Five incredibly talented and deeply entrenched social media THOUGHT LEADERS fielded questions about “How to get the word out” and win more business now that there’s so much FREE stuff out there.
THE VENUE: Grand Hyatt in San Francisco
THE SPONSOR: San Francisco chapter of the American Marketing Association
THE “WHY”: To discuss whether or not today’s marketing and PR “sucks,” and, if so, What To Do About It.
What would you do if you had a great product in a niche and zero dollars in marketing?
What would you now do if you now had $10,000 in marketing? How would you put it to use?
What is the role of agencies in today’s environment? Should companies simply do their own marketing?
Headlines from the discussion:
PR NEEDS A NEW NAME
NO TRUST IS OBSTACLE FOR PR & ADVERTISING
CROWDSOURCING IS THE NEW INFLUENCER
KNOW WHAT YOU WANT TO BE
BECOME AN EXPERT IN A UNIQUE NICHE
“TRUTH IN MARKETING”: [Who’d a thunk?]
EVERYONE IN YOUR COMPANY WILL BE FINDABLE
BE YOUR OWN MOUTHPIECE
PR AGENCIES ARE PASSÈ
Selected clips from the discussion
Silicon Valley blogger Louis Gray
“For marketing on a shoestring: Tap into personal network for word of mouth. Leverage the people who are your biggest fans.”
Seesmic founder: Loic Le Meur
“The problem with old styles of marketing is No Trust. What I trust are my friends telling me about products they like.”
“Twenty years ago there were 20 influencers. Today there are 6,000.”
“When you engage with customers on Twitter, you can learn what problems need to be resolved.”
“Social Media Marketing: Find the fight people in the right places and offer the right message.”
Steve Patrizi and Renee Blodgett round out the panel of experts
“Online Social Media: No difference between personal and professional.”
“Professionally distributed news releases may only be necessary with major launches.”
“Break out of old marketing by teaching your people to LISTEN and then to RESPOND.”
“The speed of innovation is directly related to the speed at which we are sharing information.”
“Rules are different for social media platforms: MySpace is like your neighborhood bar. Facebook is the backyard BBQ. LinkedIn is your office. You’ll need to act accordingly.”
WHAT DID THE ATTENDEES HAVE TO SAY?
Mark Evans, SFAMA President
Marketing is going through a revolution. The SFAMA is here to embrace this change and help bring together all the moving parts. — Mark
Julia Francis - Ubiquity PR, Wendy Fisher - Moxie Mtkg, Sharon Lee - Shamiko Design, Kelly Connelly - Kelly Connelly Design
MARKETING AND PR “SUCK”? — People will always need them, suck or not. It depends on the approach for them “not to suck”: Change the name of PR to a more friendly and real term like SOCIAL CONNECT, for instance. — Sharon
Bill Bralye
After listening to the panel, I want to devote more time identifying best practices used by companies that are effectively widening their marketing tactics by adding social media to the mix. — Bill
Deb Kockos
I can tell you that most people do not spend their day online exposed to ads or blogs about certain products. Most of the world doesn’t even know what Web 2.0 means. When referencing a conversation on LinkedIn during a recent presentation, the audience looked at me like I was nuts. No one even knew about LinkedIn. We’re definitely in the early adopter stage here. — Deb
John Meyer - UC Berkeley, Laura Dantes - Engagement Strategies
We do need to filter the Hype and remember basic marketing principles. As Renee put it, “What is the problem we are trying to solve?” Focus on strategy, messaging, and reaching the right stakeholder groups using multiple channels. I don’t believe the zero budget Twitter solution is sustainable. — Laura
Cory O'Brien
Marketing and PR don’t suck. They’re just changing rapidly, and the companies that can’t keep up with the changing environment are using marketing and PR methods that “suck.” Social media has closed the gap between the company and the consumer, and there’s a level of speed, honesty, and transparency that is required to play in this field that many companies are not yet comfortable with. — Cory
FOR THOSE WHO’D LIKE TO VIEW GUY’S QUESTIONS AND THE PANEL RESPONSES AND DISCUSSION:
Can’t get enough of thought leaders in panel discussions? Here’s my report on Steve Rubel, Michael Brito, Richard Brewer-Hay, and Angela LoSasso discussing “Beyond the Hype: Roadmap for Social Media”
With his distinctive voice and great tips for finding money and work, Marty Nemko was certain to be a household name — or so I’d thought.
