Tag Archives: Facebook

With 100’s of social media platforms, which do you choose to use?

So many great choices!
So many great choices!

Every day we hear of “new” or “new-to-us” social media tools and platforms. How is a person, or a company, to choose what to use?

The Top Three: Facebook, LinkedIn, and Twitter are “no-brainers,” i.e. you really do need to sign up and start experimenting and/or incorporate your participation into your daily routine.

But what about the rest of the dozens and dozens and dozens [100’s] of sites?

We ask this question a lot in PR class, so the students worked in teams to examine 15 online sites: Google Reader, Zemanta, Flickr, Technorati, Squidoo, Ezine Articles, Del.ici.ous, Stumbleupon, Friendfeed, Digg, RSS, BlipTV, Hub Pages, Truveo, and Vimeo.

After brief team reports, the class as a whole voted on one of three options; (a) They would definitely check out the site for personal use; (b) They “might” check it out; or (c) They had NO intention of seeking out more details about the site.

The most popular platform by far was Flickr, followed by Delicious and RSS, with Technorati and Google Reader also scoring high in the (a) option. The lowest scoring sites included Ezine Articles, Truveo, and Vimeo.

Below [in the order seen by the students] is a brief description of each site, with a student comment, and the reported “scores”:

Google Reader: Helps you follow all your favorite sites by managing RSS feeds on one page. Free and easy to use: “Google Reader is a great site with sharing capabilities. You can subscribe to blogs and other sites on a regular basis, which reduces search time considerably” – Jason Khorge.

Class vote on Google Reader: (a) 13 will definitely check it out. (b) 31 said they may check it out; (c) 4 voted against.

Zemanta: This free Firefox add-on download that offers related web content — both text and visuals — that can help bloggers link and use valuable online information. “Zemanta is a great assistant for bloggers because it is easy to use, cuts down research time and enables content producers to enrich their publications with just a few clicks.” — Alisa Guan “I’m interested in checking out Zemanta to help me upgrade my blog. The suggested articles could help me give a more informed and useful opinion.” — Angelica Maduell

Class vote on Zemanta: (a) 14; (b) 24; (c) 13

Flickr: Online photo management and sharing web community. “”In my eyes, Flickr has garnered a lot of attention from reputable photographers and amateurs alike. It’s definitely a haven for people who want to share their passion for picture-taking and connecting with others of similar interests.” — Sarah Awang Razali “I personally thing that Flickr is really useful because of the quality of content provided on it. There are personal pages and professional pages, and all users are equally respected within the community. A lot of the photos are also the basis for much online content. They say, ‘a picture is worth a thousand words,’ so thousands of pictures must be worth a lifetime of endless content.: — Frank Lin

Class vote on Flickr: (a) 31; (b) 18; (c) 2

Technorati: Top rated blog search engine that indexes more than 1.5 million blog posts in real time. “I’m always looking for new blogs to follow and I think Technorati can really help me enlarge my collection.” — Petya Somleva

Class vote on Technorati: (a) 17; (b) 15; (c) 18

Squidoo: Content publishing on steroids: Free community website that allows users to publish pages [lenses] on line in a wide range of topics, virtually anythinhereg a person is passionate about. “Squidoo appealed to me the most, and I believe it has the greatest opportunity to grow. Providing such a diverse collection of material means it can reach a wide variety of interests.” — Liz Looney “I like the free Squidoo community website where content you’re interested in is easy to find. It is easy to use, simple to post comments, and you can earn money for charity.” — Brandon Wong

Class vote on Squidoo: (a) 13; (b) 31; (c) 4

Ezine Articles: Publishing site for original articles including tips, strategies, techniques, analysis, and case studies. Great for sending links back to a website. Sadly, no students chose to write an opinion about this site.

Class vote on Ezine: (a) 2; (b) 14; (c) 27

Del.ici.ous: A social bookmarking service that allows uses to save websites online, share them with other people, and see what other people are bookmarking. “You can build a mountain of information before ever adding a single bookmark. You find Del.ici.ous users who have saved articles you enjoy reading. Add their names to your network and with a single click, you can save all their bookmarks. That was amazing to me.” — Sarah Awang Razali

Stumbleupon: An Internet community that allows users to find, share, and rate favorite websites. “I was really impressed by Stumbleupon, particularly when someone said it was ‘a good site to waste a lot of time on the Internet.’ That being said lightly, it did strike me as the kind of site you could go on and be entertained by by topical content. I could see this website becoming part of my daily routine.” — Anna Rahnvonih

Class vote on Stumbleupon: (a) 5; (b) 20; (c) 16

Friendfeed: This microblogging site offers users a stream of updates which, unlike Twitter but similar to Facebook, allows comments and conversations to attach to updates. “With the decreasing popularity of MySpace and the growth of Twitter and Facebook, I think Friendfeed may just be the next best platform, using features from all three of these social networking sites.” — Sheena Diaz “I like the added Friendfeed feature of receiving feedback underneath your post.” — Ashley Dordan

