Tag Archives: lead generation

If Webinars are the Way to Go, Here’s How to Do Them

Should you be doing Webinars? That was the question I asked last week in a Q & A on LinkedIn — and then put some of the answers into a blog post.

Then the answers kept on coming, including one from Zak Pines, COO of Avitage — a content strategy and creation firm. Zak’s specialties include Software-as-a-Service (SaaS) Solutions, Marketing Automation, Lead Nurturing, and Content Marketing.

Zak suggested that I use some information from his recent article for “Chapter Two” of my look at webinars. But I didn’t want to leave anything out, so Zak agreed to let me use his information for a Guest Post.

7 ways to take your webinars to the next level

by Zak Pines

Webinars are a key component to generate compelling,  relevant content to feed your lead generation, lead nurturing and content marketing programs.

We see all too often, however, that companies take a “show up and throw up” approach to webinars, and therefore are only scratching the surface in terms of capitalizing on the opportunity.

Webinars should not be a random act of marketing or a point production, but rather fall within a webinar strategy with consistent execution and production.

1) Pre-produce the webinar:

Pre-producing the webinar greatly improves the webinar experience for both viewers and presenters. When pre-producing the webinar, the webinar will still be presented as if it’s live (it has just been pre-recorded and edited), followed by a live Q&A.  The pre-production allows for removal of any extraneous segments, and multiple takes for the presenters as necessary to deliver their messages most effectively.

This also serves to greatly reduce stress on the presenters, and has the added benefit of helping to manage the all-too-common scheduling conflicts. We’ve had two cases in the past week where presenters could not attend their webinars at the last minute (one due to a client emergency and one due to travel issues), and this was a non-issue as the webinar was already produced.

Pre-producing the webinar also greatly simplifies and enables many of the additional points to follow.

2) Create a 90-second trailer:

This can be an easy edit job from your pre-produced content. Think “movie trailer” as a way to draw in an audience – a link that can be easily posted to Twitter, YouTube and social media.

3) Create an executive version:

Edit down the webinar to create a 6-9 minute executive version. Executives are likely in your target audience but most won’t have the time to view an entire webinar. You want someone from their team to view the webinar and have something of value to pass-along. A link to a 6-minute executive summary has much more pass-along value than the full webinar, and greatly increases the chance that your webinar becomes viral.

4) Create a chapter-indexed, edited archive:

The webinar archive should not have extraneous waiting music — go straight to the webinar content for your audience. The archive should also be chapter-indexed so that viewers can easily return and locate relevant segments, and viewers that did not view the original webinar can browse the webinar archive with the best user experience.

5) Create transcripts of the webinar:

Transcribe your webinar. You can then post the transcript itself within web pages as part of your webinar archive, which will have a substantial impact on search engine indexing of your keywords.

Webinar transcripts are also a key resource for writers if you are seeding articles before or after the webinar.

6) Create a microsite after the webinar:

Don’t view your webinar as a point event -– it is an ongoing magnet for you to engage prospects. The aforementioned webinar archive, trailer, executive version and transcripts should all be housed on a microsite to further engage with viewers, give them an easy pass-along step and give you content to engage non-viewers. And if you have marketing automation in place you will be able to track the ongoing impact of your microsite at the company or individual level.

7) Edit key snippets to enable sales and nurturing:

Lastly, extract key snippets from the webinar into vignettes (flash modules) and slides that can be incorporated into sales enablement and nurturing programs. The key is to maximize your return on the webinar well beyond the webinar itself.

Has your organization used any of these techniques. What has been your experience?

Should You Be Doing Webinars? Should I?

Webinars have become a part of my New Life as a social media evangelist because there is so much great information Out There and so many experts offering 60-minute web presentations on a host of topics that I want to learn about.

But do I want to be on the other side of the phone/VOIP line? Do you?

A few of my friends and prospective business partners have suggested giving webinars, so I’ve begun research by asking questions on LinkedIn and Twitter AND attending a webinar on webinars.

LinkedIn question

Friends/partners want me to do Webinars. Do you think they work? Why or why not?

I just listened to a webinar on webinars and they sound remarkable for lead generation and building reputation. What has been your experience. Other friends think that Teleclasses are better. What do you think?

LinkedIn answers

Definitely Webinars are the way to go. For the participant, if done right, having the live graphics and especially using the Q&A/Conversation feature really gets things engaged!