But many people, whom I told that I’d be going to hear him at the Marin Professionals meeting this week, didn’t know him.
So that’s one of many reasons I wanted to share his advice and relate it to “our” journey down the Social Media Revolutionary Road.
WHEN “FEAR OF FAILURE” IS NOTHING MORE THAN L-A-Z-I-N-E-S-S
Many people try to work as little as possible, so they have time for family and fun, according to Marty Nemko, but that’s why they are either un- or under-employed. And that’s why they are neither passionate about their work, nor satisfied with their lives.
Marty wanted us to think about this:
The life well-led is lived by the person who spends as many hours as healthfully possible making the world a better place
Too many people are procrastinators, but they’re really just plain lazy. And laziness will NEVER cut it.
Our work is defined by how much we make the world better.
Marty feels that the “vaunted” family is over-rated and the best role models — both moms and dads — are those who work hard and then spend quality time with family members.
People who feel good about their lives are very productive. Focus and effort are key. Dabbling is suicide. Real passion comes from being the Go-To Person, no matter what the job title.
So how do I connect the dots from Marty’s advice to Social Media?
1) Developing an Online Presence, whether personal, professional, or for an organization will take time, focus, and effort.
2) Understanding the unique opportunities we have — as individuals — to connect with family, long-time friends, and brand-new friends through social media platforms can build deeper relationships more easily.
3) Translating these practices from the simply personal venues to the marketplace will bring much needed changes to our business lives– AND MAKE THE WORLD A BETTER PLACE.
I’m reminded of a golden lesson learned from Margaret Mead’s Coming of Age in Samoa: In her research, Mead learned that for the aborigines, “Work was Play, and Play was Work.” That was an idea, a message — a mantra, even — that I have never forgotten. And it really has made all the difference.
Who knew that back in Feb 2005 three former Pay Pal employees would introduce a video-sharing website that would be gobbled up by Google a year-and-a-half later and now seems very likely to herald a powerful new way for people to sell products and services?
What’s viral and how do you do it?
My Public Relations students studied many of the top Social Media platforms this summer and one group focused on “Maximizing the Power of YouTube.” This week’s blog will feature three of their reports.
A few years ago, the term “viral video” wasn’t in the vocabulary of the average person. In fact, the word viral was always considered a bad thing, insinuating an uncontrollable replication and spread. Currently, that is exactly what has happened as ordinary people’s videos have gone viral, spreading to our email inboxes, being posted on our Facebook feeds, and showing up continually as tweets and retweets to our Twitter accounts.
On July 19, a video of a fun-loving wedding party featured the bridesmaids and groomsmen dancing down the aisle to the Chris Brown song “Forever.” Within one week, the JK Wedding Entrance Dance had accumulated more than a million views and was picked up by both local and national TV shows including “The Today Show.”
Amateur production reveals real life
Shot by amateurs, the video lacked professional sound quality and a high resolution image, but it has now received more than 19 million views, 80,000 comments, and a five-star rating.
How is it that an amateur video that wasn’t intended to be broadcast very far from friends and family has now been seen around the world?
Answer: Because it fits the criteria of a successful viral video perfectly: it wasn’t meant to go viral.
The Wedding Entrance Dance is funny and engaging, but most of all, it is real. These people could have been our college roommates or people in surrounding cubicles.
An interesting side effect of this viral sensation is the impact it has had on Chris Brown, the artist of the song used in the video. Chris Brown has had some very public problems with the law. In February, he was arrested for domestic violence against his girlfriend, singer Rihanna. On July 20, a day after the JK Wedding Entrance Video was posted, Chris issued an apology video on YouTube, which to date has gotten just under three million views. There are so many parody videos of his apology that it actually takes a bit of digging to find the original.
Public has forgotten they disliked Chris Brown
After unsuccessfully trying to repair the damage done to his reputation, Chris’ record label Sony decided to embrace the use of the song in this video. That was the best decision they could have made because just three weeks after the video’s appearance, the public has forgotten they hated Chris Brown.
A year since its release, “Forever” is now back on the iTunes and Amazon Top Ten singles chart and the pop-up ad to buy the song averages twice as many sales as other click-to-buy items.