Class vote on Friendfeed: (a) 12; (b) 27; (c) 5

Digg: A user-driven sharing site that is divided into categories for easy search. It also allows you to connect with Facebook and Twitter to share sites. “I am considering Digg because it filters news and other topics by what is important to other people.” — Caroll Vongsouthi

Class vote on Digg: (a) 6; (b) 35; (c) 7

RSS: Stands for “Really Simple syndication” and simplifies the process of getting information. It is a data format used for supplying frequently updated content. “RSS feeds allow you to easily get the latest information that you are interested in and they build Google Juice for shared sites.” — Bo Zhang

Class vote on RSS: (a) 22; (b) 21; (c) 3

BlipTV: Website for video distribution intended for anyone who wants to create a webshow to share with the world. “This site offers free hosting in any video format and tells you who is looking at your page and how they found you. I will definitely check it out.” — Ashley Hall “It’s interesting that you can find sponsors and earn revenue.: — Diedre Moseley

Class vote on BlipTV: (a) 10; (b) 28; (c) 4

Hub Pages: Website is designed for sharing advertising revenue for high quality, user-generated content. Members create individual pages on narrow topics based on the users interest. Not as popular with students as Squidoo.

Class vote on Hub Pages: (a) 3; (b) 25; (c) 18

Truveo: Video search engine that allows users to embed videos through a third party site like YouTube. It has a rating feature, and you can save favorites. “Truveo has many ways to search, e.g., by categories like business or comedy, by TV stations, by name of show. You need to become a member if you want to rate videos and add them to your favorites.” — McKenzie Hanson

Vimeo: Video file sharing and uploading site specifically for noncommercial content.Caters to a high-end artistic crowd. “Users can share or embed. Other options include title, byline, and portrait of the video listing beofre it starts playing. Videos can be enhanced with site tools.” — Riciaig Panlaqui

Class vote on Truveo & Vimeo: (a) 11; (b) 11; (c) 23

Student comments after the two-day experience:

I’ll be honest, I’m not a blogger. I don’t use Twitter and at times I don’t understand all the hype about these forms of social media. However, after seeing these presentations, there is no doubt in my mind the importance of these new media platforms. It’s plain and simple — if you want to spread the word, you MUST use these forms of social media. — Liz Looney

It was interesting to see how social media has exploded in recent years. Seeing all the sites — big and small — showed how each has its unique features. A lot of people do not realize that a small not very well known site today might in fact be the most popular six months from now. Anyone starting to use social media for business needs to check out many of these sites. — Eddie Neyman

From these presentations, I learned a lot of useful tools that will come in handy when I start looking for a job. Some of my favorites were the ones that help you find related articles on certain topics. Too often, I have the hardest time finding good information. — McKensie Hanson

With all the information presented, I feel like I’m already falling behind in the online social media world. To really be able to participate in all the social media sites, I will have to invest an outrageous amount of time. I plan to get involved by signing up for a handful of sites that I can keep up with. This was a great opportunity to learn that many sites can bring news and articles I like, rather than for me always having to search. — Caroll Vongsouthi

Next post: I evaluate my Online Presence Management

Listening Redux: First rule to success in business

The tip may be deeper than we think

My SFSU Business Communication students learn three rules to Business Success in their first class session:

(1) Listen Carefully

(2) Read Carefully

(3) Follow ALL Directions

The suggestion to students — and everyone — that active listening is a skill can be easily disregarded as many people simply hear the tip and move on.

That is, they get ready for the next “rule” without really understanding the implications, and the difficulty, of what it means to really listen.

An earlier post of mine When communication adds up to a big fat zero proposed that all the new technology and accompanying tools and tactics were of little value if strategic planners did not first begin by Listening Carefully to online voices in their community.

This advice reverberates through the web in social media blog posts countless times every day. Today, in fact,  a Brian Solis update on my Facebook stream pointed to PR 2.0 guest poster Michael Brito‘s rant against companies that listen but don’t act.

Rule Number One: LISTEN CAREFULLY

Last evening’s rigorous SFSU Business Communication class [we were learning to write business reports] was sweetened with an anecdote from one student who had really learned the power and rewards of LISTENING CAREFULLY at work that very afternoon.

New to his position in a downtown business, my student was invited to a meeting featuring a high level executive from headquarters. He [we’ll call him Adam, not his real name] had heard that this exec was noted for long, sometimes very dry speeches. But Adam was determined to pay close attention and practice all the “active listening” tips we had discussed in class.

“It was hard because lots of my coworkers were chatting and not paying attention, but just the same I wanted to focus on what was being said. I kept thinking about how important that was,” Adam told me.

The speaker did go on and on. And as hard as it was for Adam to keep his focus, he managed to do it . . .

And then the speaker stopped, looked around the room, and asked “Who heard what I just said?”

There was silence.

Adam cautiously raised his hand and repeated the last few facts related by the speaker, who acknowledged the response and asked Adam to stay behind after the meeting.

Adam was terrified, but not for long. After the meeting, the executive shook his hand, asked for his name and position, and said:

Good job, Adam. I’m going to be looking out for you. You are bound to go far in this company.

Adam was overjoyed and naturally was bursting to tell me. I was overjoyed and bursting to tell my audience — both Adam’s classmates and my blog readers.

