.
  4. Optimize with key words and videos or images.
  5. Use targeted anchor tags [URLs with recognizable labels].

It’s All About BACKLINKS

Go to slide #26++ on Optimized Press Releases for examples of  SEO-enhanced social news releases. Notice the embedded video, social bookmarking, live search tracking, and embedded hyperlinks. Multimedia has become an expectation.

Here are two organizational points from the webinar transcript:

  • The Process has changed: new way of working, new approval procedures, new metrics
  • Leadership must discuss and adopt a new way of defining success for Public Relations

You can use this template for a Social News Release provided on the Web by Todd Defren, widely respected PR/Social Media expert whose blog PR-Squared debuted the recommended format. For more information check out this Fact Sheet on Todd and the relevance of Social News Releases.

Next post: SFSU alum John Gumas was one of the SF marketing pro’s “responsible” for sparking my passion for All Things Social Media

Get FOUND on the Web — through Online News Releases

Get FOUND in the Web
Get FOUND in the Web

Part I: SEO

PRWeb and Vocus sponsored a webinar on “How to Use Online News Releases to Drive Social Media Campaigns” : so I thought I’d “ruminate” over the material by “taking notes” as a blog post. That way, we all can get smarter.

Steps to SEO

A. Identify a profitable target key phrase

B. Create content page around your target key phrase

C. Build backlinks with key phrase and content relevancy

Where should key phrases go on your content pages?

(a) Title tag; (b) Meta description tag; (c) Meta keyword tag; (d) header; (e) body copy; (f) ALT text

NOTE: Robyn Tippins told my PR class that it’s not just the key words. You also need related words, or Google may think you are spamming.

In addition to key words, Google uses “backlinks” i.e.,  clickable words or images that take you to other sites like the two in this sentence.

NOTE: Not just any old links will work, though. Google judges the the quantity, quality, and relevance of the links.

HINT: Links with .gov and .edu add authority, and that’s a good thing

ARTICLES ARE A GREAT WAY TO GET BACKLINKS

And here are some recommended sites to submit your stories to:

Forums and Blogs also offer great places for relevant backlinks, but you need to take care: Participate in a MEANINGFUL way, which means Adding Value and Making Friends.

Note from Google

Google’s Matt Cutter posted a webinar and transcript further explaining SEO and how you get more “Google Juice”:

The more PageRank you have, the faster you are likely to be found, the deeper we [Google] will crawl in your site, and the more often we will visit your pages to see if they have been refreshed.

PageRank at a 50,000 foot view is this: it is the number of people who link to you and how important those links are.

So PageRank is not just getting as many links as you can. It is also how important they are. So having high quality content can really make a big difference.

Now it’s time to check out some of the sources listed above.

  1. Why not research one of the article publishers and see if you’d like placing your content on that platform?
  2. Read one of your favorite bloggers and leave a thoughtful comment.
  3. Check out a forum that discusses issues of interest to you; you can simply Google your area of interest with the word “forum,” i.e. “car forums” or “writer forums.”

Then, of course, JUST DO IT — Write your comments.

Next post: Part II of Notes on PRWeb’s webinar: Online News Releases are one of the most important SEO tools out there.

Advertising or Entertainment via Online Video — What’s the difference?

Os MunozMany “fortune-tellers” are saying that the Future of Advertising is on YouTube, and some of my PR students from this semester agree.

In fact, surveys show that Online Video is the Focus of Digital Marketing for 2009. Two reasons: Videos build brand awareness and enhance customer engagement.

Here is the third in a series of student guest posts:

THE FUTURE OF ADVERTISING ON YOUTUBE

by Osvaldo Munoz

So what lies ahead for YouTube? Can we say three-dimensional interactive ads. YouTube has unveiled a stereoscopic imaging platform that allows users to view videos in three dimensions, but the today’s technology requires us to take small steps first as Google [who bought Yahoo in 2006] keeps trying to find ways to generate more revenue from the video-sharing site.

Overlay ads, which last about 10 seconds and are semi-transparent, have started the trend for new ways to advertise without upsetting YouTube viewers. Other recent additions have been e-commerce platforms and the introduction of sponsored videos.

The e-commerce platform is based on a click-to-buy option that allows YouTubers to directly link with corresponding affiliates like iTunes and Amazon — and be able to buy or download a song or video game.

