Category Archives: Sharisax Is Out There

Listen to me . . . BEFORE you tell me what to do

As a Business Communication instructor, Social Media Evangelista, and a “regular person,” I do understand the POWER of really listening to people and the DANGERS of not listening to others — whether they be students, teachers, clients, vendors, family, or friends.

At a recent 3-day workshop on Building Wealth Through Relationships with 50+ entrepreneurs, I had the too-frequent experience of having coaches telling me everything I OUGHT TO DO . . . without talking to me first and listening to what I was all about.

During the event, we’d even had a listening exercise where we paired up to chat; our task was to respond with the Key Words last spoken by our partner. [NOTE: You can also use this method in emails by repeating those Key Words in your email replies.]

Unfortunately, the exercise didn’t turn into action for too many of the participants.

Some people just don’t want to listen to others . . .  OR they don’t know how.

If someone doesn’t want to listen, there’s nothing we can do for that person.

However, for those who do want to learn and practice Better Listening, here are  . . .

Five tried-and-true tips to hone your listening skills

  1. Silence your own thoughts: Focus on the speaker, not what you want to say.
  2. Keep an open mind: Establish a receptive mind-set. Judge ideas, not appearances. You’ll never expand your own knowledge base unless you give others the opportunity to give you information you might not have had before.
  3. Hold your fire: Wait your turn. Let the speaker complete his or her remarks before you begin questioning and/or disagreeing.
  4. Use non-verbal techniques: Show you’re paying attention by maintaining eye contact and nod when appropriate. If sitting, you can lean toward the person. You might also try the NLP technique of “mirroring” the leg, arm, body position of someone speaking to you.
  5. Summarize what you hear: After someone has communicated important information, repeat it back using some of the Key Words he or she used. This solidifies your understanding, shows you were listening, and gives the speaker an opportunity to correct any misinformation.

Why you need this skill:

  • You’ll build better rapport and stronger relationships.
  • You’ll be able to understand better what is expected of you and how to meet and surpass expectations.
  • You’ll become a better problem solver and people will look to you as someone they want to be with and trust with their business.

Your turn: What listening tips have worked for you?

FURTHER READING

Listening is the First Rule to Business Success

Valeria Maltoni’s post: Communicators Can Ramp Up Online Business

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Why Your Website Really Needs a Blog

“Blogs provide a dimension to content that you can’t get from your website.”

. . . and that is only one of the insights in a great article I found online in a blog post by Michael Cohn, the Chief Technology Officer of CompuKol Communications. He has over 25 years of experience in IT and web technologies.

Michael is one of a team of writers who cover the gamut of Social Media and Internet Marketing issues on their blog CompuKol , which I read with great regularity.

This article has two primary audiences:

(1) Bloggers who like to read about how necessary they are to build online traffic

AND

(2) Businesses with websites that are NOT generating the kind of traffic and profits they had expected with an online site.


Blog vs Website: What’s the Difference?

Guest Post by Michael Cohn

Many people have websites (for their businesses as well as for personal use) and many people have blogs. The issue is whether people truly understand the difference between a website and a blog. They certainly are not the same thing. The following explains the basic differences between a blog and a website:

Blog

  • Content is regularly updated.
  • Not formal.
  • Interactive.
  • Informative and educational.
  • Interactivity about industry/customer issues.
  • Some people have a blog.

Website

  • Content is static.
  • Formal/professional.
  • Interactivity does not exist. There is only one-way communication.
  • Transactional.
  • Communication about products and/or services.
  • Almost everyone has a website. In fact, it is almost a requirement in business today.

A good way to think about a website is in terms of it being a virtual store that sells products and/or services. A website is the perfect forum to self-promote and advertise.

Promotion and buying and selling are exactly what people expect when they visit a website. When they are at the point of making a purchase of some kind, they go to a website that will satisfy their needs. They can either purchase something online directly from your website or they can use your website to find out exactly where your bricks and mortar store is located so that they can come and purchase products and/or services from you in person.

Once a customer has bought something from you, there is a very high likelihood that they will not return to your store again. It is also basically impossible to build relationships with your potential customers and existing customers on your website because the website is static. Once a person has purchased something from you, there is no potential for interactivity so the relationship will never have a chance to develop and grow.

Blog

A blog, however, is constantly supplying potential customers and existing customers with interesting and useful content, and the blog enables them to interact with the blogger. The discussions they have together can be potentially unending.

Not only can you and your customers have discussions, but they can also ask questions that you can answer. Blogs also provide a dimension to the content that you can’t get from your website content.

Through your consistent and regular blog content, you will eventually be regarded as a subject matter expert in your niche and people will turn to you for answers. This will promote more and more discussions.

What is really being done in this case is that relationships are being developed and strengthened. Some of the people with whom you interact on your blog will never become your customers. That is perfectly acceptable. They can interact with you as much as they like and do not have to worry about any pressure to buy anything.

A very important fact is that the people with whom you interact are getting to know you as a person, which includes your level of integrity, your passion for what you are doing and offering and your knowledge, knowledge that you impart to them.

Blogs have a lot of useful features that are very helpful in promoting interactivity. Blogs enable visitors to subscribe to them so they can receive updates on a very regular basis. They will always be informed when new content is added or there has been some update to the social media profiles of the people with whom they interact.