What would our business and personal lives be like if we ALL made even small efforts to listen carefully when people were talking to us and with us?

Next post:   Networking Tips

What to Blog? My story about Peter

Fathering a son: what's more important than that?
Fathering a son: what's more important than that?

Many of my students have begun blogs, and their first questions seem to revolve around, “How do I get more readers?” and “How do I get people to comment?”

My standard answers have been these three:

* Comment on other people’s blogs

* Announce your new posts on Facebook, Twitter, Friendfeed, and LinkedIn

* Enable a more user-friendly comment device.

However, after reading several of their posts, I have another simple answer — but, first, a story:

My Story about Peter

Several years ago, when I was teaching beginning journalism students at Southwest Missouri State, the students’  daily chore was to write in a log. And I read them.

Big mistake: both the assignment and me spending time reading them.

When left to their own devices . . . students wrote about such earth-shattering events as breaking up with their boyfriends and flushing letters down the toilet to buying a pair of boots at the mall to the scores of basketball games in the local conference. Needless to say, I was questioning my sanity for having asked for these papers.

Until Peter, that is.

Peter wrote plays and poetry. Peter analyzed the news. Peter shared intelligent conversations he had had with friends. Peter reported on books and articles he was reading.

And his writing was so flawless that I was envious.

But I loved reading his stuff and looked forward to every entry.

I was in awe of his talent and wondered what I could offer him.

So I went to several of my colleagues to ask their opinions; one comment stood out: “Peter’s stuff is good because he writes about things that are important and interesting.”

When you blog — and you want people to read and comment — WRITE ABOUT THINGS THAT ARE IMPORTANT AND INTERESTING.

Why write about anything else?

Next post: The rewards of listening carefully

How do YOU manage your Online/Social Media presence?

I read the above question as the title for a Forum topic, and I got excited

boxconstructionwithdog

I’d expected some great answers to this challenge . . . but it turned out to be merely the question.

🙁

So I reasoned that I ought to spend a minute or two developing a workable strategy.

Read on for the “magical” answer.

But, first, how do YOU manage your Online/Social Media presence?

Pick one or two responses if they apply:

A. “I don’t.”

B. “Hey, that’s why I linked to this post.”

C. “I stay up late at night to go through the day’s email, RSS feeds, network friend requests, etc. etc. etc.”

D. “I go to sleep early so I can get up at 5 a.m. (or thereabouts) to do what Responder C [above] does.”

E. “I just DO IT!”

F.  “I have a regular To Do List that I follow regularly.”

Basically, all of those responses could apply to me, but the last one — Response F — is the one that I suspect would work the best.

So I’m going to imagine an ideal Social Media Regimen:

1. Devote ONE HOUR in the morning. If that means going to sleep earlier, so be it.

2. Check email for action-required messages, i.e., work-related or family requests.

3. Keep jokes and noncritical email for some other time.

4. Select one or two blog posts [either because the title is intriguing or the poster him/herself typically has insightful things to say]: then READ and COMMENT.

5. If time, go to (a) Twitter/FriendFeed, followed by (b) Facebook, followed by (c) LinkedIn and WRITE AN UPDATE.

6. Finally, read through Tweets and other platform updates and COMMENT and send DMs.

Oh, only if the World were So Perfect!

Does a “plan” like what I’ve suggested work for any of you?

Do you have a different one?

What ONE TIP would you offer me and others about making the most of your Online/Social Media presence?

Next post: Guest Article from student-mom Shijia Yu, who discusses Twitter for Business

What to TWEET about — Part Two

Best Practices for Using Twitter

Something to Think About
Something to Think About

Since Twitter will be changing all our lives, according to Time magazine’s recent cover story, I was thinking about how my use of Twitter differs from other Tweeple — and whether anyone could really publish a Best Practices for Using Twitter.

Don’t most of us think we are right most of the time?

If I, personally, was “right” on Saturday, May 23, when I posted my first tips on What to Tweet About — a blog entry that has so far been my most popular [732 views to date] — then I’d like to re-visit one of my Tweeting suggestions, i.e. “Share an insight that you’ve gotten all on your own and are dying to share.”

Today’s post will feature a dozen of the personal ideas I tweeted since joining Twitter this past March. My hope is that readers will find at least one of these thoughts that resonates with them in a way that invites validation through a personal story.

So tell me if any of the following ring true for you:

About Business in particular:

1 – People are NOT numbers. When businesses fully understand this, their strategies and tools will adjust.

2 – Participation is today’s Marketing & tomorrow’s Loyal Customer Base

3 – To be an effective manager: Realize that you are smarter OR wiser OR more knowledgeable than your staff . . . and coach accordingly.

About Blogging in particular

4 – Quality of content wins over fitting into someone else’s box.

5 – Content-rich means both “key words” and total substance.

About Life in general:

6 – Multi-tasking is vastly over-rated.

7 – Motivation often comes after the Hard Work is done

8 – A Work in Progress: doesn’t that describe Everything?

9 – One cannot give from a depleted state

10 – We are what we think about

11 – We like doing what we do well: when we focus our efforts on our strengths, we build our reputation and loyal followers.