Good news doesn’t stop there
The Wedding Dance video has increased profits to Google, but also to a new fund set up to dontate money for victims of domestic violence. You simply can’t put a price on this kind of publicity: Without spending any money, Chris has gotten back on the charts with a year old song. When people hear “Chris Brown,” chances are they think about the dancing wedding party, not the images of him pleading guilty to domestic violence in court.
In this case, the viral video was pure luck for Sony and Chris Brown. However, a few companies have successfully released publicity videos that went viral. Blender company Blendtec has released a series of videos showcasing their blenders blending their blenders blending things like glowsticks, and iPhone and Bic lighters.
British mattress company, Bensons for Beds, recently released a video of their attempt to bread the world record number of people playing Mattress Dominoes, which is quickly catching on.
Though Blendtec and Bensons for Beds have successfully created viral videos, the key for success is really luck and timing. You can never predict what will catch on; you just have to be prepared for it when it does.
Two weeks ago I made a commitment to manage my online presence. Discipline is key, but broadcasting intentions into cyberspace has a way of keeping one on the straight and narrow. Too many people to make excuses to if objectives aren’t met.
So how have I done?
Below is my “roadmap” list, followed by my actions:
1) Make a list of WEEKLY goals {I believe I can hold to that) and check off my accomplishments EVERY Sunday night.
OOOps, I didn’t exactly write the list — except on my blog. But I am checking this Sunday night.
2) Prioritize those goals to make certain that the ones on the top of the list are done for sure.
The priorities were in my head since I didn’t write the list . . . except on the blog. Is this admission helpful to anyone? Maybe it’s a way to show the importance of ACTUALLY WRITING DOWN the list, especially if it’s a “check off” list.
3) My original intention, way back when I first posted onApril 23, was To Become an A-List Blogger — and that continues to be my Long Term Goal —
Blogging is my NUMBER ONE priority; the first week I only got to write two posts. This week, though, I’m doing well . . . one-a-day since Friday.
🙂
4) Next, because I really believe that Twitter will become all that its creators are envisioning, my goal will be 3-5 Tweets Every Single Day! I will continue to follow my own advice on What to Tweet.
I went to check on my exact progress by looking at my profile page @sharisax: That was actually Cool as it reminded me of some of the “insights” that I’d tweeted, especially one that was RT’d several times: “If success=receiving, then first comes giving.” Anyway, I met my goal of at least 3 Tweets a day.
Most of my Tweets are posted via Friendfeed, but not always. Even though both are “microblogging” platforms, I don’t personally feel they are “interchangeable.” Friendfeed’s capacity for conversation makes some updates more appropriate for that site.
5) Facebook is a HUGE priority, especially since my partner Les Ross and I are building our Social Media/Internet Marketing consulting business Performance Social Media, which recently set up a Fan Page. We’ll be including the opportunity for small and large companies to find social media interns through us, so I’ll be monitoring and updating both my Facebook Profile and my Facebook Page EVERY Day. That means NEW content on the Facebook page at least four days a week.
Check 🙂
I’m even adding more Business Apps to the Page, and I’ll continue reading everything I can on “Facebook for Business.”
6) I may be running out of time for Daily Tasks, but I thinking checking in and updating LinkedIn is essential. So besides that commitment, I plan to contribute to at least two LinkedIn Group Discussions every week.
OOOOps, I really did want to engage with LinkedIn groups, and TSK TSK . . . have not gotten to that yet. 🙁
7) Finally, my new Road Map will highly suggest that I check out at least one New social media tool, strategy or app every week; by checking out, I do mean more than reading about it.
HOORAY, this one I did in spades. My previous blog post is the proof: 15 social media sites my students and I checked out last week.
Looks like I get a few gold stars and a few TSK TSKs. But the great thing is that I’m traveling faster along Revolutionary Road. And I hope I’m pulling some of you along with me. Anyone else want to report progress in managing online presence? Let us know.
I’m remembering the quote I often tell students: “If you don’t know where you are going, any road will take you there.”
Back on July 1, I started to think about “managing” my online presence, i.e., putting some routine in place primarily to help me select where I wanted to make my Web contributions. So I wrote “How do you manage your Online Social Media presence?”
In essence, I was thinking aloud. What I accomplished — and, unfortunately, all I accomplished with that post — was to ask myself to set aside time in the morning to Go Online.
But I didn’t give myself a road map. Hence, “If you don’t know where you are going, any road will take you there.”