In order to really be effective, blogs should have new postings at least once or twice a week. Fresh, original content is very important. The content is exactly what attracts and retains people and many of those people will eventually become customers.

The true purpose of a blog is to provide helpful, valuable, informative and interesting content that helps other people and that they find interesting. A blog’s purpose is definitely not to advertise or to do a hard sell on anyone. If you try to use your blog in that way, you will be very disappointed with the results. You will not be able to build relationships with anyone and you most likely won’t sell very much.

People don’t buy from people whom they don’t trust. The only way that they will trust you is if they get to know you.

All in one

One approach that has proven very effective is building your website with blog software, such as WordPress. Blog software has the capability of providing you with both static web pages (pages) and blog pages (posts). Since both are necessary for the success of your online exposure, this allows you to design a web presence that contains a traditional website and a blog using one tool. Among the other benefits are:

  • One homogenous look and feel.
  • Ease of optimization for SEO.
  • Sharing of add-on plugins between the pages and posts.
  • Ease and speed of designing and developing the web presence.
  • Ease of maintenance and updating of content since the entire web infrastructure is based on a content management system (CMS).

Conclusion

Blogs and websites work in very different ways, serve very different purposes and produce different short-term results. However, they are both necessary to increase your online exposure and to strengthen your online business reputation. It is important to have both as part of your online presence. They function well together and undeniably, you will see positive results over the long term if they are a part of your business online.

We are pleased to provide you with the insightful comments contained herein. Please contact us at CompuKol Communications for further discussion on how we might be able to assist you and your team.

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Teaching with Blogs and Twitter — When “Student Help” Means the Students Are Helping: What are you likely to learn?

My English students are practicing their writing skills on personal blogs for class assignments. A few of the students still “didn’t get it,” i.e. what was this blogging stuff all about?

So I asked them all to write a paragraph with this topic sentence:

“Blogs are a great way for people to build an online presence as an expert.”

Here is the paragraph that I liked so much I wanted to share it with my readers:

Expertise Is Just a Click Away

Guest Post by Natasha Hart-Wong

Blogs are a great way for people to build an online presence as an expert. When I don’t know how to do something, my first instinct is to ask someone who does know: I ask my husband computer problems. I go to my sister for pet and animal inquiries, and my stepmother always has the answer for any question about organic gardening. Blogging has that personal reference feel for any topic you can think of. So a simple internet search can yield experts in any field you have an interest in. If you feel you are an expert on something, then starting your own blog is a great way to share your expertise with the world.

*     *     *

With Social Media still in its Evolutionary Stages — especially where education is concerned, we teachers are creating new ways to communicate with our students . . . and learn from/with them.

My Freshman Composition students will be writing research papers using Twitter Search and Tweetdeck [to capture the Twitter Search Streams]. Natasha will be writing about Blogging for Business, and if you want to know more about the subject, click on the links she found and posted during our online class “discussion” #Laney1A:

Natasha’s First Tweets

  1. RT @sweta_s_patel: The most effective micro-blogging tools for your business http://ow.ly/2bsEU #Laney1A via TweetDeck

  2. http://bit.ly/acFSXF 10 Big Blogging benefits for small Business#Laney1a via TweetDeck

  3. RT @LittleXpert: Blogging Advice for Small Business http://bte.tc/aK9 #Laney1A via TweetDeck

  4. RT @infomediadotcom: Can blogging really help your business? The answer is… http://ow.ly/2bnwu #Laney1A via TweetDeck

  5. RT @nataliajones: Basics of business blogging http://ht.ly/2aV98 #bloggingtips #Laney1A via TweetDeck

  6. RT @Kevin__Chan: rt @copyblogger How to Find Thousands More Prospects for Your Business: http://bit.ly/coW8CF #Laney1A via TweetDeck

  7. RT @dkspeaks: 5 Business Blogging Tips | Freelance Blogging http://bit.ly/dfC3bx #Laney1A via TweetDeck

  8. RT @savvy_writer: Blogging for Business, Part I: http://tiny.cc/ybf0i #Laney1A via TweetDeck

  9. RT @visualpeople: regular blogging makes a difference:http://bit.ly/dsQ91y #Laney1A via TweetDeck

  10. RT @G0utham: WordPress Instant Online Money Making Theme http://bit.ly/anL6XV #Laney1A via TweetDeck

  11. RT @Acidhedz: Why Google Adsense Can Help Your Online Business Succeed http://bit.ly/cdag8Q #Laney1A via TweetDeck

  12. RT @JupiterCyclone: How to quickly and easily create a blog for your business http://bit.ly/cdUeJt #Laney1A via TweetDeck

  13. RT @LynnZettler: Good tips for blogging for businesses http://ow.ly/29F1k #Laney1A via TweetDeck

  14. RT @michael_n: Keep up your business blog: http://bit.ly/dwx8LZ #Laney1A via TweetDeck

  15. RT @ChadBooker03: Three Tips to Get You Started Blogging for Business http://bit.ly/9CBOVA #Laney1A

    Fellow teachers AND students, how have social media sites enriched your educational experiences?

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One-Shot Social Media Lessons Don’t Do The Trick

Summer Social Media University: Are you ready to dive in?

**this month’s classes already underway, but email me if you’re interested in future classes: sharisax@aol.com

After a year of offering social media classes and consulting sessions to local business friends, I have concluded that “One-Shot” experiences may fire up students, but without scheduled follow-ups, the lessons are soon lost.