But plans are to offer more products soon. In his blog post on the subject, Glenn Brown, YouTube’s Strategic Partner Development Manager wrote:

This is just the beginning of building a broad, viable e-commerce platform for users and partners on YouTube. Our vision is to help partners across all industries — from music, to film, to print, to TV — offer useful and relevant products to a large, yet targeted audience, and generate additional revenue from their content on YouTube beyond the advertising we serve against their videos.

Google is not finished with its platform as it is still in test mode and only available in the United States. Glenn Brown also suggested that YouTube built its sponsored video platfom on its search and discovery system like how Google uses Adwords so that they will provide “useful, appealing content, available to advertisers of all kinds.”

But how do sponsored videos work?

In essence, you place bids on keywords. Then after a user searches using those keywords, your video will appear clearly labeled as a sponsored video. These are charged on a cost-per-click basis, meaning the advertiser pays every time a user clicks on the ad. It’s not all positive though because an advertiser still has to be able to create content that will keep the user interested enough to convert from viewer to buyer.

YouTube has just begun to break into the ad game and there seems to be a lot more in store: YouTube should continue to push the e-commerce platform, partnering up with more affiliates and expand its product range.

I can see a cell phone promo or even a runway model fashion show with a click-to-buy link for its users.

On a similar note, sponsored videos will be able to expand with the development of YouTube XL, a site created to optimize viewing on any large screen. Furthermore the extension of YouTube into gaming consoles like Playstation 3 and Wii will be able to provide advertisers with a wider reach and maybe even seek out niche markets.

Here are a few recent online opinions on YouTube advertising:

How do you feel? Do you think that EVERYONE “can” and “ought” to advertise through video? What will happen to TV if  ad dollars leave? Will online ads make us buy . . . or buy more?
Next post: Marty Nemko’s career advice related to Social Media practice

No guarantees, but here are tips to “Go Viral”

Synang ChanThe great thing about the Viral Video Phenomenon is that you don’t need a professional film crew. Let your imagination be Director and your “sense of fun” do the scripting.

Although it is virtually impossible to create a Web marketing program that is guaranteed to go viral, according to David Meerman Scott and other pundits, you can stack the deck in your favor by (a) following some guidelines and (b) avoiding the pitfalls.

PR student Synang Chhan wrote this guest post on “Helpful Tips for Going Viral on YouTube” as a result of her classroom research:

Give People Something To Talk About

by Synang Chhan

The whole point of going viral on YouTube is to create a piece of content that goes beyond mediocre videos. The focus is to get people talking about and sharing the content. Here are some Do’s and Don’ts to make that happen:

The Nine DO’s

1) Define the audience: Think about the types of viewers that your video is trying to reach and give them something to talk about with their friends, family, and peers. Keep in mind their thoughts and feelings to create positive feedback. Top Ten Videos  list

2) Generate a viral trigger: Pick and  choose an element that will “hit the spot.” Start with something  shocking and/or hilarious and/or completely unique to get the buzz going. Manhattan Bridge sways with subway traffic

3) Stay homemade: Make sure to be yourself. The best way to gain the audience’s trust is to show a natural and organic personality, so the audience sees a real person, not a robot. Fellow student Christine Ferraris promotes “‘new” company

4) Mimic a public figure: Involving a celeb-inspired imitation may lead to viral success. People take pleasure in getting a kick out of their favorite stars goofing off antics; better yet, people enjoy watching celebrity imposters because there is the added element of checking out how close the copier can get. Also, the high publicity value of public figures makes them especially easy to search for. Who can forget Tina Fey as Sarah Palin

5) Take it to the Max: With more than a million videos uploaded worldwide, you have to give yours something extra to even get noticed. Yours needs to be TEN TIMES BETTER — 10 x Funnier — 10 x More Exhilarating — 10 x More Original — 10 x More Inspirational! The Law of Attraction

6) Bring the exposure to your audience: The purpose of the viral video is to share the content. On the other hand, DO NOT WAIT for people to find your content. Even the most creative videos on YouTube can go unnoticed as a result of lack of exposure. Seeking a platform approach to viral sharing is a good idea. some suggestions are Digg, StumbleUpon, HeySpread, Facebook, Twitvid, and TubeMogul in additiaon to YouTube. Viral Video Blog

7) Make it portable: Allowing the video to be shared easily is to make it portable, downloadable, and obtainable. Moreover, allocating friendly links to your video will make it simple for people to spread it effectively. A site for the funniest videos