Road Map — by the numbers.
1) Step one on the road must be taking time to clarify Objectives. So I thought I’d imagine the possibilities:
a) Casual: Whenever . . . of course that’s not me. It’s really OK if that label describes you, someone who spends as little or as much time as happens to be there: checking out your Facebook page, email, Twitter account, etc. I.E., WHENEVER . . . [been there, done that]
b) Experimenter: We’re ALL experimenting here, and that is a good thing. But there’s a danger — lost opportunity and value when you never really “move off the dime.” Get out there and BUILD, don’t just keep trying new things. [been there, done that]
c) Reader: One of the greatest benefits of Twitter for me personally are all of the website references with Great Stuff. I could read and read and read. How many of us bookmark and bookmark and bookmark . . . and don’t even get to read? [been there, done that]
d) Novice Participant: Read some blogs that strike a chord and add your voice once or twice a week. Join some groups and occasionally check to see what group members are asking and answering. [been there, done that]
e) Active Contributor & Engager: This is who I WANT to be. And we all know that Today is the First Day of the Rest of Our Lives.
So what does an ACE [Active Contributor & Engager] do?
Here’s my new plan . . . and a new Number One since the Objective has been taken care of:
1) Make a list of WEEKLY goals {I believe I can hold to that) and check off my accomplishments EVERY Sunday night.
2) Prioritize those goals to make certain that the ones on the top of the list are done for sure.
3) Because my original intention, way back when I first posted on April 23, was To Become an A-List Blogger — and that continues to be my Long Term Goal — Blogging will be my top priority. One of my students got around to reading my blog last week — and liked it. He asked how often I write. My immediate answer to myself was NOT ENOUGH. So Priority Number One for me is to make certain FROM NOW ON to have 3-4 posts (or more) Every Week!
4) Next, because I really believe that Twitter will become all that its creators are envisioning, my goal will be 3-5 Tweets Every Single Day! I will continue to follow my own advice on What to Tweet.
5) Facebook is a HUGE priority, especially since my partner Les Ross and I are building our Social Media/Internet Marketing consulting business Performance Social Media, which recently set up a Fan Page. We’ll be including the opportunity for small and large companies to find social media interns through us, so I’ll be monitoring and updating both my Facebook Profile and my Facebook Page EVERY Day. That means NEW content on the Facebook page at least four days a week.
6) I may be running out of time for Daily Tasks, but I thinking checking in and updating LinkedIn is essential. So besides that commitment, I plan to contribute to at least two LinkedIn Group Discussions every week.
7) Finally, my new Road Map will highly suggest that I check out at least one New social media tool, strategy or app every week; by checking out, I do mean more than reading about it.
Good luck . . . to me . . . and everyone else out there who may want to follow my Road Map.
Let me know what you think?
Do these suggestions help you?
Do you have any others to suggest?
In the meantime, I’ll see you all “Out There.”
And, Jay [my student who asked about my blog], how’s this for a new post?
When one of my new PR students read last week’s post listing David Meerman Scott’s NEW RULES for PR & Marketing, he suggested that the old rules were still useful.
Perhaps some “old rules” may be, but not the ones DMS pointed out. Here below is my response to Thomas’ comment:
Thomas, have you ever heard the old cliche, “Don’t throw out the baby with the bathwater”? That expression was the first thing that came to mind when I read your comment. In other words, when you are “cleaning up,” make certain that you don’t throw out EVERYTHING.
So I thought I’d reexamine those OLD RULES and decide if any were really worth saving:
1. The only way to get ink was through the media.
Of course, with social media, we are all publishers and do not require the mainstream media to tell our stories.
2. Companies communicated to journalists via press releases.
Organizations of all types — profit, nonprofit, government, etc. — can bypass journalists by posting releases on their own sites as well as using many different platforms to communicate with buyers, employees, community members, shareholders, and any other stakeholders they wish to reach.
3. Nobody saw the actual press release except a handful of reporters and editors.
That’s just not true anymore. People searching for our companies and/or the products we carry and/or services we provide can find releases and news and information on our websites as well as more dynamic platforms like our blogs and Twitter accounts.
4. Companies had to have significant news before they were allowed to write a press release.
DMS tells us over and over that the more we communicate directly with our buyers, the better relationships we can build — and that means sharing lots of newsworthy items, not simply “significant events.”