This coming month, I’ll be offering basic social media training in LinkedIn, Blogging, Facebook, and Twitter for local small business owners AND virtual assistants — check out my previous article “Please Do My Social Media For Me.”

Here’s the Curriculum:


Social Media trainers: What other basic courses would you suggest? Any other tips?

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Please Do My Social Media For Me

“I just need you to set up my blog, and then I’ll do it . . . or maybe you can do my first few posts . . . and a few Tweets; oh, yes, check out who has written on my Facebook Wall and . . . ”

For  those of us studying How To Do Social Media, the delegation of social media implementation to an outside third party – i.e., having someone else do everything for you – is counter–intuitive.

We want people to understand that Social Media is really a Mind-Set: a new way of conducting business from designing and delivering products . . .  to treating employees  as Human Talent . . . to considering customers as valuable resources and, finally, to promoting products and services to a community of people who can gain great benefits.

That being said, my belief is that it is better to get started in some way—than not get started at all. SO . . . Enter the “virtual” or “personal” Assistant [VA or PA].

Below is a list of 10 things I think your VA/PA should know how to do for you:

10 Step TO-DO list for your Social Media Virtual Assistant

Initial Steps

1) Set up and maximize individual LinkedIn profiles … and a company profile. Make certain to keyword optimize both.

2) Set up and/or clean up Facebook profiles for key people in the organization. Then set up a FB Fan Page flowing from the FB profile of the business owner.

3) Start a blog and determine who in the organization will be contributing the “knowledge/content.” Of course, the VA/PA can interview and write.

4) Set up a few Twitter accounts with specific purposes, e.g., to monitor and respond to brand comments; to offer special promotions; to accept orders, etc.

Ongoing

5) Join appropriate LinkedIn groups and participate in Discussion Topics that will demonstrate the value of your organization.

6) Answer questions posed in LinkedIn that will show your expertise and attract new customers.

7) Write blog posts on a regular, consistent basis – whether that is once, twice, three times a week — or more.

8- Comment on relevant blogs to demonstrate your understanding of industry issues and willingness to provide solutions.

9) Create events and exciting promotions for your Facebook Fan Page community.

10) Tweet regularly, follow relevant people/lists, and search Twitter for issues to read and to Tweet about.

Virtual Assistants “out there”: What do you think of this list? What would you add? subtract? or what would you need to learn?

Social Media coaches: What would you add?

FURTHER READING:

Ten Mistakes Made by Social Media Newbies

LinkedIn Basics

Blogging Basics

Facebook Basics

Twitter Basics

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Nook Goes After Baby Boomers with Extra Large Type . . . and lower price

My BFF Sandy Davis has done it again. Recently she reported on her Electronic Book Reader research that paid off with All The Reasons To Choose Nook Over Kindle. Here’s the latest . . .

Nook News! For one thing: Prices are Down

Guest Post by Sandy Davis

Yesterday, Barnes and Noble made an exciting Nook announcement. There is a brand new version of Nook which uses wireless internet access only — instead of 3G and wi-fi. And the price is only $149!

It has all the same features as the 3G/wi-fi Nook except that in order to download books, you have to be on your home wireless network, a wi-fi hotspot or at a Barnes & Noble Store.

For those of you who don’t get out much and have constant wireless access, this could be a great choice for you!

I am very glad I have the 3G option because I can download books at work, on the beach (sand not recommended for Nook) or at my mom’s house where there is no wireless access.

C-Net calls it “The best e-reader for $149”, but of course there aren’t many around at that price! It’s a deal.

Barnes and Noble also announced a price reduction on the 3G/wi-fi Nook to $199. This is no doubt in response to Amazon’s lowering of the price on the Kindle this week to $189.  If you have been waiting for the prices to come down on e-readers, here is your big chance!

The software for Nook also got an update this week to version 1.4.0.

Three new features worth noting:

1. Extended AT&T Wi-Fi Hotspot support — FREE and seamless connection to AT&T’s entire nationwide Wi-Fi network including restaurants, hotels and additional locations, and wherever you see an AT&T Wi-Fi sign. Nook also looks for wi-fi first instead of connecting first to 3G.

2. New extra extra large font size for all us aging Baby Boomers!

3. Go-To Page feature allows users to go to a specific page in their eBook. This was the most requested user feature and it is great!

I also found a great user guide for the Nook. It is called Using Nook by Jim Cheshire, a senior escalation engineer at Microsoft on the ASP.NET and IIS teams. Jim has worked on the FrontPage, Visual Basic, ASP, IIS, and ASP.NET teams at Microsoft for more than 10 years.  He has been entrenched in nook research and use since he first heard about the new device and has delved into every aspect of it, including hacking it. Even before getting his hands on one, he researched it and listened to the experts discuss its use. He was an early adopter, an avid reader, and a self-proclaimed nook expert.

Using Nook contains 15 chapters of tips, tutorials and information about how to get the most out of your Nook. The fist chapters rely largely on material from the manual, but the later chapters include information about locating third party books, hacking the Nook to download and extract the Android SDK, using NookLauncher, adding applications to your laucher and using Trook and Calibre. For those of you Nookies who want to really tweak and play with your Nook, this is the book for you! The digital version is available for $4.99 at barnesandnoble.com.

Disclaimer: I love the fact that Sandy loves her Nook, but neither of us has gotten it for free. So this is definitely an unsollicited Rave!