8- Timing is necessary: Keep in mind that luck and timing is essential because most videos are often “stumbledupon” by someone who then passes it on to another person who passes it on, and so on. Basically, you will need to be in the right place at the right time in order to have the potential for that viral spread. In the meantime, you can acquire lots of views to happen fast after upload by making the front page of Digg or as a YouTube Video of the Week. Top rated videos on Digg

9) Track the viral activity: Since your video has hit the web, you may want to track where all the downloading activities are coming from. many sites such as Unruly Media, Google, or YouTube Insights can tell which keywords people use to find your video, which then helps you effectively advertise it. Unruly Media and YouTube Insight

And NOW what you should NOT do if you really want to go viral

1) DON’T create a fake campaign: Being REAL is essential. If you act insincerely, people can tell. You will be misrepresented in a way that will hurt, not help. Be who you are, not someone you are not.

2) DON’T be a commercial: While a few companies have been able to produce viral commercial videos, most do not make it. Audiences are looking for something to talk about, not something to buy.

3) DON’T post bad quality: While your videos don’t have to be professional, if the quality is too poor, that can be a big turn-off. Keep the style of America’s Funniest Home Videos as a model, not The Blair Witch Project.

4) DON’T make the video too long: When videos play more than five minutes, viewers will stop watching and look elsewhere — in most cases, but not all. Susan Boyle and the Battle at Kruger both went on for more than 7 minutes but were so great that viewers keep coming back.

5) DON’T mislead the content with an SEO title: Keywords in a title will not guarantee viral success and may backfire by misleading the viewer. No one wants to waste time clicking on a video for one reason and then seeing something totally different. You will lose credibility and earn a bad reputation.

6) DON’T pick an unappealing background: If your background is all plain, it will give your video a plain vibe. If you film in a home office with a messy desk, most people will think you are lazy and unorganized. First impressions do count.

7) DON’T keep your videos to yourself: Distribute to EVERYONE you know and to all the social bookmarking sites.

8- DON’T be negative about competitors: Keep your videos classy and sophisticated by avoiding trash talk, which will only be viewed as rude, disrespectful, and in bad taste.

9) FINALLY, DON’T Stop Having Fun!: Although you may have serious messages to get across, adding fun can make all the difference.

Now Just Do It!

Next post: Future of Advertising AND YouTube

Viral Video — Advertising left Madison Avenue for Your Avenue

Spiraling Beyond Control
Spiraling Beyond Control

Who knew that back in Feb 2005 three former Pay Pal employees would introduce a video-sharing website that would be gobbled up by Google a year-and-a-half later and now seems very likely to herald a powerful new way for people to sell products and services?

What’s viral and how do you do it?

My Public Relations students studied many of the top Social Media platforms this summer and one group focused on “Maximizing the Power of YouTube.” This week’s blog will feature three of their reports.

The Viral Virus

Guest Post by Ashley Hall

A few years ago, the term “viral video” wasn’t in the vocabulary of the average person. In fact, the word viral was always considered a bad thing, insinuating an uncontrollable replication and spread. Currently, that is exactly what has happened as ordinary people’s videos have gone viral, spreading to our email inboxes, being posted on our Facebook feeds, and showing up continually as tweets and retweets to our Twitter accounts.

On July 19, a video of a fun-loving wedding party featured the bridesmaids and groomsmen dancing down the aisle to the Chris Brown song “Forever.” Within one week, the JK Wedding Entrance Dance had accumulated more than a million views and was picked up by both local and national TV shows including “The Today Show.”

Amateur production reveals real life

Shot by amateurs, the video lacked professional sound quality and a high resolution image, but it has now received more than 19 million views, 80,000 comments, and a five-star rating.

How is it that an amateur video that wasn’t intended to be broadcast very far from friends and family has now been seen around the world?

Answer: Because it fits the criteria of a successful viral video perfectly: it wasn’t meant to go viral.

The Wedding Entrance Dance is funny and engaging, but most of all, it is real. These people could have been our college roommates or people in surrounding cubicles.

An interesting side effect of this viral sensation is the impact it has had on Chris Brown, the artist of the song used in the video. Chris Brown has had some very public problems with the law. In February, he was arrested for domestic violence against his girlfriend, singer Rihanna. On July 20, a day after the JK Wedding Entrance Video was posted, Chris issued an apology video on YouTube, which to date has gotten just under three million views. There are so many parody videos of his apology that it actually takes a bit of digging to find the original.