5. Jargon was okay because the journalists all understood it.
Jargon doesn’t work. You want your audiences to understand everything — about your company and you. Jargon does not figure at all in an Authentic World where Transparency is Key.
6. You weren’t supposed to send a release unless it included quotes from third parties, such as customers, analysts, and experts.
Now these 3rd party quotes easily find their way to the people through tweets, blogs, and updates. People do want to hear from their friends — and social media makes those recommendations so easy.
7. The only way buyers would learn about the press release content was if the media wrote a story about it.
With the opportunity to publish your releases on your own internet platforms — as well as the availability of both free and fee-based wire services, you no longer need to depend entirely on the mainstream media. However, if your messages “go viral,” you can be guaranteed that the media will find you and reinforce your message even more.
8. The only way to measure the effectiveness of press releases was through “clip books,” which noted each time the media deigned to pick up a company’s release.
Measuring ROI has a host of new tools including Google Analytics as well as blog comments and social media update — all of which are easily accessible through tools and search. Of course, for many businesses the true measurement of effectiveness has nothing to do with “clips” and everything to do with sales.
9. PR and marketing were separate disciplines run by different people with separate goals, strategies, and measurement techniques.
It seems safe to conclude that marketing is going to have to be ALL about getting out the brand reputation and the brand message to various audiences — and that is what Public Relations has ALWAYS been about.
So one remaining question could be: What OLD RULES do you think we ought to keep?
The Future is NOT just “in the future.” The Future is NOW!
Dive in!
Just after New Year’s, a friend told me she was spending three hours a day on Facebook. “How could you be wasting so much of your life!” I’d asked her — genuinely concerned that she was “stupid” for getting caught up in all the silly buzz.
How dramatically my own life has changed in four months!
That’s the purpose of this blog — to help my Baby Boomer generation, and my retired friends, and my career-contemplating students all discover how this major New Media revolution is changing Everything — and for the betterment of all.
Here are 10 reasons why we — Baby Boomers in particular — should “Dive In”
1. Something “out there” for everyone:It’s not just Oprah, Demi Moore, Dave Matthews, and Barack Obama on Twitter. Thirty million other Tweeters plus around 300 million users each on MySpace and Facebook . . . and the list of social media participants goes on. A host of different platforms with a variety of advantages for people from widely different walks of life with a huge diversity of different interests. There is something “Out There” speaking to you — if you listen.
2.“Fountain of Youth”: Ask yourself what you “want” — to make you happier, more fulfilled, more connected, more ________________ [fill in the blank]. If you are one of the “elder” Baby Boomers like me, then one possible response might be: “I’d like to feel younger and, perhaps, more hopeful.” After having spent these several weeks learning/experimenting/engaging with the New Media and the communities of folks using them, I can appreciate the “Fountain of Youth” properties associated with being a young person just embarking on a new, exciting adventure.
3. DO something New:Laziness is not next to Godliness. Get off the couch and do something NEW.
4. Get “famous”:Think about someone like Susan Boyle – a 48-year-old Scottish woman with a magnificent voice, who thanks to the magic of YouTube and Twitter is now known worldwide and will get a chance to bring joy to multitudes. You, too, can be famous if you’d like. Read my first blog post.
5. Find answers:Is there anything you don’t know? I’m talking here to the men (who occasionally don’t like to admit lack of knowledge) as well as the women (who usually do know “everything,” right, ladies?) Not only are answers to your questions all over the internet, but you can discover new friends who share your interests by asking questions on Twitter, LinkedIn, and other platforms.
6.Be creative: Speaking of Twitter, it’s a very simple technology with tons of “applications.” That means any of us can shape the medium in creative ways. Lots of people may merely “text-message” friends and family, but some of us use it to discover new information available on the internet. It’s also a cool way to share personal insights that may be helpful to others. And its a great place to ask questions. On a more creative note, as an English teacher I found it useful in having my students frame a message of “substance” in 140 characters or less. I’d love to hear other creative uses people have for Twitter.
7.Keep in touch: Then there’s Facebook: you don’t have to spend three hours a day for this site to prove its value. Here are some of the ways it works for me: (a) keeping in touch with close friends and new acquaintances who don’t require phone calls; when you connect up with people on this site and they “update their status” you can make a comment and carry on a mini-conversation; (b) showing photos of your grandchildren; (c) letting family members know about the plays you saw on Broadway during your vacation — all at one time if they are on Facebook, too.