What do YOU think about the Nook?

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How To Create Your Own Success on LinkedIn

Randy Schrum is considered one of the leading authorities on LinkedIn & Twitter and is co-manager of the #1 LinkedIn & Twitter Strategies groups.

He is the author of Twitter Strategies, which teaches businesses and Twitter users how to build on their business and professional goals using twitter.

I “met” him when I read his great article on seven ways to make LinkedIn work for you. Randy is the Executive Vice President of Sales for DemingHill, a Leading Corporate Social Media Consulting & Marketing Firm.

The 7 Habits of Highly Successful LinkedIn Members

Guest Post by Randy Schrum

So what makes a highly successful Linkedin member? Here is what I have discovered as not only habits, but also “secrets” of the treasure chest on Linkedin.

1. They invest their time strategically by putting fresh content on Linkedin when it’s the best time to do so.

Let me explain, for me weekends are times to prepare Linkedin content, but as you will notice most collaboration does not take place on weekends. So hold the great Q/A’s, the awesome discussion topics, or the great status updates until Monday and never late Friday. Think about what your audience is doing and be strategic.

2. They use their status update to post something new every 24 to 48 hours and 80% of those updates include a link that gives a call to action. Such as signing up for your next webinar, promotions to visit your blog, or visiting your corporate website etc…

3. They answer target-specific questions that are related to their particular market. This is great exposure for your business, and Linkedin Pros are doing it everyday!

4. They change their Picture profile every two months. This creates dialogue and interaction with your network. This is another way to keep your brand in front of everyone. Pictures are worth a thousand _ _ _ _ _ (fill in the blank)

5. They answer every Linkedin email/inmail. Maybe not timely, but they never waste an opportunity!

6. They post their company events on the events application provided by Linkedin and use this as a way to measure interest and involvement for such things as conferences, webinars, or seminars.

The events application has only been recently used by Linkedin Elite, but many are beginning to wise up to its amazing potential.

7. These highly successful members have identified their target markets on Linkedin, their goals on Linkedin, and are executing their plan every single work day.

Social Media can be measured, but most people don’t understand how to begin measuring their Social Media efforts because they have never identified their goals for using the Linkedin space. Once you have identified your goals, then you can build a measurable matrix to analyze your efforts.

Here are a few of the 65 comments that followed Randy’s article:

I would add that developing relationships with those on LinkedIn can be a crucial benefit. Your comments are great for a large company but as a one-person business it is the individual relationships that matter most to me. I have connected with others in my field that I might not otherwise have “met.” — Ann Brauer

They make their content easily shareable by people reading it – know- how is the one thing you can give away and still be left with – so as Janet says, “share the love.” — Kirsten Gibbs

As everyone else agreed, this is a great list of what to do ‘right’ on LI. I would add a few other things to your list:
1) Utilizing all of the LI applications to enhance the profile page…content is king.
2) Joining and actively participating in Groups, especially those where your target audience members are most likely to be.
3) Give to get — provide assistance where you can without including a sales plug, it can pay back significantly. — Terri Maurer

Randy, I love your tips so well that I will be one of many who will re-post this article. I do have two comments, though.

First off, my understanding has always been that one should NOT change photographs online because that can destroy credibility. People who only know you online can feel a sense of disconnect when the person they knew has been “replaced” by a stranger.

Secondly, I’d like to add a link to one of my popular articles on How to Increase Your Linked ROI By Tweaking Your Profile: http://sharisax.com/2010/03/14/how-to-improve-your-linked-roi-by-tweaking-your-profile/Shari Weiss

Randy’s recently published follow up article:  The 7 Habits of Highly Successful Companies on LinkedIn

FURTHER READING:

10 Videos on How To do LinkedIn

Using LinkedIn Q & A

8 Tips to get Astounding Results on LinkedIn

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What Should Your FIRST Blog Post Be About?

I love that question about writing the very first blog post: The thought was mine, as well as that of most of my blogging students.

“I want my blog to be perfect, so I’d better take a whole lot of time to think about it, research it, draft it, write it, and revise it.”

Did the quote sound familiar?

Not good advice. Not the way to get going. Just plain, Not Necessary.

When I first began blogging, I wanted to “set the stage” with just the right post . . .  but guess what?

It really doesn’t matter for countless reasons, and here are four:

  1. You’ll never get started if you don’t just Do It!
  2. Sorry to tell you this, but people just don’t know you are Out There yet, and unless you personally email a slew of friends [like I did], chances are you won’t get much of an audience at  first.
  3. As wonderful and perfect as that first post could be, you do know that it moves further and further out of sight as you add new articles.
  4. AND, did I tell you, You’ll never get started if you don’t just do it.

All that being said, you CAN bring it back into view.

Simply put: Re-Post your first article in a year or so and explain to your audience the reasons that your article is still relevant. Below is that “First Post” on SHARISAX IS OUT THERE

Why you should Read or Re-Read My First Post

√ Some very basic Social Media terminology

√ A short history of my initiation into this revolutionary communication landscape

√ How you can create  your own future

and now Post Number One . . .

To: My friends in the Blogosphere

From: Shari Weiss @sharisax on Twitter

Date: ThursdaySharisax is Out There, April 23, 2009

Re: My First Ten Things Memo Blog Post

FOLLOW ME . . . ALONG REVOLUTIONARY ROAD: Ten of the 1000’s of things I’ve learned in two months studying the Social Media Revolution/Evolution

How does one tell a story from the middle of a raging river [i.e., in medias res]? You just jump in the boat, I suspect, and start paddling.