12 – The more I learn, the more I want to know.

Got an experience to share? Or an insight to add?

And Follow Me on Twitter @sharisax

Next post: Marketing success will depend on tapping into Today’s New Resources

The NEW Marketer at Work: A day in the life of Justin Fong

Justin Gets a PR gig

SFSU student Justin Fong puts his Social Media lessons to good use
SFSU student Justin Fong puts his Social Media lessons to good use

More than 100 marketing students in the College of Business at San Francisco State experienced All Things Social Media from classroom activities, influential guest speakers, and their own individual research.

Justin Fong was one of a half dozen students who had a double-dose, taking both my PR and my Advertising courses. After the semester ended, he began working for Scoreloop and here is a report on his internship activities:

Hey Shari,

How’s the summer going for you? My internship is really tough. Long hours and pretty much a non-stop day, but it’s a lot of fun. There is a lot going on at once.

The first thing I do in the morning is troll through the news for stories about our company and our competitors. I look through Facebook, Linkedin, Twitter, and other social media sites to see if anything’s new. If something does comes up, I e-mail it to my team and we try to de-position our competitors.

I also take care of all of our social media profiles. I made our Facebook fan page, our Linkedin company profile, monitor our Twitter account, etc. There are so many different things I do.

One thing that I helped the company with was the idea of creating a wikipedia page, which we discussed in a phone conference.

We had a big press release yesterday. It was a hit and got picked up by a lot of big companies, Google, Yahoo, CNBC, MarketWatch, and so many more. We do both traditional PR and PR 2.0. I’ll update you when more things happen for the company. We’re getting ready for Apple’s World Wide Developers Conference so we’re really busy this week. Have a good rest of summer!

Best Regards,
Justin Fong

Hey guys, if any more of you are “out there” doing social media activities, please send me your reports and maybe we’ll have a host of guest hosts.

Next post: What to Tweet – Part Two

If you enjoyed this article, please consider leaving a comment or sharing it with your followers on Twitter! You can also subscribe by email for more cool interviews and articles from Sharisax is Out There.

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15 Social Media Maxims for Marketers – My Comments

Call to Action
Call to Action

Sharing and commenting is the “name of the game” in the Social Media World, so I’m re-distributing a great post I read Monday morning by Erik Qualman and including my own comments on each maxim.

Like the structure of a blog — where you read the most recent entry first — I’m starting with number 15:

15. The overall achievement of individuals and companies will be largely dependent on their social media success.

Genuine success usually comes to those who work, and work diligently. towards a worthwhile goal. Marketing on New Media, whether it is your personal brand — or a company brand — will not lead to overnight success. Even our new celebrities Susan Boyle and Adam Lambert paid “offline” dues taking lessons and performing in front of audiences before their meteoric rise to fame.

The Social Media are NOT a fad, folks. The sooner those who want to offer goods, services, and themselves to others, the sooner they need to discover the right platform(s) [i.e., Twitter, YouTube, Facebook, MySpace, Ning, LinkedIn, etc.] to reach the right people and then get “out there” and Do It.

Online search has revolutionized the way we hire — and get hired

14. The information exchanged in social media in relation to job searching and recruiting has rendered it unrecognizable from the information exchanged 10 years ago. Appropriate matches between employer and employee have increased as a result of an increased information flow.

My students at San Francisco State are learning this lesson on a daily basis. Those who’ve recently graduated know that so many new jobs require social media knowledge, experience, and skills. Plus prospective employers are checking LinkedIn pages for connections and endorsements and, even, personal blogs. Savvy employers are Googling prospects rather than spending much time with resumes.

And savvy job seekers, whether fresh out of college or fresh out of a job, are discovering a myriad of ways to research employers in even more depth than a company website. One great “trick” is going on LinkedIn, clicking the “Company” link on the top menu board, selecting a company of interest [e.g., Microsoft] and checking out tons of information opportunities you couldn’t find anywhere else, like “former employees” who might be able to offer great strategies for landing a job or avoiding pitfalls.

Engage in conversations that are already going on

13. If you’re a large brand, you can rest assured that there are conversations, pages, and applications constantly being developed around your brand and by the community at large. The social community is “doing” social media even if your company chooses not to.

THIS IS HUGE, especially for HUGE companies. We know that none of us can “control the message” online. I’m reminded of a student who was blasted on Yelp because a bank customer blamed her personally for his frustrations. She came to me crying because every time anyone Googled her, this nasty Yelp comment was the first thing they saw. We’ve learned that there’s no technology to erase bad comments; there’s even something called the Streisand Effect where companies have learned what happens when you try to.

What do you do instead? THIS IS EASY. You put your own good stuff online, and the nastiness is buried on page 54 of Google [or now the new soon-to-be popular search “Bing”]. As they say, the “cream rises to the top.”

12. Making multiple mistakes within social media is far better than doing nothing at all.

Picasso said, “I am always doing that which I do not know how to do in order to learn to do it.” An art instructor of mine once told the class that we all had 1,000 bad paintings in us, so we’d better get started to get those out of the way. An English professor once said that if we read everything written by Thomas Hardy, we would think he was just a hack, but it is his masterpieces that continue to be read, studied, and remembered.