8. Start a blog. Set up your own soapbox and proclaim your views and knowledge to the world — online and, even, offline about any topics that excite you.
9. Be an explorer:Then there’s Friendfeed, Del.icio.us, YouTube, Digg, Flickr, Ezine, Squidoo, Technorati and the entire Blogosphere to explore.
10. Make Great New Friends:I made a new friend on Twitter one afternoon, and she said something that rang true for me, as well: “Honestly, nothing as exciting as this social media revolution has happened to me in decades.” Try it, you may feel the same.
Readers, do us all a great service: write a comment and share some of the reasons you believe Baby Boomers . . . of all ages . . . should embrace social media.
What’s so cool about Twitter is that there are NO rules: it’s like the “Wild West” where anything goes — as long as you use 140 characters or less.
Q: Why devote an entire post to this subject?
A: The 19th century poet and philosopher Ralph Waldo Emerson said that “We are always looking for someone to tell us what to do” . . . and many typical Twitter users [see previous post] “forget” to Tweet.
So here are my thoughts:
1 – Jack Dorsey, Twitter creator, told my class that his mom likes to hear his day-to-day activities whether he’s meeting friends at a restaurant or getting off a plane in Iraq. 2 – Remember there are NO rules.
3 – That being said, you might want to consider WHY you are on Twitter: Do you really want the “world” to know you had a pizza for lunch? [Actually, I’m in NYC right now and called one of my brothers, whom I hadn’t told about my trip. He knew I was in New York because I’d put the word out on Twitter.]
4 – Personally, as someone who teaches public relations — and, thus, reputation management — I like to think about what my “Profile,” i.e. my Twitter Stream, looks like to someone who is deciding whether to follow me or NOT
5 – Therefore, in most cases I write personal comments using the DM [Direct Message] function — or simply send an email — so that my Tweets are more “thoughtfully” targeted to all my followers.
What makes a Tweet more respectful of your followers? Here are some of my suggestions:
(A) Passing along a cool blog entry or website I’ve come across, e.g., Adam Singer’s “What if? (B) Retweeting [RT] an informative link that I’ve read from someone I follow on Twitter — see the previous post to find out about Tweetdeck which makes Retweeting so easy.
(C) Answering someone’s question, e.g.,
Quipsandtips asked: I’m in a lull, waiting for mag assignments & book contracts. How do you know when it’s time to revamp goals or change action plan?
I answered: @quipsandtips how do you know when it’s time to make new plans? When you ask that question 🙂
(D) “Reading” a book and sharing a short insight from it, e.g.,
Reading Putting Public Back in PR by Brian Solis & Deidre Breakenridge #PPBinPR : PR 2.0 creating new toolkit 2 reinvent market conversation
(E) Sharing an insight that you got “all on your own” and were dying to tell someone, e.g.,
People are NOT numbers. When businesses fully understand this, their strategies and tools will adjust.
Just remember, there aren’t any rules Unless You Make Your Own, so TWEEPLE – please tell us your rules and share your favorite Tweets. The conversation is what Social Media is all about.
**GUEST POST** San Francisco State University senior Roxanne Cobbs has been an active member of this semester’s public relations class — and has functioned as a very responsible leader for two small groups, the 2nd of which investigated the topic of “Facebook for Business.”
Roxanne’s group put together an excellent power point presentation, and she agreed to write a Guest Post for my blog. She told me she’s having fun observing the social media craze and hopes to play a role in changing the world of advertising.
Facebook is COOL, but it has a way to go to reach the polish and professionalism of LinkedIn
As the world of SM keeps growing, so does my desire to obtain more knowledge about it. Every day I learn something new, enforcing the message that I need SM in my life if I want to be cutting-edge in the business world.
Having just completed a group project advocating the use of Facebook for business, I’ve gathered some interesting tidbits to add to my ever-growing list of SM need-to-knows.
So why use Facebook for business?
One key reason is its viral nature. Facebook can further assist companies in finding their target market by browsing or searching personal profiles through keyword usage. It’s also great for advertising because of its amazing reach — 276 million members and growing daily.