As a journalist for more than thirty years and a marketing instructor for more than a decade, I’ve had a variety of valuable experiences learning to write, to sell, and to teach. But nothing has so excited and energized me as what is happening TODAY in what I refer to as the Social Media Revolution/Evolution.

The following is merely a place to start:

1. Social Media: After two months of talking about this social media phenomenon in my classes, one student was brave enough to ask, “So what is this thing, Social Media, that we’ve been spending so much time discussing?” Of course, anyone can go look up the phrase on Wikipedia and learn the consumer-generated definitions that are shaping how many of us are understanding the world.

My simplistic, starting-place answer is to take the word “media,” i.e., the vehicles we use to send a message from a sender to a receiver AND combine it with “social,” i.e., the environment in which people are living and working together. This is a New phrase/label, so what I believe we are talking about includes the New Methods being used and developed to have enhanced conversations with one another via enhanced technology, most specifically the Internet. Examples would include Twitter, Facebook, MySpace, Digg, StumbledUpon, Flickr, Yelp, and a whole host of others. Check out Brian Solis’ Conversation Prism:

2. Web 2.0 vs. Web 1.0: The term Web 2.0 was coined to describe all those extensions and further uses we have found for our technological connections via our computers. Where Web 1.0 allowed us to search for information and begin communicating via email, Web 2.0 has become a platform for community building and business growth. Web 2.0 marks the start of Social Media. So what will Web 3.0 look like?

3. Blogging: According to recent statistics, Technorati [Internet search engine for blogs], tracks 133 million blogs, and more are being produced each second – just as I’m doing here. Blogging has flattened the communication landscape. No longer do a few publishers, editors, and journalists control the flow of information to the public. Any one with an Internet connection can post his or her thoughts, opinions, and activities “out there” for everyone to read and comment upon.

4. Bloggers: Bloggers are the new influencers . . . or they can be. Many online writers simply post diary narratives on the Web for a host of reasons, which likely include the human need to be acknowledged. But hundreds, if not thousands, of bloggers are posting online content that gets read and spread – and what they say matters. Business organizations, both profit and nonprofit, have recognized the power of bloggers to market messages about products and services.

5. Micro-blogging and Twitter: Twitter has changed my life. Two months ago, a business acquaintance asked me to follow him on Twitter. Initially I didn’t get it. What did I care about what someone had for breakfast or what the traffic was like on the freeway. Then I discovered that “there are no rules” and that Twitter can be a host of different experiences, depending on how one chooses to use the technology.

During my first fumblings, I decided to use Twitter as a platform for my English students to send me substantive messages in only 140 characters – to teach lessons of clarity and conciseness. I was soon pleased to see a link to 100 Tips, Apps, and Resources for Teachers on Twitter.

Where did I find that link? On Twitter, of course, after I learned to use Twitter in a way that works well for me: I follow “Tweeple” [i.e. people with Twitter accounts] who are interested in topics of interest to me, e.g., future of marketing, future of PR, future of journalism, future of advertising, etc. My husband now calls me Tweetie Bird, since I’m so often online reading the blogs that offer more indepth facts, observations, and opinions on these subjects and more.

6. The New Rules of Marketing: It was on Twitter, of course, that I first learned of David Meerman Scott’s book The New Rules of Marketing & PR. As a marketing lecturer at San Francisco State University, I have felt compelled to address, acknowledge, and learn about Why? there need to be New Rules and Why? The Old Ones do not work any more.

One quote from DMS’s book: “Marketers must shift their thinking from the short head of mainstream marketing to the masses to a strategy targeting vast numbers of underserved audiences via the Web.” Brian Solis and Deidre Breakenridge expand on this in their recent book Putting the Public Back in Public Relations: “PR has begun to look less like a typical broadcast machine and more like a living, breathing entity capable of also participating in conversations with publics.”

7. The Future of Advertising: The death knell for newspapers has been sounded; young people don’t read them, and advertisers are pulling away. And that is only one medium suffering. Selling radio spots is not getting easier although radio listenership may be expanding because of Internet and satellite radio. The biggest changes are likely to be on Network TV. There is no longer a need for “mass marketing” on a “mass medium.” Large advertisers like Pepsi have admitted to misspending hundreds of millions of marketing dollars, and that probably indicates too much expense for TV commercials that are zapped via channel changing or TIVO fast-forwarding. Traditional forms of advertising will still be necessary to reach the large numbers of people who aren’t yet online [or not online very often], but figuring out how to successfully advertise online is where future strategies must be aimed.

8. Reverse-Engineering: This is a fascinating process to contemplate. Think about your goal and work backwards to make it happen. I’m reminded of the Silicon Valley slogan of the ‘90s: “You imagine it and we will build it.” I read a recent post by noted blogger Seth Godin whose paragraph for the day was titled “Imminent” and he began with this quote: “The one thing that will allow your business to get funded, or to get a business to business buyer to buy from you or a college to admit you is the sense that your success is imminent.” This is my understanding of the theory of “intention” in which you focus on the result you want – and it will come about.