Tele-seminars miss some interaction. With webinars, the presenter can make an impression with the knowledge/skills that can affect perception of a product. Plus, the participant can even move around, stand up, etc., but still see and be enthralled. Go that way! Ned O’Doherty

I have seen MANY webinars! and I think they are great! Gives all the information needed, establishes you as an expert and you start a relationship with audience. I agree with your friends/partners. Go for it. Have fun! — Vanessa Cabrera

I believe that FREE Webinars are excellent ways to promote products and services.
They should never be more than an hour long and be 90% about the “subject” and 10% on the company selling services to the subject . — Trevor Lobel

Like any medium, they will attract some people, put off others. The real question is, is it a learning curve you want to master and spend time using, or is there something else that suits you and your business better?

For me, blogging suits not only my personality, but also my business. Webinars might be good, but time-value ratio is flat enough that it’s not beating me on the head to do it. Same with podcasts.

There’s no one golden ticket to business success, so pick the media you’re most comfortable with and go for it! — Erica Friedman

I think webinars are smart ways to communicate and educate prospects about products and services. I have found that producing a really informative and successful webinar, however, consumes a lot of resources when you consider:

– the time it takes to promote the event
– the resources used to produce presentation decks
– purchasing/understanding the webinar platform technology
– high attendance attrition rates of about 50%

My advice is examine the above factors to estimate the hard/soft costs of the webinar and then determine how many people need to take next steps to meet your goal cost-per-lead. Once you have a clear picture of what you need to accomplish in terms of attendance and lead gen in order to make the webinar successful from a monetary perspective, you can decide if it truly makes sense. — Elizabeth Sklaroff

There may be many reasons why you or your organization may benefit from doing webinars.

  • Case studies: a great way to help your customers or potential customers understand your specific value proposition.
  • Announce a new feature and demonstrate it’s new benefit.
  • Highlight your areas of expertise: either directly or indirectly.

HPCareer.net began doing webinars each week in early 2009, in the midst of our massive economic downturn, budget cuts and the resulting job losses.  Our webinar series solved a number of issues faced by our organization, our customers and professionals.  Because there were fewer jobs available, we were less busy and thereby  able to redirect a portion of our human resources to focus on this new venture.

Our customers are able to save money on continuing professional education for their health promotion staff by encouraging them to participate in live and/or archived webinar content.  Individual professionals benefit regardless of their employment status by expanding their knowledge directly from the nationally and internationally recognized experts we select to present each week. —Michaela Conley

5 Reasons Every Marketer Must Do Webinars & How to Get Started

This was the title of a webinar sponsored by Focus and featuring Craig Rosenberg — a webinar on webinars! Here are some of my “take-aways” regarding the WHY’s and the HOW’s.

Eight Attributes of Remarkable Webinars

  1. Helpful: Always be Helping is the new Always be Closing.
  2. Timely: Make certain your target audience can relate to your topic.
  3. Interruptive: Your presentation must stand out above the noise, i.e., the diversity of online information clamoring for attention.
  4. Entertaining: Participants want to enjoy the experience and feel they are not wasting their time.
  5. Shareable: Would an influencer want to forward this? Any chance of going viral?
  6. Versatile: Content can be used for white papers, newsletters, etc.
  7. Crowd-sourced: Customers and partners share in the spirit of cooperation.
  8. Efficient: Information should be concise; list formats are effective.

A webinar can position you as a trusted adviser.

Four Key Steps to Planning the Presentation

  1. Choose a broad topic to start with, so that you can attract a wide audience.
  2. Keep things simple: Experts make great speakers.
  3. Create a lean registration page.
  4. Leverage phone and email lists, and focus on a few potential customers/prospects.

Content lives forever. You may not hit a big number on your event, but you will get people over time.

Promotional Communication Tips

Promotional email: Subject line is critical; must be arresting and eye-catching. Solve business problems, don’t sell. Be clear about your content. Include Calls-to-Action.

Landing Page inclusions: Explicit details of date and time; broadcast what benefits participants will receive. Sell the experts because people want to know their instructors. Keep registration form as simple as possible.

Reminder emails: Send confirmation immediately after registration; reminders 4 days and then one day  before event.

End of Chapter One in my research: Have you been convinced one way or another?
Please add your experiences and advice AND/OR read on for Chapter Two.