Facebook has a huge assortment of business applications like the demographic filtering which allows extreme precision in targeting your desired market. Of the more than 15 apps we researched, I chose my top three to help you and your business:
RSS Connect
Promote your blog — with RSS feed you can add your blog or any RSS feeds to your wall, with feeds being updated automatically and easily shared.
IEndorse
Use this app to help build relationships and your personal reputation by sending and collecting endorsements, and then post them on your Facebook Professional Profile.
My LinkedIn Profile
Keep the networking system flowing with the use of this cross-promotion app. Input your LinkedIn url or profile name and a LinkedIn badge will appear on your Facebook profile.
Though my research taught me that Facebook can be a good SNS for business purposes, I remain by my opinion that LinkedIn is much superior. LinkedIn is a polished site that resonates professionalism. It lacks the clutter and distractions of Facebook, focusing solely on professional connections — and the experts available on the site. It is not a personal, social site with information about your friends and families, but rather a site where you can network with other professionals who can aid you in your business endeavors.
by Roxanne Cobbs
Click link for an upclose and personal view of the team’s research on Facebook for Business.
Last post we tried to address the responses of naysayers — the “non early adopters,” the social media non-initiates.
Common challenges in any evolutionary cycle. But the fact remains that life does change, and so do we.
And nowhere are these changes more dramatic than with engaged students in our colleges and universities. I’m seeing this “Ah-Ha Awareness” particularly strong among scores of individuals in my Public Relations and Advertising classes at San Francisco State University where many are hearing of this revolution in marketing for the very first time.
After 10+ weeks immersed in All Things Social Media, I asked the students to comment on this experience. Here following are the thoughts of Yoshiko Hill who is currently on a team studying the future of radio advertising:
I had no idea that social media was impacting the advertising, and entire marketing, world in such a significant way. I now realize that social media is being fully utilized by companies as a more cost-effective, targeted method of reaching customers.
Social media creates a dialogue with customers that most traditional media lack. It is especially attractive as an alternative to costly traditional advertisements — especially given the current state of our economy.
Social media is no longer your sibling’s hobby. It is a rapidly evolving revolutionary tool, and if more businesses do not begin to embrace it, they will soon be left behind. — Yoshiko Hill 5-5-09
Hey Businesspeople — small and large:
Are you listening?
Listening to the marketplace in general?
Listening to your customers in particular?
If you aren’t, as Yoshiko warns above, you will be left behind.
FOLLOW ME . . .ALONG REVOLUTIONARY ROAD: Ten of the 1000’s of things I’ve learned in two months studying the Social Media Revolution/Evolution
How does one tell a story from the middle of a raging river [i.e., in medias res]? You just jump in the boat, I suspect, and start paddling.
As a journalist for more than thirty years and a marketing instructor for more than a decade, I’ve had a variety of valuable experiences learning to write, to sell, and to teach. But nothing has so excited and energized me as what is happening TODAY in what I refer to as the Social Media Revolution/Evolution.
The following is merely a place to start:
1.Social Media: After two months of talking about this social media phenomenon in my classes, one student was brave enough to ask, “So what is this thing, Social Media, that we’ve been spending so much time discussing?” Of course, anyone can go look up the phrase on Wikipedia and learn the consumer-generated definitions that are shaping how many of us are understanding the world.
My simplistic, starting-place answer is to take the word “media,” i.e., the vehicles we use to send a message from a sender to a receiver AND combine it with “social,” i.e., the environment in which people are living and working together. This is a New phrase/label, so what I believe we are talking about includes the New Methods being used and developed to have enhanced conversations with one another via enhanced technology, most specifically the Internet. Examples would include Twitter, Facebook, MySpace, Digg, StumbledUpon, Flickr, Yelp, and a whole host of others. Check out Brian Solis’ Conversation Prism: http://www.briansolis.com/2008/08/introducing-conversation-prism.html
2.Web 2.0 vs. Web 1.0: The term Web 2.0 was coined to describe all those extensions and further uses we have found for our technological connections via our computers. Where Web 1.0 allowed us to search for information and begin communicating via email, Web 2.0 has become a platform for community building and business growth. Web 2.0 marks the start of Social Media. So what will Web 3.0 look like?
3.Blogging: According to recent statistics, Technorati [Internet search engine for blogs], tracks 133 million blogs, and more are being produced each second – just as I’m doing here. Blogging has flattened the communication landscape. No longer do a few publishers, editors, and journalists control the flow of information to the public. Any one with an Internet connection can post his or her thoughts, opinions, and activities “out there” for everyone to read and comment upon.