9. Creativity: Amidst sea tides of change, the need for creative thinking remains constant. That requires recognizing that new ideas are healthy and need to be encouraged and embraced, not feared and dismissed. What has worked in the past can be twisted and turned and looked at in new ways, while brainstormers stay open to totally different thoughts that emerge and can provide exciting new solutions. Picasso said, “I am always doing that which I do not know how to do in order to learn how to do it.”

10. We do not go out to find ourselves; rather, we go out creating ourselves: Why am I starting this blog? Let me count the ways. First of all, I have learned so much in the last few months that I am compelled to share that knowledge and hear what others have to say. Second, I believe in the power of the individual to make significant contributions to the betterment of society. And third, as I’ve told some of my students and my new blogging buddies, my “intention” is to join the A-list bloggers.

[for the original post and original comments, click HERE]

If you’d like to add a LINK to your First Blog Post, please feel free to add it to the comment section below.

FURTHER READING FROM MY BLOG:

How to write that first blog post on WordPress

Should you set up a blog?

Beginner Blogger’s Workshop: What should I blog about?

Avoid these 9 blogging blunders

Use your blog to become the GO-TO source for information

To Blog . . . or Not to Blog — A good first question

How to start a blog: step-by-step



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Will a FREE WordPress Theme Work for Your Blog?

When my WordPress Meetup group discussed the new features of WordPress 3.0, I was gungho to get started. Not only did I download the upgrade, but I also decided to test out a new theme.

Good thing I “tested” it on a training blog . . . because OOOPS my new theme crashed my site.

Good thing Hostgator was able to restore everything.

But where to turn next? Actually, as I’ve written before, LinkedIn Answers are ideal to find an expert for just about everything I want to know.

Here was my question:


My LinkedIn Experts did not fail me. In fact Sallie Goetsch, who runs our WordPress Meetup group wrote such a great response that I asked to publish it as a Guest Post:

Three Checkpoints for New WP Themes

Guest Post by Sallie Goetsch

Themes do have to pass certain tests to get into the theme repository on WordPress.org–they need to be licensed under the GPL and be free from spam links and malware. So even if you find the theme elsewhere, it’s good to check to see whether it’s available from WordPress.org.

Second, check to see how recently the theme has been updated and what kind of support the developer is offering. (You can usually find this on the home page of the theme developer. There should be a link to this in the style.css file, which you can open in Notepad.) Theme updates are often released as blog posts, with comments from users that let you know about problems.

Run the Theme Authenticity Checker (TAC) plugin. This checks your themes for suspicious links.

Themes from developer sites are likely to be more trustworthy than themes from spammy-looking sites with thousands of free themes. Many of those will be out of date and won’t work well with newer versions of WordPress, even if there’s no malicious code in them.

If the theme is a complex one with theme options and built-in functions like slideshows, check to see whether it relies on certain plugins, or might conflict with them. (And check to see whether those plugins work under your version of WordPress.)

There’s always some trial and error involved with themes, especially now with WP 3.0. If the theme passes the other tests, install it and see what happens. If it doesn’t work properly, deactivate and delete it, and try a different one.

If you have a favorite theme that doesn’t take advantage of all the new WP 3.0 features, there are several articles out there for theme developers on how to upgrade your theme.

Links:

If you ‘d like to read the rest of the great answers, please check out the other responses I’m adding to the Comment section.

And please feel free to add your own experiences and tips, as well.

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The Main Reason You Should Attend a Linchpin Meetup

By the time you read this article, there will undoubtedly have been way more than 6,000 people who’ve attended Linchpin Meetups all over the world. I attended my first such event in Columbus, OH, on June 14 — The First International Linchpin Meetup Day.

Meetups allow people to form groups with like-minded individuals.

But what is the ONE REASON you should attend a Linchpin Meetup in your area?

EASY ANSWER . . .
You will meet, mingle with, and befriend some exciting artists who are changing the world.

Introducing Columbus Ohio Linchpins

Janine Moon

Janine’s art shows how careers are shaped and developed to better align with the 21st century workplace.

“More than merely employees, organizations need partners — workers who align themselves with strategic direction and dance with the changes of a global economy.”

Her model of Career Ownership is a leading-edge approach to creating a “win-win” for today’s organizations and workers. Janine”s Linchpin delights?

“Career Ownership is a map for going after the Work that is your Art. I love that my new model for 21st century careers is right in line with how Seth Godin sees the world.”

URLs: http://careerowners.wordpress.comhttp://workforcechange.com/careerownership

[In the photo above, Janine is on left and I’m on right]

Randy Murray

“I fully connected with being an artist and giving first. I’ve embraced being on my own and this book is one I’ll be giving to friends.”

Randy helps businesses and organizations tell stories that convince and sell. He writes  materials that pierce the complexity and that present people, companies, and products in a way that’s easy to understand, and more importantly, compelling and entertaining. Over more than 25 years, he’s developed a unique approach to business marketing that’s based on business need, technical clarity, and skilled and practiced writing. Randy’s website: Who Writes For You

Matt Herrmann

“The biggest thing I take away from Seth overall is the desire TO DO. Instead  of merely being pulled along, it’s the act of doing or striving towards a goal. And I love it! I also love that Seth responds back to my emails.”

Me in two sentences: (1) Style meets sustainability. The problem is that sustainable items are either too expensive or look awful, Conservance is my attempt to change that: Matt’s website (2) “The one who acts with restraint and wisdom, who chooses to allow others freedom, is truly the strongest of men.”