Public has forgotten they disliked Chris Brown

After unsuccessfully trying to repair the damage done to his reputation, Chris’ record label Sony decided to embrace the use of the song in this video. That was the best decision they could have made because just three weeks after the video’s appearance, the public has forgotten they hated Chris Brown.

A year since its release, “Forever” is now back on the iTunes and Amazon Top Ten singles chart and the pop-up ad to buy the song averages twice as many sales as other click-to-buy items.

Good news doesn’t stop there

The Wedding Dance video has increased profits to Google, but also to a new fund set up to dontate money for victims of domestic violence. You simply can’t put a price on this kind of publicity: Without spending any money, Chris has gotten back on the charts with a year old song. When people hear “Chris Brown,” chances are they think about the dancing wedding party, not the images of him pleading guilty to domestic violence in court.

In this case, the viral video was pure luck for Sony and Chris Brown. However, a few companies have successfully released publicity videos that went viral. Blender company Blendtec has released a series of videos showcasing their blenders blending their blenders blending things like glowsticks, and iPhone and Bic lighters.

British mattress company, Bensons for Beds, recently released a video of their attempt to bread the world record number of people playing Mattress Dominoes, which is quickly catching on.

Though Blendtec and Bensons for Beds have successfully created viral videos, the key for success is really luck and timing. You can never predict what will catch on; you just have to be prepared for it when it does.

Have you caught the viral video virus?

Check out these classics: sneezing panda, chocolate rain, laughing baby, and Numa Numa.

So keep uploading your videos onto YouTube. Maybe you will become the next viral sensation.

Next guest post from Synang Chhan: “Helpful Tips for Going Viral on YouTube”

With 100’s of social media platforms, which do you choose to use?

So many great choices!
So many great choices!

Every day we hear of “new” or “new-to-us” social media tools and platforms. How is a person, or a company, to choose what to use?

The Top Three: Facebook, LinkedIn, and Twitter are “no-brainers,” i.e. you really do need to sign up and start experimenting and/or incorporate your participation into your daily routine.

But what about the rest of the dozens and dozens and dozens [100’s] of sites?

We ask this question a lot in PR class, so the students worked in teams to examine 15 online sites: Google Reader, Zemanta, Flickr, Technorati, Squidoo, Ezine Articles, Del.ici.ous, Stumbleupon, Friendfeed, Digg, RSS, BlipTV, Hub Pages, Truveo, and Vimeo.

After brief team reports, the class as a whole voted on one of three options; (a) They would definitely check out the site for personal use; (b) They “might” check it out; or (c) They had NO intention of seeking out more details about the site.

The most popular platform by far was Flickr, followed by Delicious and RSS, with Technorati and Google Reader also scoring high in the (a) option. The lowest scoring sites included Ezine Articles, Truveo, and Vimeo.

Below [in the order seen by the students] is a brief description of each site, with a student comment, and the reported “scores”:

Google Reader: Helps you follow all your favorite sites by managing RSS feeds on one page. Free and easy to use: “Google Reader is a great site with sharing capabilities. You can subscribe to blogs and other sites on a regular basis, which reduces search time considerably” – Jason Khorge.

Class vote on Google Reader: (a) 13 will definitely check it out. (b) 31 said they may check it out; (c) 4 voted against.

Zemanta: This free Firefox add-on download that offers related web content — both text and visuals — that can help bloggers link and use valuable online information. “Zemanta is a great assistant for bloggers because it is easy to use, cuts down research time and enables content producers to enrich their publications with just a few clicks.” — Alisa Guan “I’m interested in checking out Zemanta to help me upgrade my blog. The suggested articles could help me give a more informed and useful opinion.” — Angelica Maduell

Class vote on Zemanta: (a) 14; (b) 24; (c) 13

Flickr: Online photo management and sharing web community. “”In my eyes, Flickr has garnered a lot of attention from reputable photographers and amateurs alike. It’s definitely a haven for people who want to share their passion for picture-taking and connecting with others of similar interests.” — Sarah Awang Razali “I personally thing that Flickr is really useful because of the quality of content provided on it. There are personal pages and professional pages, and all users are equally respected within the community. A lot of the photos are also the basis for much online content. They say, ‘a picture is worth a thousand words,’ so thousands of pictures must be worth a lifetime of endless content.: — Frank Lin

Class vote on Flickr: (a) 31; (b) 18; (c) 2

Technorati: Top rated blog search engine that indexes more than 1.5 million blog posts in real time. “I’m always looking for new blogs to follow and I think Technorati can really help me enlarge my collection.” — Petya Somleva