11. Marketers’ jobs have changed from creating and pushing to one that requires listening, engaging, and reacting to potential and current customer needs.

For years we’ve heard that “The Customer is Always Right” but we haven’t really listened to them, and THAT is what is so powerful about online opportunities. When your customers have questions and concerns, you can shape your products and services to respond to real needs and wants RATHER THAN simply producing things and trying to manipulate people to want and acquire them.

“Content is key” is MORE than the message

10. Companies that produce great products and services rather than companies that simply rely on great messaging will be winners in a Socialnomic™ world. The social graph is the world’s largest and most powerful referral program.

Why have testimonials always been so sought after by marketers? Because people like to hear how wonderfully products and services have worked for others — and also when those products and services have NOT worked. The better mousetrap works well , people will use it, and so will their friends and neighbors.

Focusing on core strengths leads to leadership

9. Being “well-rounded” as a company or individual is less beneficial. It’s more productive to play to your core strength. This differentiates you from the competition.

Rarely is a jack-of-all-trades in the League of Superstars. We like doing what we do well: when we focus our efforts on our strengths, we build a trustworthy reputation and retain loyal followers.

8. The transparency and speed of information exchanged within social media mitigates casual schizophrenic behavior. Having a “work” personality and having a “party” personality will soon become extinct. People and companies will need to have one essence and be true to that essence.

Back “in the day” when I studied journalism, we were taught objectivity, i.e., keeping ourselves out of our stories. But just as the news”papers” themselves are disappearing, so is the way we’ve communicated with audiences. Neither preaching nor more subtle manipulation works anymore. What does is honesty, authenticity, sincerity, and friends helping friends.

Figure out which platforms work best for your community

7. The most successful social media and mobile applications are those that allow users to brag, compete, or look cool by passing it on.

Today’s social media landscape is burgeoning with a vast variety of platforms to share opinions, insights, and graphic contributions — the most useful will become the most popular, and the most popular will become the most powerful. Experimenting with many of them will help you figure out which are most likely to build your community of engaged customers, clients, and friends.

6. With the increasing popularity of e-books, there will be new digital media placement opportunities for brands. This is very similar to product placement in movies, only this is for books, and the placements are clickable and measurable.

A great feature of new technology is the opportunity to modernize the tried-and-true: longer stories and lessons are being published online in the form of e-books, which offer readers an additional layer of credibility but with the ultimate in ease-of-use. When businesses find appropriate ways to sponsor these applications, the ROI will be evident.

Fun and games is more than fun and games

5. Successful social media marketers will function more like entertainment companies, publishers, or party planners rather than as traditional advertisers.

Tradition in marketing has meant treating customers in an “impersonal” way that just won’t work anymore. As entertainment options increase — and our ability to discover and access them online grows — our expectations are necessitating new traditions. We audience members are putting ourselves “out there” with our likes and dislikes broadcast on Facebook, Twitter, etc. All of this will make it easier for “producers” to create appealing, targeted, winning communication strategies. As one commenter to Erik’s post put it, “Every company will be a media company.”

4. The old adage that you can only have two of these — cheap, quick, or quality — doesn’t hold true within social media. It’s possible to have all three.

We don’t have to pay to play, so the online world is accessible to all with an available computer. Information is readily obtainable and often in “real time.” Thus quality is never compromised because of cost or speed.

3. Social media’s ability to quickly disseminate information among friends and peers helps eliminate different people performing the same tasks (multiple individual redundancies), whether it’s researching the best vacation spot or smart phone. This results in a more efficient society.

No one likes wasting time, so online searching avoids the delay and frustration of waiting for postal delivery, a return phone call, or even getting past the button-pressing in a phone tree. Businesses can send personalized messages to a community — thus eliminating the waste of mass marketing and the expense of one-on-one promotion.

Quality goods and services lead to great word of mouth

2. Consumers are looking to peers for recommendations on products, services, health issues, and more via social media. Only companies that produce products and services of great value will be part of these conversations; mediocrity will quickly be eliminated.

Society as a whole will be improved as we help one another create and discover the highest quality products and services.

1. Successful marketers will be more like Dale Carnegie and less like David Ogilvy; listen first, sell second.

Everything in this revolutionary world of Social Media Marketing begins with improving (a) the way we listen to one another and (b) the means to do it.

Let’s re-visit #15 and more fully comprehend that business growth and success in the future will be tied to mastery of opportunities offered in our Brave New World of Social Media

Your turn for comments and additional maxims.

10 Reasons Why Baby Boomers Like Me Should Embrace Social Media

The Future is NOT just “in the future.” The Future is NOW!

Dive in!
Dive in!

Just after New Year’s, a friend told me she was spending three hours a day on Facebook. “How could you be wasting so much of your life!” I’d asked her — genuinely concerned that she was “stupid” for getting caught up in all the silly buzz.

How dramatically my own life has changed in four months!

That’s the purpose of this blog — to help my Baby Boomer generation, and my retired friends, and my career-contemplating students all discover how this major New Media revolution is changing Everything — and for the betterment of all.