[Matt designed t-shirts just for the meetup]

Kim Hendrix

Ship! Be an artist, too, but ship my work. Nothing is more important to my ultimate effectiveness at helping make the world a better place for all.


Mary Rose Maguire

Real Artists Ship!

Bootstrap Graphic helps small businesses and entrepreneurs design their unique selling proposition. She does this through brand identity, visual and multi-media design, and communications.

Srinvasa Kalindindi

Linchpin is not one word, but many lessons. It teaches how basic aspects of discipline and perserverance can be tied up with any individual’s goals. To be a linchpin is to lead the life you want. It’s not about things — money or other materialistic-oriented accomplishments. It’s about Passion, Results, and Making A Difference.

Glenn Sewell

“My biggest take-away is that any of us can be an ‘artist.’ We can learn to do anything.”

[Glenn Sewell on left and Brian Lockrey on right]

Wendy Hollinger

“I’ve allowed a portion of my business to be commoditized, which can only contribute to a “race to the bottom.” We’re Problem Solvers, and that is worth more than a day’s pay — something definitely worth promoting.”

Wendy is a creative problem solver who enjoys connecting people. Her business, Phoenix Graphix, has provided exceptional design, marketing, and publishing services for over 20 years.

Benjamin Atkinson – Meetup Organizer

From my conversations with Linchpins at the Columbus Meetup, I see a group of folks who’ve taken Seth Godin’s message to heart. They’ve been given permission to ‘ship’ and they’re on their way. This is dangerous for established companies and industries that prefer the status quo. Many would prefer these Linchpins keep their head down and do a ‘normal’ job. Too late. To Linchpins, work has become their art and art has historically been a powerful rebellion.

MY OWN TAKE-AWAY NOTES

Here is just a “taste” of Seth’s ideas for our Brave New World

1 – The only way to get what you’re worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and  people care deeply about.

2 – Linchpins turn each day into a kind of art.

3 – The death of the factory means the entire system we have built our lives around is now upside down.

4 – The linchpin is an individual who can walk into chaos and create order, someone who can invent, connect, create, and make things happen.

5 – The new dream isn’t about obedience; it’s about vision and engagement.

6 – You weren’t born to be a cog in a wheel; you were trained.

7 – We are surrounded by bureaucrats, note-takers, literalists, manual readers, TGIF laborers, map followers, and fearful employees.

8 – What factory owners want is compliant, low-paid, replaceable cogs to run their efficient machines.

9 – Outsourcing, automation, and new marketing punish anyone who is merely good, merely obedient, and merely reliable.

10 -People want to be told what to do because they are petrified of figuring it out for themselves.

11 -The NEW AMERICAN DREAM: Be remarkable. Be generous. Create art. Make judgment calls. Connect people and ideas.

12-If you are a linchpin, doing the job that’s not getting done is essential.

13- In a world that relentlessly races to the bottom, the only way to win is to race to the top.

14- Being taught to “fit in” does not earn you what you deserve.

15- Here’s what schools should teach: taking initiative, becoming remarkable artists, questioning the status quo, and interacting with transparency.

CONCLUSION TO THE BEGINNING NOTES: Linchpins see the truth, understand the situation, and make things happen.

Now get a copy of the book and read more about (a) art, (b) gifts, (c) emotional labor, (d) attention, (e) passion, (f) feedback, (g) jobs vs. art, (h) edge of the box, (i) lizard brains, (j) shipping, and (k) success

Then put in your own two cents: If you’ve also read Seth’s book, what did Linchpin mean to you?

FURTHER READING: 7 abilities of the Linchpin

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Don’t Make These Webinar Blunders

Lately WEBINARS have been Top of Mind for me:

In a Twitter conversation,  friend/colleague Karen Clark and I were discussing preferred webinar providers. Meanwhile, Anthony Russo, who monitors Twitter for keywords like webinarfound us and joined the conversation:

“@MyBizPresence @sharisax I’d like to show you my company’s webinar platform when you do your eval. No downloads, cross platform, simple.”

I “listened” and made Anthony a new friend on Twitter, Facebook, and LinkedIn.

So when I was on vacation in NYC — busy seeing Broadway shows, visiting museums, and eating out — I didn’t have time to blog and bemoaned the fact to my Facebook community. This time, Anthony heard me and offered to help out with this guest article:

The Two Webinar Problems You Want to Avoid

Guest Post by Anthony Russo

With the recent boom in webinars and video conferencing, presenters are conducting many surveys to find out what the attendees of these events find as the biggest hurdles and annoyances.

Far and away, the top two responses are getting into the meeting, and bad audio.

Let’s take them one at a time.

Getting into the meeting

This is all about simplicity. The days of your audience happily downloading and installing your chosen software are rapidly disappearing. In today’s web-based culture:

Instant Gratification + Accessibility RULES!

Don’t assume your attendees are all using PC’s. Also if any attendees must call their IT department or configure their computer specifically to join your meeting, you are starting with one strike against you.

Look for a web-based system to insure the widest acceptance of your message and the most open minds in your audience when they arrive. You do not want to present to a frustrated audience that just had to navigate a complicated technical procedure to listen to you. Web-based is now more and more expected. Ask Gmail, Salesforce, Facebook, etc. The experience of the technology should fall to the background and your message should be what they are attentive to.

Audio

Great audio makes for a great meeting.