Class vote on Technorati: (a) 17; (b) 15; (c) 18

Squidoo: Content publishing on steroids: Free community website that allows users to publish pages [lenses] on line in a wide range of topics, virtually anythinhereg a person is passionate about. “Squidoo appealed to me the most, and I believe it has the greatest opportunity to grow. Providing such a diverse collection of material means it can reach a wide variety of interests.” — Liz Looney “I like the free Squidoo community website where content you’re interested in is easy to find. It is easy to use, simple to post comments, and you can earn money for charity.” — Brandon Wong

Class vote on Squidoo: (a) 13; (b) 31; (c) 4

Ezine Articles: Publishing site for original articles including tips, strategies, techniques, analysis, and case studies. Great for sending links back to a website. Sadly, no students chose to write an opinion about this site.

Class vote on Ezine: (a) 2; (b) 14; (c) 27

Del.ici.ous: A social bookmarking service that allows uses to save websites online, share them with other people, and see what other people are bookmarking. “You can build a mountain of information before ever adding a single bookmark. You find Del.ici.ous users who have saved articles you enjoy reading. Add their names to your network and with a single click, you can save all their bookmarks. That was amazing to me.” — Sarah Awang Razali

Stumbleupon: An Internet community that allows users to find, share, and rate favorite websites. “I was really impressed by Stumbleupon, particularly when someone said it was ‘a good site to waste a lot of time on the Internet.’ That being said lightly, it did strike me as the kind of site you could go on and be entertained by by topical content. I could see this website becoming part of my daily routine.” — Anna Rahnvonih

Class vote on Stumbleupon: (a) 5; (b) 20; (c) 16

Friendfeed: This microblogging site offers users a stream of updates which, unlike Twitter but similar to Facebook, allows comments and conversations to attach to updates. “With the decreasing popularity of MySpace and the growth of Twitter and Facebook, I think Friendfeed may just be the next best platform, using features from all three of these social networking sites.” — Sheena Diaz “I like the added Friendfeed feature of receiving feedback underneath your post.” — Ashley Dordan

Class vote on Friendfeed: (a) 12; (b) 27; (c) 5

Digg: A user-driven sharing site that is divided into categories for easy search. It also allows you to connect with Facebook and Twitter to share sites. “I am considering Digg because it filters news and other topics by what is important to other people.” — Caroll Vongsouthi

Class vote on Digg: (a) 6; (b) 35; (c) 7

RSS: Stands for “Really Simple syndication” and simplifies the process of getting information. It is a data format used for supplying frequently updated content. “RSS feeds allow you to easily get the latest information that you are interested in and they build Google Juice for shared sites.” — Bo Zhang

Class vote on RSS: (a) 22; (b) 21; (c) 3

BlipTV: Website for video distribution intended for anyone who wants to create a webshow to share with the world. “This site offers free hosting in any video format and tells you who is looking at your page and how they found you. I will definitely check it out.” — Ashley Hall “It’s interesting that you can find sponsors and earn revenue.: — Diedre Moseley

Class vote on BlipTV: (a) 10; (b) 28; (c) 4

Hub Pages: Website is designed for sharing advertising revenue for high quality, user-generated content. Members create individual pages on narrow topics based on the users interest. Not as popular with students as Squidoo.

Class vote on Hub Pages: (a) 3; (b) 25; (c) 18

Truveo: Video search engine that allows users to embed videos through a third party site like YouTube. It has a rating feature, and you can save favorites. “Truveo has many ways to search, e.g., by categories like business or comedy, by TV stations, by name of show. You need to become a member if you want to rate videos and add them to your favorites.” — McKenzie Hanson

Vimeo: Video file sharing and uploading site specifically for noncommercial content.Caters to a high-end artistic crowd. “Users can share or embed. Other options include title, byline, and portrait of the video listing beofre it starts playing. Videos can be enhanced with site tools.” — Riciaig Panlaqui

Class vote on Truveo & Vimeo: (a) 11; (b) 11; (c) 23

Student comments after the two-day experience:

I’ll be honest, I’m not a blogger. I don’t use Twitter and at times I don’t understand all the hype about these forms of social media. However, after seeing these presentations, there is no doubt in my mind the importance of these new media platforms. It’s plain and simple — if you want to spread the word, you MUST use these forms of social media. — Liz Looney