Here are 10 reasons why we — Baby Boomers in particular — should “Dive In”

1. Something “out there” for everyone: It’s not just Oprah, Demi Moore, Dave Matthews, and Barack Obama on Twitter. Thirty million other Tweeters plus around 300 million users each on MySpace and Facebook . . . and the list of social media participants goes on. A host of different platforms with a variety of advantages for people from widely different walks of life with a huge diversity of different interests. There is something “Out There” speaking to you — if you listen.

2. “Fountain of Youth”: Ask yourself what you “want” — to make you happier, more fulfilled, more connected, more ________________ [fill in the blank]. If you are one of the “elder” Baby Boomers like me, then one possible response might be: “I’d like to feel younger and, perhaps, more hopeful.” After having spent these several weeks learning/experimenting/engaging with the New Media and the communities of folks using them, I can appreciate the “Fountain of Youth” properties associated with being a young person just embarking on a new, exciting adventure.

3. DO something New: Laziness is not next to Godliness. Get off the couch and do something NEW.

4. Get “famous”: Think about someone like Susan Boyle – a 48-year-old Scottish woman with a magnificent voice, who thanks to the magic of YouTube and Twitter is now known worldwide and will get a chance to bring joy to multitudes. You, too, can be famous if you’d like. Read my first blog post.

5. Find answers: Is there anything you don’t know? I’m talking here to the men (who occasionally don’t like to admit lack of knowledge) as well as the women (who usually do know “everything,” right, ladies?) Not only are answers to your questions all over the internet, but you can discover new friends who share your interests by asking questions on Twitter, LinkedIn, and other platforms.

6. Be creative: Speaking of Twitter, it’s a very simple technology with tons of “applications.” That means any of us can shape the medium in creative ways. Lots of people may merely “text-message” friends and family, but some of us use it to discover new information available on the internet. It’s also a cool way to share personal insights that may be helpful to others. And its a great place to ask questions. On a more creative note, as an English teacher I found it useful in having my students frame a message of “substance” in 140 characters or less. I’d love to hear other creative uses people have for Twitter.

7. Keep in touch: Then there’s Facebook: you don’t have to spend three hours a day for this site to prove its value. Here are some of the ways it works for me: (a) keeping in touch with close friends and new acquaintances who don’t require phone calls; when you connect up with people on this site and they “update their status” you can make a comment and carry on a mini-conversation; (b) showing photos of your grandchildren; (c) letting family members know about the plays you saw on Broadway during your vacation — all at one time if they are on Facebook, too.

8. Start a blog. Set up your own soapbox and proclaim your views and knowledge to the world — online and, even, offline about any topics that excite you.

9. Be an explorer: Then there’s Friendfeed, Del.icio.us, YouTube, Digg, Flickr, Ezine, Squidoo, Technorati and the entire Blogosphere to explore.

10. Make Great New Friends: I made a new friend on Twitter one afternoon, and she said something that rang true for me, as well: “Honestly, nothing as exciting as this social media revolution has happened to me in decades.” Try it, you may feel the same.

Readers, do us all a great service: write a comment and share some of the reasons you believe Baby Boomers . . . of all ages . . . should embrace social media.

Next post: My comments on 15 Maxims for Social Media Marketing

What should U TWEET: Twitter 101 Lesson 4

Yosemite May 2008 mirror lake 4

What’s so cool about Twitter is that there are NO rules: it’s like the “Wild West” where anything goes — as long as you use 140 characters or less.

Q: Why devote an entire post to this subject?

A: The 19th century poet and philosopher Ralph Waldo Emerson said that “We are always looking for someone to tell us what to do” . . . and many typical Twitter users [see previous post] “forget” to Tweet.

So here are my thoughts:

1 – Jack Dorsey, Twitter creator, told my class that his mom likes to hear his day-to-day activities whether he’s meeting friends at a restaurant or getting off a plane in Iraq.
2 – Remember there are NO rules.

3 – That being said, you might want to consider WHY you are on Twitter: Do you really want the “world” to know you had a pizza for lunch? [Actually, I’m in NYC right now and called one of my brothers, whom I hadn’t told about my trip. He knew I was in New York because I’d put the word out on Twitter.]

4 – Personally, as someone who teaches public relations — and, thus, reputation management — I like to think about what my “Profile,” i.e. my Twitter Stream, looks like to someone who is deciding whether to follow me or NOT

5 – Therefore, in most cases I  write personal comments using the DM [Direct Message] function — or simply send an email — so that my Tweets are more “thoughtfully” targeted to all my followers.

What makes a Tweet more respectful of your followers? Here are some of my suggestions:

(A) Passing along a cool blog entry or website I’ve come across, e.g., Adam Singer’s “What if?
(B) Retweeting [RT] an informative link that I’ve read from someone I follow on Twitter — see the previous post to find out about Tweetdeck which makes Retweeting so easy.

(C) Answering someone’s question, e.g.,

Quipsandtips asked: I’m in a lull, waiting for mag assignments & book contracts. How do you know when it’s time to revamp goals or change action plan?