Technology is not perfect, and your audience will understand this…to a point. They will be forgiving of jerky video or slow loading slides — or even the occasional odd technical mishap. One thing that is not forgivable though is bad audio. If they cannot hear the presentation, they are frustrated immediately.

The most common culprit is if VOIP audio is the only choice for your session. While convenient, the attendee must maintain a consistent connection to the event. Always offer an accompanying teleconference to your attendees where they can dial in on their phone if they experience problems with the VOIP audio.

The phone option is a necessity, not an option, when the webinar has a charge. A free event brings a much more tolerant attendee than someone who has paid for the privilege of hearing your message. With a paid event, you can figure in the cost of audio to the price of the event. I always warn my clients to be wary with a free webinar because when a large turnout of users dial in, this could mean a large audio bill for the event and they need to plan accordingly.

Keep in mind that technology is never going to be 100%. Anyone telling you otherwise is selling you snake oil. Your audience will be forgiving of most anything that might happen as long as they can get to the meeting and hear you clearly.

FURTHER RESOURCES

Here’s Anthony’s blog link Conferencing solutions meet simplicity

The Good, Bad & Ugly of Webinars by Fran Simon with a link to her webinar for absolute newbies.

Why I hate webinars by the General

Re-thinking webinars by Zak Pines

What’s been your webinar experience? Any more blunders to avoid? Any more articles to recommend?

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“The New Marketer” Must Be Social Media Savvy

As a San Francisco area marketing lecturer, I’m always interested in the activities of SFAMA, the San Francisco chapter of the American Marketing Association.

Membership in this organization offers a variety of benefits from connections to 45,000+ professionals, attendance at regular educational meetings and workshops, small discussion groups, job banks, and other career services.

Personally I most appreciate the social media events like the panel discussion I covered last fall:Is Social Media the Answer When Traditional Marketing Sucks?

Recently SFAMA sponsored an updated retrospect on “The New Marketer” presented by Jen McClure, a professional with 28 years experience in all facets of communication and media.

“New communications technologies and social media are being incorporated into every aspect of business – from communications to customer service and CRM, to HR, recruitment, employee communications, corporate training, product R&D, sales, and more.

In addition to transforming businesses, media models are breaking down in the wake of new media and communications developments; new news models are emerging.” — Jen McClure

SFAMA hears latest stats that show social media importance

Jen presented recent facts and figures describing how social media is completely changing the way we live and work. Titled “2010 Social Media Trends & Developments,” her report shared statistics compiled by SNCR, the Society for New Communication Research, a global nonprofit research foundation and think tank founded by Jen in 2004.

ARTICLE PREVIEW:

  • Slide presentation
  • 5 brief video segments
  • 10 takeaways from SFAMA members

The New Marketer:

5 short videos from “The New Marketer” presentation

Jen describes her nonprofit organization

Stats showing social media growth

Companies need to publish online content

Collaboration is key to Best Practices

ROI is there for social media

SFAMA members share their “takeaways”:

“Another stellar presentation hosted by SFAMA on a timely topic. Jen McClure provided impressive statistics on social media use/ growth, as well as her perspective on the direction social media is taking in the near future. The attendee Q&A session was spirited as well. I think a lot of the members and guests who attended have an enhanced appreciation of the complexity and promise represented by social media.” — Bill Bralye

“Jen and her team’s research provide a real-time evaluation of where digital marketing is heading in the near future.  Given the quantum changes happening daily in social media, it was refreshing to see that this talented group is charting the trends and putting this flurry of innovation into some perspective.” — Sharon Goldman

“Some of the trends that are changing our roles and tactics as marketers are also extremely empowering to entrepreneurs. Now it is possible to reach customers and sell globally — that unique product idea that you have been kicking around in your head — with a webpage and an idea.” — Christos Panos


Little-known secret: 50-65 year-old women are the fastest growing demographic in Social Media!  Now that’s a significant market segment! — Eric Kim


“For companies that previously have maintained a traditional marketing approach, the introduction of a successful social media strategy – that engages and trusts in its employees and customers – will require a significant cultural shift.” — Lorraine Lewis

Lorraine on left, her friend Kathryn MacDonald on right

“Listening is as important if not more important than broadcasting. — Steven Toy

“I was very impressed with Jen McClure’s presentation that included well researched insights on social media use now and its future growth. I was very pleased to see so many of our SFAMA members give her such a positive reception and were obviously very satisfied. I am very excited to see where the niche Social Media industry will take us.” Golden Ashby

“PR should be the conductor of the social media orchestra.” — Melita Balestieri

Melita on left; her friend CrissyRusso on right

“It seems that smaller brands and companies might have an advantage in social media marketing, since it is easier for them to be authentic and nimble. And so much of the technology is free. However, their challenge will be time – time to create content, monitor the media and create a strategy. But, if small companies keep at it, it will pay off. Thanks for helping us understand the situation, Jen.” — Eric Weidner

“The main point I took away from the presentation is that blogging and twittering have taken on a life of their own and have to be incorporated in everybody’s marketing.” — Heidi Mueller

Heidi with team: l to r – Renee, Rachel, Heidi, Debra

“Companies that are not taking advantage of social media are throwing their money away (opportunity cost).” Deepak Gupta

Don’t miss the next SFAMA meeting when Brian Solis will discuss his best selling book ENGAGE on June 30. Register here.

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