It was interesting to see how social media has exploded in recent years. Seeing all the sites — big and small — showed how each has its unique features. A lot of people do not realize that a small not very well known site today might in fact be the most popular six months from now. Anyone starting to use social media for business needs to check out many of these sites. — Eddie Neyman

From these presentations, I learned a lot of useful tools that will come in handy when I start looking for a job. Some of my favorites were the ones that help you find related articles on certain topics. Too often, I have the hardest time finding good information. — McKensie Hanson

With all the information presented, I feel like I’m already falling behind in the online social media world. To really be able to participate in all the social media sites, I will have to invest an outrageous amount of time. I plan to get involved by signing up for a handful of sites that I can keep up with. This was a great opportunity to learn that many sites can bring news and articles I like, rather than for me always having to search. — Caroll Vongsouthi

Next post: I evaluate my Online Presence Management

The NEW Marketer at Work: A day in the life of Justin Fong

Justin Gets a PR gig

SFSU student Justin Fong puts his Social Media lessons to good use
SFSU student Justin Fong puts his Social Media lessons to good use

More than 100 marketing students in the College of Business at San Francisco State experienced All Things Social Media from classroom activities, influential guest speakers, and their own individual research.

Justin Fong was one of a half dozen students who had a double-dose, taking both my PR and my Advertising courses. After the semester ended, he began working for Scoreloop and here is a report on his internship activities:

Hey Shari,

How’s the summer going for you? My internship is really tough. Long hours and pretty much a non-stop day, but it’s a lot of fun. There is a lot going on at once.

The first thing I do in the morning is troll through the news for stories about our company and our competitors. I look through Facebook, Linkedin, Twitter, and other social media sites to see if anything’s new. If something does comes up, I e-mail it to my team and we try to de-position our competitors.

I also take care of all of our social media profiles. I made our Facebook fan page, our Linkedin company profile, monitor our Twitter account, etc. There are so many different things I do.

One thing that I helped the company with was the idea of creating a wikipedia page, which we discussed in a phone conference.

We had a big press release yesterday. It was a hit and got picked up by a lot of big companies, Google, Yahoo, CNBC, MarketWatch, and so many more. We do both traditional PR and PR 2.0. I’ll update you when more things happen for the company. We’re getting ready for Apple’s World Wide Developers Conference so we’re really busy this week. Have a good rest of summer!

Best Regards,
Justin Fong

Hey guys, if any more of you are “out there” doing social media activities, please send me your reports and maybe we’ll have a host of guest hosts.

Next post: What to Tweet – Part Two

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15 Social Media Maxims for Marketers – My Comments

Call to Action
Call to Action

Sharing and commenting is the “name of the game” in the Social Media World, so I’m re-distributing a great post I read Monday morning by Erik Qualman and including my own comments on each maxim.

Like the structure of a blog — where you read the most recent entry first — I’m starting with number 15:

15. The overall achievement of individuals and companies will be largely dependent on their social media success.

Genuine success usually comes to those who work, and work diligently. towards a worthwhile goal. Marketing on New Media, whether it is your personal brand — or a company brand — will not lead to overnight success. Even our new celebrities Susan Boyle and Adam Lambert paid “offline” dues taking lessons and performing in front of audiences before their meteoric rise to fame.

The Social Media are NOT a fad, folks. The sooner those who want to offer goods, services, and themselves to others, the sooner they need to discover the right platform(s) [i.e., Twitter, YouTube, Facebook, MySpace, Ning, LinkedIn, etc.] to reach the right people and then get “out there” and Do It.

Online search has revolutionized the way we hire — and get hired

14. The information exchanged in social media in relation to job searching and recruiting has rendered it unrecognizable from the information exchanged 10 years ago. Appropriate matches between employer and employee have increased as a result of an increased information flow.

My students at San Francisco State are learning this lesson on a daily basis. Those who’ve recently graduated know that so many new jobs require social media knowledge, experience, and skills. Plus prospective employers are checking LinkedIn pages for connections and endorsements and, even, personal blogs. Savvy employers are Googling prospects rather than spending much time with resumes.

And savvy job seekers, whether fresh out of college or fresh out of a job, are discovering a myriad of ways to research employers in even more depth than a company website. One great “trick” is going on LinkedIn, clicking the “Company” link on the top menu board, selecting a company of interest [e.g., Microsoft] and checking out tons of information opportunities you couldn’t find anywhere else, like “former employees” who might be able to offer great strategies for landing a job or avoiding pitfalls.