I answered: @quipsandtips how do you know when it’s time to make new plans? When you ask that question 🙂

(D) “Reading” a book and sharing a short insight from it, e.g.,

Reading Putting Public Back in PR by Brian Solis & Deidre Breakenridge #PPBinPR : PR 2.0 creating new toolkit 2 reinvent market conversation

(E) Sharing an insight that you got “all on your own” and were dying to tell someone, e.g.,

People are NOT numbers. When businesses fully understand this, their strategies and tools will adjust.

Just remember, there aren’t any rules Unless You Make Your Own, so TWEEPLE – please tell us your rules and share your favorite Tweets. The conversation is what Social Media is all about.

What to Tweet About – Part TWO

Life on Twitter made easier than Life on Mars — Try Tweetdeck

If you love getting organized, you’ll love Tweetdeck

Untangle your Tweets
Untangle your Tweets

Tweetdeck is the key that not only opens the door to greater accessibility but can make your entire Twitter experience so much fun — especially for those who love easy organization.

How Tweetdeck works:

1. Download Tweetdeck (TweetDeck runs on the Adobe AIR runtime. To use TweetDeck, you will need to install Adobe AIR first.)

2. Login and you will see THREE COLUMNS: One column is a list of the Tweeple you follow [ALL FRIENDS] with the most recent 100 tweets (including your own). The second and third columns are likely to be empty.

3. One of the empty columns is called DIRECT MESSAGES. When you SEND one of your followers a DM [direct message], it will appear in this column.

4. The other empty column is called REPLIES. Here you will see messages that mention your twitter name, i.e., @twittername, e.g., @sharisax. [An “advanced move” is to change this column, but that can wait for a later post from me or you can read about it within a blog called Twittercism.]

5. Now you are ready to take a look at the boxes that run along the top, beginning on the left above your columns. The first box TWEET will open up the text insert line that allows you to write your 140 character message. [The box turns red if your message goes over the limit.] The input line below the tweet line is used for shortening a long URL: simply type in the complete URL, click SHORTEN, and your smaller URL is inserted into your message.  The TWITPIC box next to Shorten allows you to add picture files. When your message is complete, click your enter key and the message will be sent to Twitter.

6.  Tweetdeck has many additional features, but you may want to play with just two of them before you begin further investigation. The sixth box from the left [after the Tweet box] is called GROUP. When you click on Group, another column pops up: ADD A GROUP. You are asked to name the group.

  • Many Tweeple use a column to separate the most interesting and important people they are following from the rest of the pack, so often this column is identified as A-List. You will see a “drop down”  listing of ALL of the people you follow, and you click on those you wish to be in your “A-List” or whatever you choose to call the group.
  • When you are finished selecting group members, simply click on SAVE GROUP at the bottom, and then you will have a separate stream of tweets from group members. This makes it easy for you to “follow” a lot of people and not have to read through all their tweets to get to the ones you want.

7. The final “beginner’s tip” is the box to the right of Group. This is TWITTER SEARCH. When you click here, you will get an input box asking what you are searching for. You can try any topic, even your name. When you hit enter, another column is added with the Tweets mentioning the word or phrase (just as if you had gone to the Twitter Search site.

HINT: When I set up my first additional group and search columns, I thought some had “disappeared” because I couldn’t see them. Then I discovered the movable bar below the columns that allows you to move to the right or left to access all your columns even when they extend past your screen size.

NOTE: Additional sources: Chris Spagnuolo’s EdgeHopper, and here’s a site that answers Tweetdeck FAQ

FINAL SUGGESTION: These tips listed above are just to get you started. The Real Fun begins when you discover some of the functions on your own — So Download Tweetdeck and Enjoy!

Next post:What to Tweet About

Twitter 101: Be Choosy when selecting first Tweeple to Follow

Open the door and let the tweets begin
Open the door and let the tweets begin

The REAL, intrinsic, not-so-secret value of social media in general — and Twitter, particularly — is the desire to help others by sharing information.

Expertise, whether in the form of “raw knowledge” or super-research skills, is on the Net for the taking and, of course, the giving.

Lesson TWO: How to find people to “follow” on Twitter

1. Your first step, of course, should be your “plan” for Twitter. Is this platform just another way to text-message friends and family? If that’s the case, you don’t need my help. Simply convince your friends and family to get on Twitter and then you all follow each other.

2. HOWEVER, if your desire is to Explore the Technology and the Web at the same time, you will want to find Tweeple [i.e., Twitter users] who (a) know what they are doing on Twitter, (b) “tweet” about subjects of interest to you, and/or (c) have the kind of celebrity that you want to get close to.

3. WARNING: In the beginning, you ought to be as selective as possible in choosing people to follow. The more people you follow, the more messages you will receive — and, consequently, the more confused you may become. [Stage One of Twitter Use is Confusion. See previous post.]

4. NOW FOR MY FIRST SUGGESTION: Access a Twitter Directory. You can Google “Twitter Directory” and find pages of directory listings, but for starters, why not go to Twellow, the Twitter Yellow Pages.