4.Bloggers: Bloggers are the new influencers . . . or they can be. Many online writers simply post diary narratives on the Web for a host of reasons, which likely include the human need to be acknowledged. But hundreds, if not thousands, of bloggers are posting online content that gets read and spread – and what they say matters. Business organizations, both profit and nonprofit, have recognized the power of bloggers to market messages about products and services.
5.Micro-blogging and Twitter: Twitter has changed my life. Two months ago, a business acquaintance asked me to follow him on Twitter. Initially I didn’t get it. What did I care about what someone had for breakfast or what the traffic was like on the freeway. Then I discovered that “there are no rules” and that Twitter can be a host of different experiences, depending on how one chooses to use the technology.
During my first fumblings, I decided to use Twitter as a platform for my English students to send me substantive messages in only 140 characters – to teach lessons of clarity and conciseness. I was soon pleased to see a link to 100 Tips, Apps, and Resources for Teachers on Twitter: http://onlinecollegedegree.org/2009/03/19/100-tips-apps-and-resources-for-teachers-on-twitter/
Where did I find that link? On Twitter, of course, after I learned to use Twitter in a way that works well for me: I follow “Tweeple” [i.e. people with Twitter accounts] who are interested in topics of interest to me, e.g., future of marketing, future of PR, future of journalism, future of advertising, etc. My husband now calls me Tweetie Bird, since I’m so often online reading the blogs that offer more indepth facts, observations, and opinions on these subjects and more.
6.The New Rules of Marketing: It was on Twitter, of course, that I first learned of David Meerman Scott’s book The New Rules of Marketing & PR. As a marketing lecturer at San Francisco State University, I have felt compelled to address, acknowledge, and learn about Why? there need to be New Rules and Why? The Old Ones do not work any more.
One quote from DMS’s book: “Marketers must shift their thinking from the short head of mainstream marketing to the masses to a strategy targeting vast numbers of underserved audiences via the Web.”Brian Solis and Deidre Breakenridge expand on this in their recent book Putting the Public Back in Public Relations: “PR has begun to look less like a typical broadcast machine and more like a living, breathing entity capable of also participating in conversations with publics.”
7.The Future of Advertising: The death knell for newspapers has been sounded; young people don’t read them, and advertisers are pulling away. And that is only one medium suffering. Selling radio spots is not getting easier although radio listenership may be expanding because of Internet and satellite radio. The biggest changes are likely to be on Network TV. There is no longer a need for “mass marketing” on a “mass medium.” Large advertisers like Pepsi have admitted to misspending hundreds of millions of marketing dollars, and that probably indicates too much expense for TV commercials that are zapped via channel changing or TIVO fast-forwarding. Traditional forms of advertising will still be necessary to reach the large numbers of people who aren’t yet online [or not online very often], but figuring out how to successfully advertise online is where future strategies must be aimed.
8.Reverse-Engineering: This is a fascinating process to contemplate. Think about your goal and work backwards to make it happen. I’m reminded of the Silicon Valley slogan of the ‘90s: “You imagine it and we will build it.” I read a recent post by noted blogger Seth Godin whose paragraph for the day was titled “Imminent” and he began with this quote: “The one thing that will allow your business to get funded, or to get a business to business buyer to buy from you or a college to admit you is the sense that your success is imminent.” This is my understanding of the theory of “intention” in which you focus on the result you want – and it will come about.
9.Creativity: Amidst sea tides of change, the need for creative thinking remains constant. That requires recognizing that new ideas are healthy and need to be encouraged and embraced, not feared and dismissed. What has worked in the past can be twisted and turned and looked at in new ways, while brainstormers stay open to totally different thoughts that emerge and can provide exciting new solutions. Picasso said, “I am always doing that which I do not know how to do in order to learn how to do it.”
10.We do not go out to find ourselves; rather, we go out creating ourselves: Why am I starting this blog? Let me count the ways. First of all, I have learned so much in the last few months that I am compelled to share that knowledge and hear what others have to say. Second, I believe in the power of the individual to make significant contributions to the betterment of society. And third, as I’ve told some of my students and my new blogging buddies, my “intention” is to join the A-list bloggers.
, April 23, 2009