Engage in conversations that are already going on

13. If you’re a large brand, you can rest assured that there are conversations, pages, and applications constantly being developed around your brand and by the community at large. The social community is “doing” social media even if your company chooses not to.

THIS IS HUGE, especially for HUGE companies. We know that none of us can “control the message” online. I’m reminded of a student who was blasted on Yelp because a bank customer blamed her personally for his frustrations. She came to me crying because every time anyone Googled her, this nasty Yelp comment was the first thing they saw. We’ve learned that there’s no technology to erase bad comments; there’s even something called the Streisand Effect where companies have learned what happens when you try to.

What do you do instead? THIS IS EASY. You put your own good stuff online, and the nastiness is buried on page 54 of Google [or now the new soon-to-be popular search “Bing”]. As they say, the “cream rises to the top.”

12. Making multiple mistakes within social media is far better than doing nothing at all.

Picasso said, “I am always doing that which I do not know how to do in order to learn to do it.” An art instructor of mine once told the class that we all had 1,000 bad paintings in us, so we’d better get started to get those out of the way. An English professor once said that if we read everything written by Thomas Hardy, we would think he was just a hack, but it is his masterpieces that continue to be read, studied, and remembered.

11. Marketers’ jobs have changed from creating and pushing to one that requires listening, engaging, and reacting to potential and current customer needs.

For years we’ve heard that “The Customer is Always Right” but we haven’t really listened to them, and THAT is what is so powerful about online opportunities. When your customers have questions and concerns, you can shape your products and services to respond to real needs and wants RATHER THAN simply producing things and trying to manipulate people to want and acquire them.

“Content is key” is MORE than the message

10. Companies that produce great products and services rather than companies that simply rely on great messaging will be winners in a Socialnomic™ world. The social graph is the world’s largest and most powerful referral program.

Why have testimonials always been so sought after by marketers? Because people like to hear how wonderfully products and services have worked for others — and also when those products and services have NOT worked. The better mousetrap works well , people will use it, and so will their friends and neighbors.

Focusing on core strengths leads to leadership

9. Being “well-rounded” as a company or individual is less beneficial. It’s more productive to play to your core strength. This differentiates you from the competition.

Rarely is a jack-of-all-trades in the League of Superstars. We like doing what we do well: when we focus our efforts on our strengths, we build a trustworthy reputation and retain loyal followers.

8. The transparency and speed of information exchanged within social media mitigates casual schizophrenic behavior. Having a “work” personality and having a “party” personality will soon become extinct. People and companies will need to have one essence and be true to that essence.

Back “in the day” when I studied journalism, we were taught objectivity, i.e., keeping ourselves out of our stories. But just as the news”papers” themselves are disappearing, so is the way we’ve communicated with audiences. Neither preaching nor more subtle manipulation works anymore. What does is honesty, authenticity, sincerity, and friends helping friends.

Figure out which platforms work best for your community

7. The most successful social media and mobile applications are those that allow users to brag, compete, or look cool by passing it on.

Today’s social media landscape is burgeoning with a vast variety of platforms to share opinions, insights, and graphic contributions — the most useful will become the most popular, and the most popular will become the most powerful. Experimenting with many of them will help you figure out which are most likely to build your community of engaged customers, clients, and friends.

6. With the increasing popularity of e-books, there will be new digital media placement opportunities for brands. This is very similar to product placement in movies, only this is for books, and the placements are clickable and measurable.

A great feature of new technology is the opportunity to modernize the tried-and-true: longer stories and lessons are being published online in the form of e-books, which offer readers an additional layer of credibility but with the ultimate in ease-of-use. When businesses find appropriate ways to sponsor these applications, the ROI will be evident.

Fun and games is more than fun and games

5. Successful social media marketers will function more like entertainment companies, publishers, or party planners rather than as traditional advertisers.

Tradition in marketing has meant treating customers in an “impersonal” way that just won’t work anymore. As entertainment options increase — and our ability to discover and access them online grows — our expectations are necessitating new traditions. We audience members are putting ourselves “out there” with our likes and dislikes broadcast on Facebook, Twitter, etc. All of this will make it easier for “producers” to create appealing, targeted, winning communication strategies. As one commenter to Erik’s post put it, “Every company will be a media company.”

4. The old adage that you can only have two of these — cheap, quick, or quality — doesn’t hold true within social media. It’s possible to have all three.

We don’t have to pay to play, so the online world is accessible to all with an available computer. Information is readily obtainable and often in “real time.” Thus quality is never compromised because of cost or speed.