  • Look at the categories. Want a newspaper or reporter or blogger who Tweets about current events, for example?  You’ll find hundreds.
  • Find a name that looks familiar or interesting and click the word “follow” on the left side of the listing.
  • The next screen will show you the latest Tweets from this source. If you want to follow this person’s tweets, you will need to be logged on to your Twitter account. If you forgot to log-in first, No Problem, simply go to the login box on the upper right, put in your name and password, and you will be returned to this Tweeter’s page.
  • Then simply click on the word “follow” below the photo or icon. And so forth . . . add as many people as you want, but as I suggested above, you might want to be choosy at first.

One “surprise” is that many people will automatically follow you when you follow them, but not everyone. I got a charge when Barack Obama followed me, but neither Hillary nor Al Gore did. You live and learn.

5) SINCE YOU’VE GOTTEN THIS FAR in today’s post, your next step might be to follow me.

You can see the kind of comments, i.e. “tweets” that I make BUT you can also see whom I follow. In the right sidebar where it tells you how many people I am following [353 today], click on the word following. Your next screen shot will list those Tweeple and you can follow the advice above to see any of the tweet “stream” of any of these people.

6) LAST TIP  OF THE DAY: Try search.twitter.com. When the search box appears, write down a word or phrase like “dogs” or  “future of advertising” or “project manager” or “employee engagement” or “Adam Lambert” — what or whoever interests you. Up will pop ALL the Tweeple who are Tweeting about your topic in Real Time, i.e., who may be posting about that subject right NOW.

If you like what you read, you may click on their icons and check out their tweet stream. If you like the stream, click follow.

POSTSCRIPT: Once you get going with Twitter, you’ll notice daily posts on How to Find Followers, and/or you can check out some of these sources:  14  Twitter directories to find new friends; 5 ways to follow good people on Twitter; Show this to friends who want to get started on Twitter.

Please let me know what works for you — follower-wise. And stay tuned for tomorrow’s lesson on Tweetdeck

Twitter does NOT have to be STUPID: Twitter 101 – Lesson ONE

Stupid is such a loaded word: you never know how someone else will react if they hear the word

It's all in how you look at it
It's all in how you look at it

So let’s begin TWITTER WEEK 101 with an agreement that 10 million+ users can’t be All Wrong. They’ve learned it’s all about How You Choose To Use The Power of Twitter. [BTW, as of Dec 2009, the total Tweeple is now at 68 million!!]

Start by acknowledging that as “simple” as Twitter is to use, to really understand its power will take time and participation. I recently read a post on the Four Stages of the Average Twitter User:

(1) Confusion — and the feelings that it is “stupid” to read about someone going to get a pizza;

(2) The first “AHA moment” when you realize there’s more to this than first meets the eye, e.g., for me, it was when I thought about using the technology to have my English students write something of substance to me in 140 characters AND THEN when I found out how easy it was to gather tons of information on the future of marketing;

(3) Remembering to Tweet was listed as a stage when users simply keep reading and reading without adding their own content. Actually this didn’t happen to me exactly. Rather, I was so excited about the things I was reading, that I immediately “RETWEETED” — in other words, copied the link and broadcast it to my followers.

. . . which reminds me that these “Stages” did not include the All Important Terms: Update, Followers, and Following:

UPDATE: Your Home page begins with the question: “What are you doing?” When new [and old] users simply answer that question, you do find out personal info that may or most probably won’t be the “Best of Twitter.” However, most people do NOT answer that question; they simply disregard it and write about an interesting discovery online, in the news, OR BEST . . . to my mind . . . is a personal insight they want to share.

FOLLOWING: These are the Tweeple [i.e. people who use Twitter] you will choose to follow because you either know them, know of them, or have found out that they like to talk about things of interest to you. More about Who To Follow in next post.

FOLLOWERS: This is “cute.” Either you can invite people you know to receive your Tweets [that was how I first got on Twitter] or people will simply find you in cyberspace, and that can be Really Cool — when absolute strangers all of a sudden start following you, it’s a real charge! You’ll learn that there are myriads of ways to collect 1000’s of followers — but the jury is out on whether that is a good or bad thing.

4) Final of Four Stages: You’re hooked. And I was — to the point that I could barely pull myself away from my Twitter Page, to the point where my husband called me Tweetie Bird.

. . . two more points in Stage Four:

Tweetdeck – an application that you can download to help you categorize your actions on Twitter [more about this only after you’ve had some initial experience.[ See my Tweetdeck post]

The power of search.twitter.com – where you can look up just about anything whether it is “future of advertising” or “Adam Lambert” or “dog grooming” and find out what people are saying about that subject Right Now — it’s also a good way to find people to follow who like the subjects you like.

5) My Stage Five: I learned that I can still get a lot out of Twitter even if I happen to miss an “important” Tweet. Most of the good ones are Re-Tweeted. And I, personally, am ready to find out how to Use Twitter for Business.

So, if you are a budding Social Media Marketer like me, stay tuned for reports on Hints, Tips,  Tools, and Strategies for using Twitter for Business.

In the meantime, you can check out Novice Primer for getting started in Twitter and  Top Ten Twitter Tips

The REAL SECRET is Just DO it! And if you have any questions and/or good tips for beginners and/or your own great Beginner’s Stories, please add them to this post.

Next post: Whom to Follow