3. Social media’s ability to quickly disseminate information among friends and peers helps eliminate different people performing the same tasks (multiple individual redundancies), whether it’s researching the best vacation spot or smart phone. This results in a more efficient society.

No one likes wasting time, so online searching avoids the delay and frustration of waiting for postal delivery, a return phone call, or even getting past the button-pressing in a phone tree. Businesses can send personalized messages to a community — thus eliminating the waste of mass marketing and the expense of one-on-one promotion.

Quality goods and services lead to great word of mouth

2. Consumers are looking to peers for recommendations on products, services, health issues, and more via social media. Only companies that produce products and services of great value will be part of these conversations; mediocrity will quickly be eliminated.

Society as a whole will be improved as we help one another create and discover the highest quality products and services.

1. Successful marketers will be more like Dale Carnegie and less like David Ogilvy; listen first, sell second.

Everything in this revolutionary world of Social Media Marketing begins with improving (a) the way we listen to one another and (b) the means to do it.

Let’s re-visit #15 and more fully comprehend that business growth and success in the future will be tied to mastery of opportunities offered in our Brave New World of Social Media

Your turn for comments and additional maxims.

Twitter 101: Be Choosy when selecting first Tweeple to Follow

Open the door and let the tweets begin
Open the door and let the tweets begin

The REAL, intrinsic, not-so-secret value of social media in general — and Twitter, particularly — is the desire to help others by sharing information.

Expertise, whether in the form of “raw knowledge” or super-research skills, is on the Net for the taking and, of course, the giving.

Lesson TWO: How to find people to “follow” on Twitter

1. Your first step, of course, should be your “plan” for Twitter. Is this platform just another way to text-message friends and family? If that’s the case, you don’t need my help. Simply convince your friends and family to get on Twitter and then you all follow each other.

2. HOWEVER, if your desire is to Explore the Technology and the Web at the same time, you will want to find Tweeple [i.e., Twitter users] who (a) know what they are doing on Twitter, (b) “tweet” about subjects of interest to you, and/or (c) have the kind of celebrity that you want to get close to.

3. WARNING: In the beginning, you ought to be as selective as possible in choosing people to follow. The more people you follow, the more messages you will receive — and, consequently, the more confused you may become. [Stage One of Twitter Use is Confusion. See previous post.]

4. NOW FOR MY FIRST SUGGESTION: Access a Twitter Directory. You can Google “Twitter Directory” and find pages of directory listings, but for starters, why not go to Twellow, the Twitter Yellow Pages.

  • Look at the categories. Want a newspaper or reporter or blogger who Tweets about current events, for example?  You’ll find hundreds.
  • Find a name that looks familiar or interesting and click the word “follow” on the left side of the listing.
  • The next screen will show you the latest Tweets from this source. If you want to follow this person’s tweets, you will need to be logged on to your Twitter account. If you forgot to log-in first, No Problem, simply go to the login box on the upper right, put in your name and password, and you will be returned to this Tweeter’s page.
  • Then simply click on the word “follow” below the photo or icon. And so forth . . . add as many people as you want, but as I suggested above, you might want to be choosy at first.

One “surprise” is that many people will automatically follow you when you follow them, but not everyone. I got a charge when Barack Obama followed me, but neither Hillary nor Al Gore did. You live and learn.

5) SINCE YOU’VE GOTTEN THIS FAR in today’s post, your next step might be to follow me.

You can see the kind of comments, i.e. “tweets” that I make BUT you can also see whom I follow. In the right sidebar where it tells you how many people I am following [353 today], click on the word following. Your next screen shot will list those Tweeple and you can follow the advice above to see any of the tweet “stream” of any of these people.

6) LAST TIP  OF THE DAY: Try search.twitter.com. When the search box appears, write down a word or phrase like “dogs” or  “future of advertising” or “project manager” or “employee engagement” or “Adam Lambert” — what or whoever interests you. Up will pop ALL the Tweeple who are Tweeting about your topic in Real Time, i.e., who may be posting about that subject right NOW.

If you like what you read, you may click on their icons and check out their tweet stream. If you like the stream, click follow.

POSTSCRIPT: Once you get going with Twitter, you’ll notice daily posts on How to Find Followers, and/or you can check out some of these sources:  14  Twitter directories to find new friends; 5 ways to follow good people on Twitter; Show this to friends who want to get started on Twitter.

Please let me know what works for you — follower-wise. And stay tuned for tomorrow’s lesson on Tweetdeck